Slashdot Mirror

← Back to Stories (view on slashdot.org)

Comcast Won't Give New Speed Boost To Internet Users Who Don't Buy TV Service (arstechnica.com)

Posted by BeauHD on from the sneaky-bastards dept.

An anonymous reader quotes a report from Ars Technica: Last week, Comcast announced speed increases for customers in Houston and the Oregon/SW Washington areas. The announcement headlines were "Comcast increases Internet speeds for some video customers." Customers with 60Mbps Internet download speeds are being upped to 150Mbps; 150Mbps subscribers are going to 250Mbps; and 250Mbps subscribers are getting a raise to 400Mbps or 1Gbps. Comcast says speed increases will kick in automatically without raising the customers' monthly bills -- but only if they subscribe to certain bundles that include both Internet and TV service.

"Cord cutters are not invited to the [speed increase] party," the Houston Chronicle wrote. "Only those who bundle Internet with cable television and other services... will see their speeds go up at no extra charge." Presumably, Internet-only customers can get the new speeds by paying more or by bundling their Internet subscriptions with video.

14 of 264 comments (clear)

  1. "All of our customers are cutting the cord" by Zurkeyon3733 · · Score: 5, Insightful

    Comcast A-Hole #1: "What should we do?" Comcast A-Hole#2: "Piss them off, that'll teach em!" :-D

  2. Let's manufacture some outrage by The-Ixian · · Score: 4, Insightful

    Shouldn't be hard being that it's Comcast and all....

    Does it surprise anyone that if you pay more money you get better services and are part of the first wave rollouts for upgrades?

    --
    My eyes reflect the stars and a smile lights up my face.
    1. Re: Let's manufacture some outrage by rickb928 · · Score: 5, Funny

      Your analogy is so defective it makes Comcast look almost reasonable.

      --
      deleting the extra space after periods so i can stay relevant, yeah.
    2. Re: Let's manufacture some outrage by Riceballsan · · Score: 4, Insightful

      I'm at least partially missing that. For 80-90% of the population, the only thing that they do that would even half way utilize a 25Mbps connection, is streaming video. IE a service that is mostly taking off because of cable TV no longer satisfying people's wants with regards to the one thing it actually does. For some it's that they are sick of being nickle and dimed on every channel bundle, or the channels themselves just not having the shows they want... or just the ridiculously high price etc... So yeah I fully see it as a "do you want to be able to stream video in a way that free's you from our crappy cable channels? OK no problem, just pay for the crappy cable channels even if you don't want to use them. Of course the real key problem is in infrastructure and anti-trust. IE in over half of the country, access to the service that is the obvious eventual downfall of cable TV... is mostly also held by the people who's primary income IS cable tv.

  3. Next Comcast givaway ... by fahrbot-bot · · Score: 5, Funny

    First Prize: One hour of Comcast Customer Support

    Second Prize: Two hours of Comcast Customer Support

    --
    It must have been something you assimilated. . . .
    1. Re:Next Comcast givaway ... by DaMattster · · Score: 5, Funny

      Good god! I would rather have an enema than have to deal with Comcast technical support.

  4. Re:Ajit by jwhyche · · Score: 4, Funny

    Ajit must be loving his 10 pieces of silver. Hope it was worth it for the price of your soul.

    I'm not sure if you are quoting scripture or not but Judis got 30 pieces of silver. But if the devil paid 10 pieces of silver for Ajit soul he got taken. I wouldn't have gone more than 2 pieces.

    --
    I read at +2. If your post doesn't reach that level I will not see or respond to it.
  5. Typical Comcast by nehumanuscrede · · Score: 4, Insightful

    Screwing over folks in any way they can.

    "Comcast Won't Give New Speed Boost To Internet Users Who Don't Buy TV Service "

    I bet if Google or AT&T or $competition showed up with Fiber, Comcast couldn't bump those speeds up fast enough.
    TV bundles wouldn't even be a consideration.

    It would be all about emergency customer retaining in the face of competition.

  6. On the other hand by odin24seven1774 · · Score: 5, Funny

    Google fiber is so shitty that they only give me 1gbps and if I want to cancel I can do it with out talking to anyone what kind of shit is that, and to top it off when my self installation didn't go like planed they gave me 50.00 off of my bill what the fuck. worst service ever. I think I should switch to comcast. LOL

  7. Free? by sjbe · · Score: 5, Informative

    People here are already apoplectic that some people are getting free shit and not everyone is getting free shit.

    "Free"? In what universe is paying several hundred dollars more for a service you don't need free?

    Not to mention that this is potentially a violation of anti trust bundling laws.

    1. Re:Free? by burtosis · · Score: 4, Insightful

      I'm sure those pesky rules are being repealed as we speak. All this consumer protect^h^h^h^h over regulation is killing the industry.

  8. Actually the reverse was true for me by SuperKendall · · Score: 4, Interesting

    You would also probably have to fight them tooth and nail NOT to include one of their shitty router / modem combos so they can charge you an extra $10 / month for that POS.

    So I got Comcast Gigabit service, using my own router at first - the tech complained a little when he showed up, but it was on the approved list so he installed it.

    Fast forward about three months later, service goes out for days. Nothing I try (or Comcast tries) works, I determine router must be toast. I give up and go to Comcast store to get Comcast router cause I just want service back. I install it and speeds seem capped to 100Mb/s, vs 700+ I had been getting... why? Because the idiots at the store didn't have any gigabit equipment, so they gave me a normal cable modem that maxed out at a low speed.

    Well then I just run to Best Buy and bought a damn gigabit cable modem of my own, one call and it was working. So it was actually EASIER for me to use my own gear than Comcast's stuff because they couldn't even get me the right equipment.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  9. Already the case by grasshoppa · · Score: 4, Insightful

    I'm a "cord cutter", in a sense, but I have video service through comcast as well. Why? Because it's cheaper; it's cheaper for me to sign up for the video/internet package than for straight internet ( by a couple bucks ).

    I've never plugged in the cable box; it still sits in the unopened box they shipped it to me in.

    Given their pricing schedules, I doubt I'm the only one with this arrangement.

    --
    Mod me down with all of your hatred and your journey towards the dark side will be complete!
  10. What good are these high speeds with a 1-TB cap? by Capt'n+C.+Runch · · Score: 5, Insightful

    Sustained data transfer at 250 Mbps will deplete your monthly 1-TB data allotment is about 9 hours. All you need is about 3 Mbps to be able to use up the monthly data allotment. Anything over 3 Mbps on Comcast is just burst speed. Some burst speed is useful to satisfy bandwidth demands for video streaming or simultaneous users, but anything over 100 Mbps with a 1-TB cap is at best a gimmick and at worst a scheme for Comcast to increase accidental data overage fees.