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People Hate Canada's New 'Amber Alert' System (www.cbc.ca)

The CBC reports: When the siren-like sounds from an Amber Alert rang out on cellular phones across Ontario on Monday, it sparked a bit of a backlash against Canada's new mobile emergency alert system. The Ontario Provincial Police had issued the alert for a missing eight-year-old boy in the Thunder Bay region. (The boy has since been found safe)... On social media, people startled by the alerts complained about the number of alerts they received and that they had received separate alerts in English and French... Meanwhile, others who were located far from the incident felt that receiving the alert was pointless. "I've received two Amber Alerts today for Thunder Bay, which is 15 hours away from Toronto by car," tweeted Molly Sauter. "Congrats, you have trained me to ignore Emergency Alerts...."

The CRTC ordered wireless providers to implement the system to distribute warnings of imminent safety threats such as tornadoes, floods, Amber Alerts or terrorist threats. Telecom companies had favoured an opt-out option or the ability to disable the alarm for some types of alerts. But this was rejected by the broadcasting and telecommunications regulator. Individuals concerned about receiving these alerts are left with a couple of options: they can turn off their phone -- it will not be forced on by the alert -- or mute their phone so they won't hear it.

Long-time Slashdot reader knorthern knight complains that the first two alerts-- one in English, followed by one in French -- were then followed by a third (bi-lingual) alert advising recipients to ignore the previous two alerts, since the missing child had been found.

28 of 325 comments (clear)

  1. Some context by Guspaz · · Score: 5, Informative

    Thunder Bay is 870 miles away from Toronto by road. This is equivalent to setting off an amber alert in Pittsburgh or Washington because of a missing kid in Florida.

    1. Re:Some context by Calydor · · Score: 2

      In my home country of Denmark you can't go 870 miles in any direction from any point in the country without ending up in another country altogether.

      Or the ocean.

      I suspect this is true for a lot of the smaller European countries, though I can't be bothered to pull up a bunch of maps to check for certain.

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    2. Re:Some context by Jbcarpen · · Score: 5, Informative

      I live in Colorado. Before disabling Amber Alerts on my phone I regularly received them from Tampa Florida. That's an 1800-2000 mile trip (depending on where in CO you start), so the Amber alert system in the US is no better.

      Why is it so hard to get the location for the alerts down to something narrow enough to be useful? I like the idea of the system, but the implementation is so bad that it's useless.

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    3. Re:Some context by 93+Escort+Wagon · · Score: 4, Informative

      I live in Washington state. A couple of years ago we got an Amber Alert related to an abduction in California - somebody thought the guy might choose to head north, so they apparently set them off along the entire I-5 corridor.

      I disabled them on my phone long before that, but you still see them on freeway signs and whatnot.

      The idea behind Amber Alerts isn’t a bad one, but the implementation is rubbish - probably because it’s driven by emotion rather than a rational look at what might actually help.

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    4. Re:Some context by Carewolf · · Score: 2

      In my home country of Denmark you can't go 870 miles in any direction from any point in the country without ending up in another country altogether.

      Or the ocean.

      I suspect this is true for a lot of the smaller European countries, though I can't be bothered to pull up a bunch of maps to check for certain.

      And still the Danish equivalent alert system can be alerted for a single city at a time.

    5. Re:Some context by SuricouRaven · · Score: 4, Interesting

      Imagine you are a very concerned public official in charge of this system, and you get a police alert for a missing child. You know that the child has probably just gotten lost, but may have been abducted - it happens, usually following an ugly divorce in which one parent gets custody. The child has been missing now for 24 hours - the time taken for the parent to notice they didn't come home from school, call the school, let the school search and check their records, call the police, have the police send an officer over to collect full details, organise a local search, and finally conclude that the child should be declared potentially abducted and an amber alert issued.

