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Top Facebook Executive Defended Data Collection In 2016 Memo, Warned That Facebook Could Get People Killed (buzzfeed.com)

An anonymous reader quotes a report from BuzzFeed: On June 18, 2016, one of Facebook CEO Mark Zuckerberg's most trusted lieutenants circulated an extraordinary memo weighing the costs of the company's relentless quest for growth. "We connect people. Period. That's why all the work we do in growth is justified. All the questionable contact importing practices. All the subtle language that helps people stay searchable by friends. All of the work we do to bring more communication in. The work we will likely have to do in China some day. All of it," VP Andrew "Boz" Bosworth wrote. "So we connect more people," he wrote in another section of the memo. "That can be bad if they make it negative. Maybe it costs someone a life by exposing someone to bullies. Maybe someone dies in a terrorist attack coordinated on our tools." The explosive internal memo is titled "The Ugly," and has not been previously circulated outside the Silicon Valley social media giant.

The Bosworth memo reveals the extent to which Facebook's leadership understood the physical and social risks the platform's products carried -- even as the company downplayed those risks in public. It suggests that senior executives had deep qualms about conduct that they are now seeking to defend. And as the company reels amid a scandal over improper outside data collection on its users, the memo shows that one senior executive -- one of Zuckerberg's longest-serving deputies -- prioritized all-encompassing growth over all else, a view that has led to questionable data collection and manipulative treatment of its users.
The full memo is embedded in BuzzFeed's report. In response to the story, Zuckerberg wrote in a statement: "Boz is a talented leader who says many provocative things. This was one that most people at Facebook including myself disagreed with strongly. We've never believed the ends justify the means. We recognize that connecting people isn't enough by itself. We also need to work to bring people closer together. We changed our whole mission and company focus to reflect this last year."

28 of 120 comments (clear)

  1. Delete Facebook by Anonymous Coward · · Score: 5, Insightful

    Delete your accounts now! To hell with the Zuck!

    1. Re: Delete Facebook by Anonymous Coward · · Score: 4, Insightful

      You will come to regret being a sheep some day.

    2. Re: Delete Facebook by Anonymous Coward · · Score: 3, Insightful

      Who's the sheep? The person who follows the currently popular fad or the person who can look at it, determine for themselves its overrated and then just say, "meh"?

    3. Re: Delete Facebook by sheramil · · Score: 4, Funny

      The sheep is the one who continues to eat the grass.

    4. Re: Delete Facebook by SeaFox · · Score: 3

      Who's the sheep? The person who follows the currently popular fad or the person who can look at it, determine for themselves its overrated and then just say, "meh"?

      So since I never had a (official, not shadow) Facebook account, does that make me a hipster for "not using them before it was cool", part of the "fad" of hating on them now, or am okay since I "determined for myself its overrated" and never joined to begin with?

    5. Re:Delete Facebook by Opportunist · · Score: 2

      I have an account for exactly one reason: So nobody can register one under my (fairly unique) name and start putting bullshit up.

      I was tempted to use it to post bullshit myself to let prospective employers that think they're clever by looking me up on Facebook read what they are supposed to think about me... but instead I decided that LinkedIn would be the better place for that.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    6. Re:Delete Facebook by BronsCon · · Score: 2

      Some people do value discourse with others who don't share their views. It's a pretty good way to expose yourself to new ideas, learn, and grow as a person. Perhaps you should try it?

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    7. Re: Delete Facebook by rtb61 · · Score: 3, Insightful

      Sheep, this is about the law. Do you know it is against the law in most countries in the world to aid and abet terrorism, do you know that memo is basically an admission of guilt before the fact. Those facts can now be gathered by a deep level NSA/FBI raid on Facebook to determine based upon that prima facie evidence https://en.wikipedia.org/wiki/... whether or not Facebook as an entirety, any employee, become aware of terrorist plot or on going terrorist activity, as a required by law and failed to report it, as required by law because it would hurt the company bottom line and hurt their bonus.

      The law is the law, a top executive at facebook categorically stated they would ignore terrorist activity if it served greater use of Facebook and of course the bottom line. Especially when you take into account increased Facebook activity, more chances to force more ads, POST A TERRORIST ATTACK. Terrorism is profitable for Facebook, simple reality and that memo clearly reflects that. TERRORISM SERVES FACEBOOKS BOTTOM LINE. People are desperate for information and where do Facebook users go, why of course straight to Facebooks ads.

      Use Facebook and you serve corporate terrorism, because acts of terrorism drives a shit bucket ton of views and that scum bag clearly knows it. So why would you continue to use Facebook, because I'm alright jack https://www.collinsdictionary...., it serves my purpose, bugger everyone else haw haw. My response, find another way.

      --
      Chaos - everything, everywhere, everywhen
  2. Re:FB thinks too highly of itself by gnick · · Score: 4, Insightful

    I could give my life story on there and they still wouldn't know dick about me.

    Projecting the image that you know everything about everyone may spook the product, but it's great marketing.

