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Google Hasn't Stopped Reading Your Emails (theoutline.com)

An anonymous reader shares a report: If you're a Gmail user, your messages and emails likely aren't as private as you'd think. Google reads each and every one, scanning your painfully long email chains and vacation responders in order to collect more data on you. Google uses the data gleaned from your messages in order to inform a whole host of other products and services, NBC News reported Thursday.

Though Google announced that it would stop using consumer Gmail content for ad personalization last July, the language permitting it to do so is still included in its current privacy policy, and it without a doubt still scans users emails for other purposes. Aaron Stein, a Google spokesperson, told NBC that Google also automatically extracts keyword data from users' Gmail accounts, which is then fed into machine learning programs and other products within the Google family. Stein told NBC that Google also "may analyze [email] content to customize search results, better detect spam and malware," a practice the company first announced back in 2012.

19 of 186 comments (clear)

  1. One thing for sure. by techno-vampire · · Score: 4, Informative

    Google's completely forgotten about "Do no evil."

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    1. Re:One thing for sure. by Citizen+of+Earth · · Score: 3, Insightful

      They just optimized it to "be evil".

    2. Re:One thing for sure. by drinkypoo · · Score: 4, Informative

      Google's completely forgotten about "Do no evil."

      You've completely forgotten it was don't be evil.

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  2. Calendaring by Zaelath · · Score: 4, Interesting

    If I don't want Google to read my email I'll encrypt it, meanwhile I mostly want them to read it so they can do my calendaring for me... If they can get some deep AI insight from the rest of the spam and shipping receipts in there, good luck to them.

    1. Re:Calendaring by ShanghaiBill · · Score: 4, Informative

      Around 2000, Larry Ellison declared "Privacy is dead, get over it."

      That wasn't Larry Ellison. It was Scott McNealy.

    2. Re:Calendaring by alex67500 · · Score: 3, Interesting

      This. Exactly this. I almost missed a flight because I'd forgotten I was booked on the earlier one, but their reminder saved me.

      For the rest, they know what I spend money on, and their ads are still irrelevant. So either their AI isn't very good yet, or they don't actually link them to the ads I see.

    3. Re: Calendaring by DThorne · · Score: 2

      Yeah, this. Nobody that hangs around Slashdot should be in any way shocked or outraged, this is part of the contract for the conveniences you get with a free service. Good god, if it bothers you then stop using a mainstream supplier of an antiquated communication technology.

      There are so many more grievous privacy transgressions that deserve attention.

    4. Re: Calendaring by Zaelath · · Score: 2

      If you have a kink your wife doesn't know about, you're doing it wrong. Also, she's an admin on my calendar...

  3. Not so fast... by The+Cynical+Critic · · Score: 4, Informative

    a practice the company first announced back in 2012.

    That's an awfully charitable way to describe it... My recollection is that they denied reading people's email for years and in 2012 someone was finally able to prove this so conclusively that Google had to fess up, but naturally felt the need to to point out that this invasion of peoples' privacy was done by "algorithms" and not by people in it's admission of guilt.

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    1. Re:Not so fast... by Anonymous Coward · · Score: 2, Insightful

      I think that was for the education accounts, not the standard accounts. The whole point of Gmail was to scan your email. Other providers injected ads into your outgoing emails. Google didn't do that. They were up front about this when they created the service. You get 1GB of free email storage in exchange for us scanning your email. The standard inbox size at the time was 10-100MB. People jumped onto Gmail invites as fast as they could find them.

      The educational accounts weren't supposed to be scanned as that would violate some privacy laws regarding grades. Seems no one cared to enforce it.

      For those of us alive at the time, this was common knowledge. I guess for everyone else, you would have had to look into it to find out. Instead you assumed too much and deceived yourself about the services you chose to use (unless your college forced you). Did you know your name may be printed next to your phone number and mailed to most houses in your area once a year?

  4. How is this news? by another_twilight · · Score: 5, Insightful

    If you aren't running the mail server, then someone, somewhere is reading your email. Maybe they aren't right now, but they are a rogue sysadmin, data breach or buyout from doing so retroactively.

    It's like having a conversation in public. If you want private communication, email is not and has never been that.