      I ran that through the trip planner on Google: An abductor on the run, unable to use air travel but also willing to forgo sleep in their deperation to escape a search area, can do that in 27 hours drive time. Achievable if they take a bus part of the journey, or try for a desperation-fueled thirty-hours-without-sleep day. So that is actually a perfectly reasonable search radius.

      There is an obvious problem with this: When the 'reasonable search radius' includes more than half the country, alerts are so frequent that people quickly learn to ignore them. Child abductions are very good at terrifying parents, but actual cases of children harmed are very rare - that's why they make headlines when it does happen, further fuelling the fear.

    6. Re:Some context by Anonymous Coward · · Score: 3, Insightful

      > driven by emotion rather than a rational look at what might actually help.

      Just like gun control.

    7. Re:Some context by sjames · · Score: 4, Interesting

      The last alert I got was for an abduction that had taken place two hours prior, in a city that was an 8 hour drive away. A little after 9 P.M.

      The odds that I might happen to see the described vehicle were zero. Since then, I have seen news reports of abductions where people in my general area might have potentially seen the vehicle, but I didn't receive an alert.

    8. Re:Some context by Kjella · · Score: 3, Interesting

      You know that the child has probably just gotten lost, but may have been abducted - it happens, usually following an ugly divorce in which one parent gets custody.

      Haven't suspected custody battles been explicitly exempted from the Amber Alerts? Also I think you've missed out on the recent paranoia, it's notice the child is missing - or even potentially missing - and go straight to panic, better safe than sorry. Even in my day I'd say the longest period out of touch between dinner and supper would be 3-4 hours at the most, if I didn't show up for school or didn't get home from school the panic would start much sooner. I mean I could hang out with a friend, but then they'd call from their house to my house and tell where I was.

      Maybe my parents could be out and about a whole day without being in touch with an adult, but not me. These days any child that's mature enough to be left unsupervised for any longer period of time usually has a cell phone too, so if you're too young to have one or isn't answering they're both reasons to start a search sooner. Of course there could always be an outlier somewhere but I imagine the vast majority start <2 hours after they got lost.

      For the Amber Alert to be useful the child must be visible which only happens if the kid is still going along with it, if it's drugged or tied up in the trunk/back of a van it hardly matters how wide the alert goes. And it'll only take so long before the kid realize you're not giving him/her a lift home, so practically I doubt it's useful for more than say a one hour radius. You also have to consider that you will be blasting it on TV, radio and online news. How many people do you really need to nag by text message? I'd probably go with like a 50 mile radius at most. Potentially even less.

      --
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    9. Re: Some context by Ogive17 · · Score: 2

      I'm in Ohio. I've never received one from a location that was more than a one hour drive from where I am.

      --
      "Action without philosophy is a lethal weapon; philosophy without action is worthless."
    10. Re:Some context by TFAFalcon · · Score: 2

      But do the amber alerts do anything if there are too many of them?

      If you receive a few per day, virtually any kid you see is probably going to match at least a couple of the reports you got in the last week. Should you report every case of a kid crying to the police as a possible sighting? After all, there was an amber alert.

    11. Re:Some context by pslytely+psycho · · Score: 2

      We get the alerts here, but they have a much finer grain. I have only gotten two in the last year, because the city is split up into quadrants (the same boundaries the police and fire and bus lines use, why re-invent the wheel?) and the alerts only go to those areas, bordering areas are alerted only when the situation is close to their border. They do put them on the overhead information signs citywide, but the audio alerts are area-specific.

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    12. Re: Some context by Anonymous Coward · · Score: 2, Insightful

      And like gun control, it overwhelmingly only effects people who are not the sort of people who are the real problem.

    13. Re:Some context by arth1 · · Score: 3, Insightful

      But do the amber alerts do anything if there are too many of them?

      Of course they do. Crying wolf desensitizes people, but the sheer amount justifies larger appropriations to certain departments.

      And direct-to-phone communicaton like this alert system allows the phone companies and law enforcement agencies a pretext for a pen register of the IMEIs of phone capable devices that don't even have a subscription, as long as they're powered.