    --
    He's getting rather old, but he's a good mouse.
  3. His Twitter post claims it was to spur discussion by garcia · · Score: 4, Interesting

    https://mobile.twitter.com/boz...

    I'm not sure I believe anything any of them say but it certain does provide a different view of it than the article portrays.

  4. They Trust Me. Dumb Fucks. by meehawl · · Score: 5, Insightful
    We've never believed the ends justify the means.

    http://www.businessinsider.com/well-these-new-zuckerberg-ims-wont-help-facebooks-privacy-problems-2010-5

    Shortly after Mark launched The Facebook in his dorm room:

    Zuck: Yeah so if you ever need info about anyone at Harvard

    Zuck: Just ask.

    Zuck: I have over 4,000 emails, pictures, addresses, SNS

    [Redacted Friend's Name]: What? How'd you manage that one?

    Zuck: People just submitted it.

    Zuck: I don't know why.

    Zuck: They "trust me"

    Zuck: Dumb fucks.

    --

    Da Blog
  5. Insider leaks by Tailhook · · Score: 4, Interesting

    It's no secret that Facebook's various offenses and Zuckerberg's pretty damning responses to the blowback are troubling the Facebook eloi. One can only imagine how difficult it must be to concentrate on automating the liberal safe space they all dream of while navigating this ongoing shitstorm. They thought they were working on behalf of the most virtuous of all the virtue mongers in the Valley, but it turns out they're actually employed by a bunch of piratic shitheels.

    --
    Maw! Fire up the karma burner!
  6. Facebook does not bring people closer by mnemotronic · · Score: 4, Insightful
    The world according to Zuck:

    We recognize that connecting people isn't enough by itself. We also need to work to bring people closer together. We changed our whole mission and company focus to reflect this last year.

    I've observed that social media in general has turned out to be better at dividing, isolating and siloing people than it is at unifying. I think social media is more about people talking than about listening. More about expressing one's one opinion than being enlightened by the opinions of others. More about people trying to distribute their ideas and beliefs and fears like tiny seeds on the winds of the internet. But those seeds fall on sterile, desiccated ground.

    I don't think this is how social media wanted to be, just how it, or it's user base has evolved. Of course I reserve the right to be wrong. My Daytimer quote for the day is from Dean Rusk:

    One of the best ways to persuade others is with your ears -- by listening to them

    --
    The Russians have won. They have made the world a cesspool of distrust, greed, fear and hate.
    1. Re:Facebook does not bring people closer by Comrade+Ogilvy · · Score: 2

      Part of the problem is the modern good-looking design gets in the way. One big reason I come back to slashdot is that this "NetNews" style of threaded discussion page is thoroughly out of fashion, and thus rarer and rarer.

      Blog-style looks so much better. But the typical blog style also means that once the stream hits a certain volume, intricate back-and-forth between two viewpoints gets harder and harder to track.

      Sure, I often fail to have an intelligent discussion here, but it does happen here more often than elsewhere.

      Another factor is that the human brain much more easily has a strong emotional reaction to negative news -- that is just a result of how our genes wired us up. Thus negative content is more memorable. Thus negative content is more likely to create "engagement".

      Well, now that he machines are taking over, we are subjects of real time machine experiments trying to increase engagement by tweaking the various news feed. Guess what kind of news is more likely to be blended in?

  7. Re:Any platform can be used for "the bad" by techno-vampire · · Score: 3, Insightful

    The point of Facebook *is* to "connect people".

    That may have been true when it started out, but it hasn't been for a long, long time. The whole point of Facebook now is to get more and more people to give them more and more personal information that they can sell to advertisers. That's how they make money and that's all that they really care about.

    --
    Good, inexpensive web hosting
  8. Re:Any platform can be used for "the bad" by PolygamousRanchKid+ · · Score: 2

    The point of Facebook *is* to "connect people"

    Sorry . . . 100% wrong. The point of Facebook is to sell information about people.

    They do bring people closer together . . . namely, they bring advertisers closer to their users.

    But advertisers are mostly harmless. Other customers of Facebook data, are not . . . like the ones who want to know if you are pro-Hillary or pro-Trump, and will deny you a job based on your opinion about UBI.

    --
    Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
  9. Re:His Twitter post claims it was to spur discussi by JaredOfEuropa · · Score: 4, Interesting

    I fully believe that he wanted to spur discussion. If you write a memo knowing that it goes against the grain of your audience, and you don't want a discussion, then what on earth do you want? But his comment, like Zuck's repsonse, is rather duplicitous (sleazily weaselly). Of course he wanted a discussion, but that's not all; he wanted change to follow, or at least warn people about how their policy might backfire. I don't believe for one second that this memo was just a discussion piece that did not accurately describe the company policy.

    --
    If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
  10. Re:FB needs to get a visit from the FBI by dohzer · · Score: 3, Funny

    I can see it now.
    FBI: "Hi guys, you're doing a bang-up job!"
    FB: "Thanks!"
    The end.

