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Microsoft To Replace Surface Pro 4 Tablets Affected By Screen Flickering (theverge.com)
Microsoft is unable to find a software or firmware fix for Surface Pro 4 tablets affected by screen flickering, so it's launching a replacement program for them. Any Surface Pro 4 units experiencing the problem will be covered for up to three years from the time of original purchase. The Verge reports: The annoying flickering has been well-documented on Microsoft's support forums, with some users taking drastic steps like putting their Surface Pro 4 in a freezer to temporarily fix the issue. Back in February, Microsoft said it was closely monitoring the situation, and the company came to the conclusion that there's no convenient fix. Some customers have already paid for a screen replacement to stop the flickering since the problem typically arises when a machine is out of warranty; Microsoft says they'll be "offered a refund." The company notes that this three-year coverage doesn't extend to other problems your Surface Pro might experience outside the warranty period; it only applies to the screen issue. Replacement devices are refurbished -- not brand new -- Surface Pro 4s.
2016 and 2017 MacBook Pros have faulty and unreliable keyboards. It's about time for Apple to 1. Admit it, 2. Fix it. When it happened to me, the quite humorously took me through a reset procedure. It did not clear the dust jamming my B key in case you were wondering.
The H1B workforce seems to be working out great for Microsoft.
Microsoft took way to long to address this issue. From what I have seen of this flicker it would not be acceptable on a cheap netbook, let alone a Surface Pro. Question is, what sort of crappy cheap hardware was Microsoft allowing in these so called "pro" Surface notebooks? Glad Microsoft is finally doing what it should have done from the start of this. Most likely avoiding the repairs because these Surface Pro's are not so repair friendly. Well that's not the fault of the customers Microsoft.
Since they switched to the N-trig touch screen and digitiser since with the Surface Pro 3 they also have a phantom touch and dead zone issue that remains unsolved: https://www.youtube.com/watch?... Running some –not even designed for that model!– "Sony" n-trig calibration tool can sometimes help, a little bit, temporarily at least, or so (your milage may vary), I find it ridiculous that many users need to live with a mostly brocken touchscreen for years! Also it can be really hard and sometimes impossible to even log in and reach the device manager to a actually switch the f*cking HID off, if it produces too many random touches, ..!
"covered for up to three years from the time of original purchase. " What a bullshit, early adapters may have lived 3 years with the manufacturing defect, and now they do not even get it fixed? See my n-trig post above: If they even would have such a program for the Surface Pro 3 I quoted, I would not even be covered with a three year old device that I had touch issues with for nearly two (2!) years now, ..! I personally will never buy such integrated, glued and sealer non-user serviceable AIO devices anymore. Enough of this overpriced frustration producing junk.
Running some â"not even designed for that model!â" "Sony" n-trig calibration tool can sometimes help, a little bit, temporarily at least, or so (your milage may vary), I find it ridiculous that many users need to live with a mostly brocken touchscreen for years!
Touchscreen calibration? What year is it? I haven't calibrated a touch screen since my GRiDPad! This is what you get for buying stuff with the "Microsoft" warning label on it.
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
"Trolling" means you're making stuff up just to get a reaction. I'm genuinely trying to help people who don't understand that Microsoft is literally evil, and giving them money is funding one's own abuse, and the abuse of others.
God damn this comment delay is pathetic. I can come up with two fully formed thoughts in one minute. I guess Slashdot editors can't. Wait, we knew that.
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
MODDOWN! ; creimer spam post again!
creimer wants you to click on his youtube channel, then click on his stupid amazon affiliate link spam on Youtube. There is nothing of value on creimer youtube channel. Only creimer click-bot goes there.
The tests we ran on Chris have shown that Chris has the intelligence of an ameba:
https://en.wikipedia.org/wiki/...
So, technically, he is able to conceive some kind of agenda but it will be silly or impossible to follow on a human scale.
For example, Chris had an agenda to post anything he felt like on Slashdot which did not work well because it was based on his false beliefs that he had an infinite number of karma points as he wrote here several times.
Several people here explained to Chris that karma maxed out at some level like 50 or so but Chris kept on insisting that his python script had confirmed that he had millions of karma points!
Oh well, as I wrote before: "It isn't Chris' fault if he is the way he is. We do the best we can do with him and he is partially integrated into society. We try to cure his abnormal need for attention but he is kind of stubborn and won't listen to anybody."
For the valuable /. users that might already have read the following, please note that there is an important update.
IMPORTANT UPDATE:
Special Education for the Santa Clara County Office of Education has invested money to buy Chris a new chair:
http://www.keynamics.com/image...
Information about Christopher Dale Reimer and autistic people:
Autistic people have obsessions about things normal people don't care. For example, one of our autistic patient went haywire when he realized that there was a penny missing in his pocket change.
To calm him down, one of our educator pretended to have found it on the floor and gave a penny to him.
The autistic patient condition went even worse because he realized it wasn't the same penny!
Chris has an obsession with budgeting every penny. He doesn't understand that most people do not budget to the penny and have a flexible amount they allow for miscellaneous items.
I am Nancy Guerrero and I am Director of Special Education for the Santa Clara County Office of Education. We use Chris' (a.k.a. creimer,cdreimer) picture in our document because he is the hardest case we have ever had to handle:
http://www.sccoe.org/depts/stu...
Our artists were inspired by the low carb diet that Christopher follows scrupulously for the small lunch box and by the picture linked below for the rest. I am sure that you will notice the similarities such as the bump on the side of his chest and more:
https://ibb.co/gVad65
Please be easy on Christopher although, I am aware that some of our staff handling Chris post joke comments here and obvoiusly, the Santa Clara County Office of Education disapprove that behavior vehemently:
http://ibb.co/mRVSaG
But it isn't Chris' fault if he is the way he is. We do the best we can do with him and he is partially integrated into society. We try to cure his abnormal need for attention but he is kind of stubborn and won't listen to anybody.
Thank You dear users,
---
Nancy Guerrero
Director
Special Education
Santa Clara County Office of Education
Exactly Nancy,
It seems like Chris is a victim here. He keeps on reading those SEO, youtube algorithm, basically get rich quick sites. He doesn't realize that he is the fish for them since they make money off him with their own schemes. Then, he wastes his time trying to implement what those sites suggest and he ends up disturbing people.
I mean, those crooks tell Chris that h
The device is completely super glued together out of parts that will break if you try to get in there.
The reason I am asking is because I have yet to see one in the wild. Which is weird, for I think that, in the circles I frequent, they should be visible.
Both of them? :-)
This "calibration" does not require touch input. Actually RTFM specifically says not to touch it at all. As you can see in my videos, it looks like some SNR, background noise level sensing or so, ...
I spent an hour and a half this morning at my local MS Store with this issue with zero result. I went armed with a copy of the Microsoft link from the Ars Technica and other articles describing the new policy only to be told by my salesgirl and her manager that they know nothing of it and have no S4Ps in stock anyway. Oh, and they also said if I send it in via the exchange program I may be charged $450 with no recourse.
I'll try the same store on a weekday after they've had time to get their act together. Can't face two weeks of downtime for a mailed replacement.
Anybody having any success with replacement machines at their local MS store? Location?
my latest video update on the Surface Pro 3 touch issues: https://www.youtube.com/watch?...