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Amazon Will Soon Stop Selling Google's 'Nest' Smart Home Products (theverge.com)

An anonymous reader quotes The Verge: Nest products won't be sold by Amazon.com any longer once current stock runs out, according to a report from Business Insider. Amazon last year declined to offer some of Nest's newer products like the Nest Cam IQ and latest-generation smart thermostat. After weeks of simply ignoring the products and being unresponsive to Nest, Amazon informed the company of its decision by phone late in the year and said the directive "came from the top," something Nest took to mean it had been handed down by CEO Jeff Bezos. There has been no direct confirmation of this, however.

As a result, Nest has decided to halt further restocks at Amazon once remaining product inventory is exhausted. It's unclear whether third-party sellers will continue selling Nest gadgets, but Amazon itself will not. In removing itself from Amazon, Nest's reasoning is that the powerful retailer should be selling its entire product family or nothing at all.

The Verge calls it a "dumb, anti-consumer feud."

47 comments

  1. Just like appletv by iamhassi · · Score: 1

    Just like appletv in 2015 https://apple.slashdot.org/sto...

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    1. Re:Just like appletv by 93+Escort+Wagon · · Score: 1

      Just like appletv in 2015
      https://apple.slashdot.org/sto...

      So the issue is that Amazon hasn’t developed a video app for the Nest thermostat but is trying to pretend it’s Nest’s fault?

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    2. Re:Just like appletv by iamhassi · · Score: 1

      No, Amazon sells cameras that compete with Nest cameras. Just like Amazon sells Amazon firestick so they removed appletv for years from their marketplace.

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  2. Seems suspicous. by Narcocide · · Score: 1

    Is it just because Nest's business plan competes with the plan for their own Echo devices, or is there something they've found out about Nest that we should all know? (I mean something other than the blatant disregard for customer privacy and safety of which we were already aware.)

    1. Re:Seems suspicous. by barc0001 · · Score: 1

      Pretty much yep. They did the same thing with Chromecasts and Apple TVs last year - and also banned 3rd parties from selling them on Amazon - because they didn't want big rivals selling their hardware that competes with the FireTV and Fire stick. Strangely they left Roku alone, but that's probably because they don't see Roku going the distance long term.

    2. Re:Seems suspicous. by KingMotley · · Score: 1

      More likely retaliation for google killing the youtube app on some of amazon's products. And then killing the ability for web browsers on amazon products also being able to access youtube. That seemed pretty underhanded.

    3. Re:Seems suspicous. by Maritz · · Score: 1

      Amazon really must have supreme confidence in their own products, seeing as they don't allow any competitors on their store.

      Duly noted. Your stuff must be fucking shit. Thanks for the heads up.

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    4. Re:Seems suspicous. by Maritz · · Score: 1

      If I recall, that itself was retaliation for Amazon not allowing sale of the chromecast.

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      I do not want your cheap brainburning drugs. They are useless for work. And I am a working man today.
  3. Is there an explanation for the outage? by 140Mandak262Jamuna · · Score: 0
    Is there going to be some sort of explanation for the site being down for the last few days?

    Was it a shakedown? Did slashdot pay any ransom?

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    1. Re:Is there an explanation for the outage? by RhettLivingston · · Score: 1
    2. Re: Is there an explanation for the outage? by Frosty+Piss · · Score: 1

      Yes.

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  4. Be suspicious. Very suspicious. by Anonymous Coward · · Score: 0

    Amazon do have a habit of making knock-offs of their 3rd-party sellers' best-selling products and selling them cheaper under their own brand. Combine that knock-off strategy with their Echo strategy and you can put me down as "much more than suspicious."

  5. They broke up Bell by TechyImmigrant · · Score: 1

    Why not Amazon?

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    1. Re:They broke up Bell by Actually,+I+do+RTFA · · Score: 1

      Why just Amazon? Breaking up Google would also be a positive.

      I feel bad when giant corps squeeze out innovative upstarts. I'm not upset when two giant corporations start duking it out. It usually is a better result for the consumer than when they're planning nice.