  11. Re:His Twitter post claims it was to spur discussi by ShanghaiBill · · Score: 4, Insightful

    Regardless of his intent, he was an idiot to put it in writing. You never write anything, or say anything on an electronic device, that you might have trouble explaining to a jury.

    If he wanted to discuss these issues, it should have been a privileged conversation with an attorney in the room.

    FB needs to hire some adult supervision.

  12. Re:You can't critique a service that way by Opportunist · · Score: 2

    The price is too high, sorry.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  13. Re:2009 by Anonymous Coward · · Score: 2, Funny

    And you can rsquo;te me on that!

  14. Way to miss the point by Opportunist · · Score: 4, Insightful

    Yes, any technology can be used for good and bad. What can be used to find a self-help group of people suffering from the same rare disease you have can be used for fringe loonies looking for equally deranged individuals. But that is NOT the problem with Facebook.

    Don't try to deflect the discussion now onto whether FB's effect on people is good or bad, hoping that someone will come and defend Facebook akin to "Facebook doesn't kill people, the Terrorists using it do, it's just like guns, ya see?". That isn't the problem with Facebook. The problem with Facebook is not how its users (ab)use it.

    The problem is how its owners abuse its users.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    1. Re:Way to miss the point by bluefoxlucid · · Score: 2

      There's no problem with Facebook.

      The problem is a lack of data privacy laws that allows Facebook to be what it is--at least, the parts that we don't like about Facebook. Facebook knows everything about you and your connections even if you don't have a Facebook account, and it leaks that information.

      Right now, nothing Facebook has done seems technically-illegal, and Congress is trying to find some way to bring a hammer down on them. We knew Facebook apps could access all of your data--it gives you a fricking warning when you try to add an app to your account, even to "Sign In with Facebook", that says these people are going to know a ton of shit about you. Some company abused tons of Facebook data. We can talk about special partnerships, mishandling, or whatever we want; but for the past decades, every single one of us has known damned well that anyone with a popular Facebook app (ZYNGA) had enormous amounts of data on tons of Facebook users and we said nothing.

      We're squirming around trying to blame Facebook--which isn't too difficult, considering it's full of grey if not bad actors--for decades of lax data privacy laws. If we look hard enough, we'll find something illegal to pin on them, and congratulate ourselves in front of the nation.

      Wait until someone asks if it's okay for you to consent to an Android app accessing your call history, text messages, and contact list. Think about TrueCaller. Now think about Facebook. Yep. How the hell do we even legislate around this?

      It's doable. It just takes more thought than "wow that should be illegal."

    2. Re:Way to miss the point by bluefoxlucid · · Score: 3, Interesting

      The span of what you can do with personal data--even just what you can find around the 'net--is terrifying to contemplate. Now and then, when I spot somebody from whom I want to garner political support, I spend about 3 minutes hopping around Google and build a profile. Sometimes I get not much; other times I know everything about you, up to and including unearthing personal cell phone numbers for politicians and other high-profile folks.

      Data privacy laws. We need them. I'll work out how to construct them eventually (I have to win an election first).

  15. Re:His Twitter post claims it was to spur discussi by houghi · · Score: 3, Insightful

    That is why I often mail things like "As discussed earlier, we agreed to do ... If I misunderstood this, please let me know." This covers my ass and gives the other person a moment to opt out. It also removes future discussions where he and I had interpreted information differently.
    Once i did not interpreted the "Yeah sure" as sarcastic.Saved BOTH our asses.

    --
    Don't fight for your country, if your country does not fight for you.
  16. Apparently Zuckerberg didn't disagree by HalAtWork · · Score: 2

    Apparently Zuckerberg didn't disagree with "All the questionable contact importing practices. All the subtle language that helps people stay searchable by friends." because he kept those in place.

    If the ends didn't justify the means, Zuckerberg still justified them, just with different rhetoric. The end result is still the same, just given a different name.

  17. In related news ... by SABME · · Score: 2

    ... it turns out that businesses are only concerned about making money! They are only constrained by those laws, morals, or ethics that have a negative impact on profits! Shocking!

  18. Remember when we lived in a democracy? by hyades1 · · Score: 4, Interesting

    To all of you who thought Big Brother would come from "The Government": Surprise!

    Here is where our free society dies...not with the bought-off corporate shills we elect, but far more directly. Even our damaged and fallible version of representative democracy is being rendered irrelevant by corporate executives who simply arrogate to themselves decisions about the kind of society we will have, and the acceptable costs of creating it.

    This is what happens when a social or technological innovation allows some organization to gather and use power in a way that outstrips the ability of our democratic processes even to properly evaluate it, much less control it. So some unaccountable, unreachable corporate douchebag decides how many deaths will be an acceptable cost for implementing his personal vision of America. And what are the consequences for this kind of arrogant corporate over-reach? We just put an angry-face emoticon at the bottom of a 100-word comment, and fool ourselves into believing that's the extent of a citizen's duty in a democratic society.

    --
    I've calculated my velocity with such exquisite precision that I have no idea where I am.