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Consumers Prefer Security Over Convenience For the First Time Ever, IBM Security Report Finds (techrepublic.com)
A new study by IBM Security surveying 4,000 adults from a few different regions of the world found that consumers are now ranking security over convenience. For the first time ever, business users and consumers are now preferring security over convenience. From a report: TechRepublic spoke with executive security advisor at IBM Security Limor Kessem to discuss this new trend. "We always talk about the ease of use, and not impacting user experience, etc, but it turns out that when it comes to their financial accounts...people actually would go the extra mile and will use extra security," Kessem said. Whether it's using two factor authentication, an SMS message on top of their password, or any other additional step for extra protection, people still want to use it. Some 74% of respondents said that they would use extra security when it comes to those accounts, she said.
They gave you multiple ways to protect yourself from security getting in the way,
If you don't remember the password, asking for the password doesn't protect you from the security. Do you remember when you created every account you have? And why bother sending a "secret code" to another email address if you're just going to ignore it? Those are the three ways they give me.
Most of the "in the way" is the fact that the web page just hangs after you enter the code. So yes, that's their problem. Otherwise, I said "getting in the way", not whose fault it wasn't working was.