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    2. Re:They broke up Bell by thegarbz · · Score: 1

      Why not Amazon?

      The world has changed. We have staffed every level of the hierarchy all the way to the top with lapdogs and yes-men.

      The FCC is now a blatant puppy of the telecom majors.
      The government has achieved an almost perfect level of partisan party line bickering completely ignoring the people they represent.
      And Amazon will not only not be broken up, but it is still in the honeymoon process of buying Wholefoods, the government just made it bigger.

    3. Re:They broke up Bell by Tony+Isaac · · Score: 1

      Amazon is not Bell. Yes, Amazon is powerful, but there are still many, many competitors online who also sell products, including Nest, both online and off. walmart.com, homedepot.com, lowes.com are just three.

      By contrast, at the height of AT&T, you couldn't get phone service from anyone else, even if you wanted to.

      Yes, Amazon has a certain stranglehold on a segment of the population, people who won't buy a product if it's not on Amazon. Sounds a lot like Apple fans, doesn't it! But nobody is calling for Apple to be broken up.

  6. Amazon bought Ring by Bruha · · Score: 1

    So theyâ(TM)re removing a competing product line.

    1. Re:Amazon bought Ring by Anonymous Coward · · Score: 0

      I don't see google selling Amazon products on in the Google store. So what's the problem?

    2. Re:Amazon bought Ring by Megol · · Score: 1

      I go to Amazon and can buy things from a lot of different manufacturers from whatever category legally possible. But not Google products as they compete with Amazon hardware.
      I go to Google store and can buy things from Google from a few select hardware category.

      Don't you don't see the difference?

      If this keeps up up I'll stop using Amazon altogether.

    3. Re: Amazon bought Ring by GabeGhearing · · Score: 1

      Amazonâ(TM)s behavior has been sleazy. Amazon canâ(TM)t claim to be a "Earth's Most Customer-Centric Company" like there slogan says.

      What theyâ(TM)ve done with Chromecasts is likely illegal. Amazon banned their 3rd party resellers from listing legitimate Chromecasts on their and the let their search results get flooded with knock offs. https://www.amazon.com/gp/aw/s...

    4. Re: Amazon bought Ring by Anonymous Coward · · Score: 0

      Yep!

    5. Re: Amazon bought Ring by wonkavader · · Score: 1

      Dude you just have to trivially search. Why, here's something that's OBVIOUSLY a Google chromecast dongle:

      https://www.amazon.com/Miracas...

      Oh. Wait.... Ah, I mean this one:

      https://www.amazon.com/Display...

      Oh, no. Hang on... AH THIS ONE!

      https://www.amazon.com/Cymocho...

      See the G? Clearly that's Google.

    6. Re:Amazon bought Ring by Anonymous Coward · · Score: 0

      Private company. They don't have to carry any particular product. Can you going to Target and buy Walmart branded products? Can you go to Walmart and buy Target branded merchandise?

      Do you get it now?

  7. Another war of the corporate cancers. *YAWN* by shanen · · Score: 1

    Does anyone think it will be better for us if Amazon ultimately crushes the google? Or if the google crushes Amazon? Or if Apple swallows both of them?

    I think they should adjust the tax system in favor of increased choice and more freedom. The corporate taxes on profits should be progressive based on market share. You can even divide it up based on each part of the business, but the basic idea that any company that becomes too dominant would find it advantageous and effectively MORE profitable to divide itself into smaller pieces that are REALLY competing with each other. Division is easier to do with IP-based companies that can start with identical copies of the IP and equally divided ownership of such assets as licensing fees from the patents.

    Don't think of it as a penalty for success. Think of it as a strong encouragement to reproduce the good ideas so they can grow and evolve in new directions.

