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As More Users Complain About Poor Keyboard in Current MacBook Pro Lineup, Critics Say Apple Should Consider Recalling the Device (theoutline.com)

Posted by msmash on from the how-about-that dept.

Last year, a report outlining what it described as a major flaw in Apple's current MacBook Pro lineup became a talking point in the industry. The issue was that a piece of dust could render keys on the MacBook Pro lineup useless, and that Apple had no idea how to fix it. Casey Johnston, writing for The Outline: MacBook Pro's keyboard keys stopped working if a single piece of dust slipped under there, and more importantly, that neither Apple nor its Geniuses would acknowledge that this was actually a problem. Today, Best Buy announced it is having a significant sale on these computers, marking them hundreds of dollars off. Interesting. Still, I'd suggest you do not buy them. Since I wrote about my experience, many have asked me what happened with the new top half of the computer that the Apple Geniuses installed, with its pristine keyboard and maybe-different key switches. The answer is that after a couple of months, I started to get temporarily dead keys for seemingly no reason. Again. Longtime widely respected commentator Jason Snell says, "I know that we Apple-watchers sit around wondering if Apple will release new laptops with new keyboards that don't have these issues, but Apple's relative silence on this issue for existing customers is deafening. If these problems are remotely as common as they seem to be, this is an altogether defective product that should be recalled."

6 of 212 comments (clear)

  1. Recall? by Opportunist · · Score: 4, Funny

    Ridiculous. People are just typing wrong.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  2. There i a joke in there omewhere. by thegarbz · · Score: 5, Funny

    But really I jut can't ee it.

  3. Re:this is Apple by denzacar · · Score: 4, Funny

    This is Apple... So clearly they are holding it wrong.

    --
    Mit der Dummheit kämpfen Götter selbst vergebens
  4. Outsource it to Dell by emil · · Score: 1, Funny

    Seriously, if Apple can't manage to design PCs, give it to an organization that can.

  5. Re:this is Apple by BronsCon · · Score: 3, Funny

    I've ffound the problem to be quite real, my ffriend. Like you, however, I also ffigured it was just made up bullshit... until 2 days ago.

    Sent ffrom my 2016 15 inch MacBook Pro.

    --
    APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
  6. Re:this is Apple by i_ate_god · · Score: 5, Funny

    just buy a $50 lightning cable attached to an escape key.

    it's the apple way

    --
    I'm god, but it's a bit of a drag really...