    My memory of signing up for Gmail was that Google was quite open about using the data anonymously for various purposes, a position more honest than many others who do the same without the courtesy of saying so.

    1. Re:How is this news? by mycroft16 · · Score: 3, Insightful

      I have to agree. Google has actually always informed in their agree to terms that they WILL be collecting and analyzing data about you. And I'm not talking about it being hidden either, they straight up say it. And you know what, of all the companies out there that do it, I get real value from it. They scan my emails and extract shipping numbers so that my Google Home can tell me about them. Or flight plans so that I get alerted when I need to leave wherever I am based on real time traffic data (also gathered by trackgin android phones) in order to make my flight. I know in the past Google has kept data in-house to inform their own services. Their own ad placement services, their on maps, their own email, and assistant software. If, and yes that is a big if because do we really know, but if it is staying within Google and just bouncing between services, I really don't care at that point. I would be curious to know what anonymized me looks like though, and it would be cool as a user to get a yearly report of how many times my anonymized data was used, etc. Where as Facebook gleans tons of data about me and my likes, I get very little actual benefit from that. Google however simplifies my tasks, coordinates all the many actions I take during the day and places them at my fingertips like no one else. I'm at least getting real, tangible benefit for them having access to me.

    2. Re:How is this news? by SandorZoo · · Score: 4, Informative

      My memory of signing up for Gmail was that Google was quite open about using the data anonymously for various purposes, a position more honest than many others who do the same without the courtesy of saying so.

      When I signed up for Gmail they said they would be scanning my email so they could my adverts more relevant. The welcome email Google sent my in 2004 included this paragraph:

      You may also have noticed some text ads or related links to the right of this message. They're placed there in the same way that ads are placed alongside Google search results and, through our AdSense program, on content pages across the web. The matching of ads to content in your Gmail messages is performed entirely by computers; never by people. Because the ads and links are matched to information that is of interest to you, we hope you'll find them relevant and useful.

      So they certainly said they would be reading email for targeted advertizing purposes back in 2004.

    3. Re:How is this news? by Richard_at_work · · Score: 2

      How is you having Google as your provider *any* different there? Anyone sending email to you is always going to literally be throwing their message into a gaping dark hole, with no actual idea who is in there to catch it - they just assume someone will, but they have no say in who that someone is.

  5. What's stopped can be restarted any time by khchung · · Score: 4, Insightful

    Note the weasel words, Google just said they stopped scanning the mail for a very narrow specific purpose. They did NOT say they stopped scanning email, they still scan mails for other unspecified purpose.

    And, of course, what they collected during that scan, they can apply to ad personalizaton again, any time in the future. That's the key problem, once they got your data, you have no way of getting it back.

    That's why laws like GDPR is important, it prevent your data from being used for different purpose after companies like Google got their hands on them.

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  6. Re:Is there any news here? by AmiMoJo · · Score: 3, Insightful

    Like almost all email services they scan for stuff like viruses and auto-reply loops. Google also does spam filtering and phishing detection, like almost everyone.

    Most users would probably be upset if they didn't.

    Then you have their promise not to mine emails for advertising purposes. The language is still in the privacy policy... But no evidence they are still doing it. If they were, they would be in serious legal difficulty so I'd hope some evidence would be found.

    Basically it's bullshit, nothing to see here.

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  7. This. by stooo · · Score: 2

    >> If you aren't running the mail server, then someone, somewhere is reading your email
    This.
    We need new e-mail protocols with mandatory end-to-end encryption and signature.
    That would also reduce the spam problem to almost nothing.

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    aaaaaaa
  8. Re:Every email provider "reads" your email. by gravewax · · Score: 4, Insightful

    yes they do, the difference here is google reads it to leverage the content for their own purposes not to necessarily directly assist you with your email management.

  9. Use GnuPG by thePsychologist · · Score: 3, Informative

    Okay, this isn't very practical in many cases. However, I have recently converted one person on Gmail to use GnuPG with Thunderbird, and it works!

    It helps if the person is already using thunderbird, and YOU set it up for them. With the Enigmail extension, the encryption will be done automatically by recipient.

    The hardest part is the passphrase - lots of people don't want to remember long passphrases. However, you can get their computer to remember it forever. Not the safest, but it WILL prevent Gmail from reading the mails sent to and from the person you convert.

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