    I actually prefer to use the old example of MS as an easy way to explain how it could work. Let's say you want at least 5 real competitors in the notebook OS market, but the market only has 3 effective competitors (Windows, MacOS, and lumped Linux), with Windows on top. Imagine that Microsoft was divided into three companies, each with a copy of the OS and 1/3 of the assets. Now there are 5 competitors and the three Windows-based companies are free to evolve in any directions they favor, with real choice and freedom for the customers. The main difference is that the Windows standard would also become truly open. (Shareholders would come out ahead, too, since the real competition would actually encourage the pie to become bigger.)

    Me? If I had to buy Windows, I'd buy the most secure flavor.

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    1. Re:Another war of the corporate cancers. *YAWN* by q_e_t · · Score: 1

      (Shareholders would come out ahead, too, since the real competition would actually encourage the pie to become bigger.)

      The market size depends on demand and price, not competition. If competition resulted in lowered prices, but demand did not increase enough as a result, then the market would be smaller. If the three putative Windows versions were binary compatible, then there would be little increased demand from people buying more than one version, and the driver would be PC sales, but increased competition in the OS market probably wouldn't reduce PC cost enough to stimulate many more sales.

    2. Re:Another war of the corporate cancers. *YAWN* by Anonymous Coward · · Score: 0

      ... a penalty for success.

      This is precisely how shareholders, who now have to choose where to invest, will think.

      ... grow and evolve in new directions.

      Corporations want size; it enables economy of scale for bribing, bullying and tax evasion of governments.

    3. Re:Another war of the corporate cancers. *YAWN* by shanen · · Score: 1

      I basically believe that real competition would drive real innovation. As it applies specifically to OSes, that would actually justify BUYING a new OS from a competing company. I'm also believing that some of the competing companies would make better decisions than others, thus causing their profits and stock prices to increase, and offsetting decreases in the profits and share prices of other companies. (The shareholders would of course also receive equal shares when the company was divided, so they would only suffer if they decided to sell their shares in the new company that did best (and of course some of them would make such bad decisions).)

      I don't think the variations of Windows need be fully binary compatible, but any changes in the Windows API standards would require public communications about the proposed extensions or new features. Unless everyone can actually agree that something needs to be part of the OS, then it probably shouldn't be. Right now Microsoft just makes arbitrary decisions on what they think they can push down the makers' throats, and what the end users actually want is almost a joke.

      --
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    4. Re:Another war of the corporate cancers. *YAWN* by q_e_t · · Score: 1

      It's not unreasonable to assume competition might drive innovation, but that doesn't necessarily obviously translate into a larger market. The counterpoint would be that there might also be duplication of effort compared to fewer market participants, or cooperation, and thus inefficiency. I don't think you can presuppose either solution offers more at any given instant, or that the solution is binary.

      Without compatibility the market may be fragmented, which can damage markets, or just lead to one main version, plus also rans, recreating Windows. Standards are good, but can bring its own complexities.

    5. Re:Another war of the corporate cancers. *YAWN* by shanen · · Score: 1

      While you make some interesting points, I think you need to back up and consider your priorities. If you think freedom is sufficiently good, then you would naturally reduce your concerns with maximizing efficiency and profits. In particular, I regard profit seeking as insane, because it is a problem with no solution. There is no maximum value of profit that could possibly solve "the problem" of needing a maximum value of profit.

      After many years of consideration, I have reached a number of conclusions about freedom and its value. My sig summarizes most of my conclusions (though the Slashdot version is a bit dated). For one thing, later versions usually have something like "{3-5}" after the word "Choice".

      --
      Freedom = (Meaningful - Coerced) Choice != (Speech | Beer^2), and sad sock puppets' bad mods avail them naught.
    6. Re:Another war of the corporate cancers. *YAWN* by q_e_t · · Score: 1

      My point is that it is a systems problem, which may have a globally optimal solution, and local ones at any given point in time, but that you'd need to model the system to understand the behaviour. All too often there is an assumption that simple maxims hold in all circumstances, but reality is likely to be more nuanced and complex.

  8. ring by Espectr0 · · Score: 1

    maybe related to the ring purchase by amazon a few days ago.nest and ring will compete in the video doorbell business (and maybe in the smart thermostat business as well)

    1. Re: ring by Anonymous Coward · · Score: 0

      Shocked that this is the only comment to key in on this... Seems clearly related to Amazon's recent acquisition of Ring.

