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Cutting 'Old Heads' at IBM (propublica.org)

An anonymous reader shares a report: As the world's dominant technology firm, payrolls at International Business Machines swelled to nearly a quarter-million U.S. white-collar workers in the 1980s. Its profits helped underwrite a broad agenda of racial equality, equal pay for women and an unbeatable offer of great wages and something close to lifetime employment, all in return for unswerving loyalty. But when high tech suddenly started shifting and companies went global, IBM faced the changing landscape with a distinction most of its fiercest competitors didn't have: a large number of experienced and aging U.S. employees.

The company reacted with a strategy that, in the words of one confidential planning document, would "correct seniority mix." It slashed IBM's U.S. workforce by as much as three-quarters from its 1980s peak, replacing a substantial share with younger, less-experienced and lower-paid workers and sending many positions overseas. ProPublica estimates that in the past five years alone, IBM has eliminated more than 20,000 American employees ages 40 and over, about 60 percent of its estimated total U.S. job cuts during those years. In making these cuts, IBM has flouted or outflanked U.S. laws and regulations intended to protect later-career workers from age discrimination, according to a ProPublica review of internal company documents, legal filings and public records, as well as information provided via interviews and questionnaires filled out by more than 1,000 former IBM employees.

6 of 216 comments (clear)

  1. The UBI fanboys are enablers by DeplorableCodeMonkey · · Score: 5, Interesting

    The tech industry doesn't want to face the fact that its pro-immigration, pro-outsourcing, pro-get-it-done-no-matter-who-gets-fucked culture makes this necessary. Most of the clamoring for a UBI is essentially this if you read between the lines:

    I'm not going to change how I do business, so you better change the welfare system to not inconvenience me.

    If we punished outsourcing, H1B use, etc. with hefty FICA taxes levied on their users, we could not only create more domestic jobs, but help reduce the deficits in our welfare system.

  2. Re:Institutional memory down the drain by skids · · Score: 4, Interesting

    Who knows. It does strike me that the authentication bypass in the AMT management processor might have been just the sort of thing a seasoned C coder might have spotted.

  3. Re:It's about what you can do! by ISoldat53 · · Score: 5, Interesting

    I can't wait for AI to take over Wall Street and put the traders out of business.

  4. You're completely missing the point by DeplorableCodeMonkey · · Score: 5, Interesting

    Not true. Social Security and Medicare taxes are based on wages that the employee earns, not how much the companies are making

    I didn't suggest anything to the contrary. You just missed my point which is that every foreign worker doing an American market-related job is a) not paying FICA taxes (employee or employer) and b) not contributing to the welfare of our national community.

    The more a company that does business in the US chooses to export to the US instead of creating jobs in our market, the more they should face in taxes. The more they provide services to our market, the more their native clients should pay in FICA-related taxes. Specifically, I am saying that offshored work should incur punitive FICA excise taxes. A company that sacrifices $5m worth of native worker jobs to offshore to a $800k team supporting them should incur bare minimum a 100% FICA excise tax on the value of the contract. Plus the year end percentage of the company's total workforce based abroad who support the American market should factor into the overall tax rates of the company.

    In other words, a company like IBM should be largely treated like a foreign company because it's about 75% foreign employees (citizenship + location) and heavily supports the domestic American market. Accordingly, it should be taxed in a way that privileges companies that have a higher ratio of American citizens to foreign employees.

  5. Evaluation Problem - I worked there by FeelGood314 · · Score: 5, Interesting

    IBM couldn't evaluate the value of it's workers. In a lot of places senior management really didn't understand what groups did so they came up with different metrics. Unfortunately the metrics often didn't make sense and were eventually gamed. One metric, the amount of time people spent on billable work got totally out of control. Secretaries were all fired because they never did work directly billable against a customer. Company meetings were held at lunch so they wouldn't count against total time. Training budgets were left unspent. IT was internally outsourced, sort of. IT became so incompetent each group had to maintain there computers on their own in spite of it. Older workers had more vacation time which would lower the billable percentage of a group. You could be the most amazing worker in the company but if you had 5 weeks of vacation you were toxic to your groups metrics.

    I worked in a secure lab in Ottawa. We were screwed because we didn't fit in the metrics correctly. We billed up to $6000 USD an hour but lost money according to IBM accounting. We had to do our own sales but since we were classified as a delivery group had to give half our revenue to another sales group so that the sales could be counted by a sales group. When we made a sale in another geographic region we would give half the sale to a local sales group and half to the one in the other region. 4 guys, 1 weeks worth of work, bill the customer $250K and we are getting grilled for losing money. Oh, and the grilling counted against our billable hours.

  6. Waiting for that inevitable poster by Maxo-Texas · · Score: 4, Interesting

    Who posts there is no age discrimination.

    There's always one. Probably from Google (currently being sued by over 200 people including one their automated software picked 4 times only to be rejected by young managers). You know, google employees have posted here in the past that old people wouldn't fit their culture.

    Something familiar about that statement..

    "Women won't fit our culture"
    "Blacks won't fit our culture"
    "Irish won't fit our culture"

    We need to bust these companies. but also we need to move health care away from companies. A young employee costs the company much less than an old employee and it creates a perverse incentive to lay off older employees. There are other reasons, but that one would be easy to fix. National health care also helps older people, and younger people (who are sick), to start their own businesses.

    Part of it is simply oncoming automation.

    Part of it is simply much lower wages in other countries.

    It is a complex situation. But I know a lot of *50* year olds who got laid off and never worked in the field again. Some still were not working 5 years later.

    Listen up young folks- I started saving *hard* at 33. I lived on half of what I made after I saw this stuff happen and after i went thru a struggle with cancer. I retired at 51. My date was one day after my corporation laid off 500 people and went to Infosys. I kept it close to the vest and they had no idea why I was so happy (severance and unemployment free on top of my already sufficient retirement). Be in the same boat. Keep working on your skills but save hard.

    I think age discrimination is going to get much worse as automation increases. And safetynets are already being cut by Republicans. I don't know why *anyone* who wasn't wealthy that was over 40 would vote republican for any reason outside of guns and abortion. It's like slitting your own throat. But I can respect people who vote republican because they are opposed to abortion (even tho I'm not opposed myself). The guns have gotten a bit more iffy. Gun enthusiasts are supporting weapons with killing power exceeding that of weapons we already ban or regulate heavily. If gun enthusiasts don't get reasonable, they are going to lose big after a few more massacres of children.

    --
    She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.