  9. Isn't this a serious threat to Net Neutrality? by deanstevenson · · Score: 1

    I think Google and Amazon’s feud could jeopardize Net Neutrality.

    While it’s one thing to want to avoid selling one another’s competing products, when you drag access to media content from Amazon Video and Google’s YouTube into the fray isn't that dangerously close to two network providers imposing restrictions over their respective content based on one’s network connection?

    Device sales should not impose restrictions on media access any more than your ISP connection should.

    1. Re: Isn't this a serious threat to Net Neutrality? by Anonymous Coward · · Score: 0

      Nah. It's just a run of the mill antitrust issue. Expect no action from current administration.

  10. Re:Donald Trump will soon go to prison by Anonymous Coward · · Score: 0

    Highly unlikely. Pence will pardon him.

    Many of his cronies will, though.

  11. Re:Donald Trump will soon go to prison by Anonymous Coward · · Score: 0

    Aaaaaaaaaaaaaaaaaaany day now.

  12. Monopoly by Anonymous Coward · · Score: 0

    I wonder if Amazon could one day be declared a monopoly and be forced to sell certain products like this.

    Note: I don't own any Nest or Alexa products and I don't want any. So I don't really care what Amazon does with Nest.

  13. "dumb, anti-consumer feud"? by jenningsthecat · · Score: 2

    As far as I'm concerned, anything that slows the adoption of privacy-stealing, security-hole-ridden IOT gear like Nest, (and Alexa for that matter), is ultimately smart and pro-consumer. Putting this kind of thing in the hands of the average non-tech-savvy person is kind of like emptying a box of knives on a nursery-school floor. Somebody's gonna get hurt, and the damage won't necessarily be limited to the kids who actually pick up the knives and start playing with them.

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    1. Re: "dumb, anti-consumer feud"? by Anonymous Coward · · Score: 0

      Yeah, but Alexa ("computer") is the first turn-it-on-and-it-just-works voice thingy I've ever used. It can't do physics directly, but it did ask me to clarify if the swallow was African or European.

  14. hyphen by Anonymous Coward · · Score: 0

    àà£ààààààà--à ààààà(TM)à(TM)à±àà(TM) àààààà

  15. Will end up hurting Amazon! by Anonymous Coward · · Score: 0

    I recently tried to buy a JBL speaker with Google Home features on Amazon but couldn't find it. Then I realized it's because Amazon didn't want me to buy a product that competes with Alexa! Very annoying!! I'm looking for alternatives to Amazon. As Amazon hides more and more competitors products people will start looking elsewhere. Amazing is shooting themselves in the foot for little reason or gain.

  16. Avoid counterfeits and order directly by VeryFluffyBunny · · Score: 2

    ...from the manufacturers' websites. Many electronics companies now sell their goods directly, online thereby cutting out middle-men like Amazon. An added bonus is that the manufacturers often include the cost of post and packaging and returns in the price. I've recently bought stuff online from Apple, Sennheiser, and Bose, and have been very happy with their delivery times and returns policies.

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  17. available at Home Depot by Anonymous Coward · · Score: 0

    in my local store, even ...so not seeing the problem, here.

    1. Re:available at Home Depot by Maritz · · Score: 1

      That's very helpful. Everybody in the world lives next to your local Home Depot. Clown.

      --
      I do not want your cheap brainburning drugs. They are useless for work. And I am a working man today.
  18. flawed by Anonymous Coward · · Score: 0

    Google Store sells eight products. Amazon is, among other things, an massive on-line retailer selling millions of products---most of which are not their own product.
    A more apt analogy would be if Google decided to stop offering search hits for Amazon.com.

    This is just one more offensive deed that shows Amazon's true nature---and it's not good. Just add it to them being one of the largest purveyors of counterfeit goods. Any state AG with an Amazon location should be investigating Amazon.