    14. Re:Some context by Mashiki · · Score: 2

      In Canada, driving 800+ miles is considered a day trip, unless you live in one of the big cities and never really travel. Same with the US. People really don't grasp the size of north america, and just how far people travel. Often, it's cheaper to drive from ontario to alberta through the US(call it 3-4 days) with fuel and hotel rentals then it is to fly(call that a 4200km drive), a flight could run you $600-900 even with 2mo reservations, driving? $300 if that. It's hilarious to hear european truck drivers for instance complaining about 300-400km drives, but then look at you in shock when you explain that truck drivers here drive 1500km in a 2 or 3 day stint and that's considered a normal 401/I75 run.

      I used to drive from Southern Ontario(let's call it London because it's easier to find on the map), to southern Indianapolis(southport) every friday afternoon after work, to visit my GF. I'd leave sunday around 6-7pm and get back in time for a few hours of sleep and be up for work monday morning. I sure am not the only person that did or does that, and that's only a 7hr drive.

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  2. Re:No opt-out is evil by thegarbz · · Score: 4, Funny

    Why are you not thinking of the Children? Are you some kind of sociopath?

  3. Think of the Children, Reductio Ad Absurdum by mentil · · Score: 4, Insightful

    Coming soon: child-in-a-hot-car alerts, child-accidentally-saw-someone-naked alerts, child-missed-school alerts, child-using-drugs alerts, child-feeling-depressed alerts, child-feeling-repressed alerts, child-defying-authority alerts, child-attempting-suicide alerts, public-child-funeral alerts, government-overreach alerts, government-collapse alerts, and finally no alerts once children are starving in a lawless land.

    --
    Corruption is convincing someone that the selfless ideal is the same as their selfish ideal.
  4. Good intention, incredibly bad implementation by Anonymous Coward · · Score: 3, Insightful

    Likely get downvoated but whatever. As a Canadian, fuck this. Ottawa does _not_ speak for the rest of Canada, despite what Trudy wants the world to believe. This is yet another example of it.

    The Amber alert is _frequently_ abused by couples as part of their own internal marital problems. Thankfully not all reports get full blown Province wide alerts but enough do go out. It wasn't enough to plaster them all over highway signs and the media, oh no.

    I don't care about your marriage problems. What I do care about is their continuing to implement frameworks used for totalitarian control. Even in Canada we have already tested using these systems to "alert" the public about crimes. Warn me when an actual emergency - say a power plant going into melt down - happens. Otherwise fuck off.

    1. Re:Good intention, incredibly bad implementation by thegarbz · · Score: 3, Funny

      On behalf of the Canadian government: Sorry.

  5. Re:No opt-out is evil by Calydor · · Score: 2

    I'm curious, though.

    Say someone is kidnapped two days before their 18th birthday. Still a child, so the entire country goes into a panic.

    Then two days later it's said child's birthday. They're now a legal adult. Does the country relax because there's no child in danger anymore?

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  6. Re:No opt-out is evil by Anonymous Coward · · Score: 5, Insightful

    There are not enough pedophiles to present any meaningful risk to me or my family.

    My children are more likely to be abused by members of my own family.

    My children are more likely to be run over walking home from school.

    My children are more likely to be shot by my own gun in the family home.

    For fuck sake everyone, gain some perspective!

  7. "imminent safety threats" by Megane · · Score: 5, Insightful

    The CRTC ordered wireless providers to implement the system to distribute warnings of imminent safety threats such as tornadoes, floods, Amber Alerts or terrorist threats.

    One of these things is not like the other... one of these things is not the same...

    I'm not sure what kind of flawed logic you need to consider an "Amber Alert" (which basically affects a single child) to be a safety threat anywhere near on the same level as natural disasters. Many "terrorist threats" may be false or localized, but even those affect many more people than a single child.

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  8. Re:No opt-out is evil by Anne+Thwacks · · Score: 4, Insightful
    Yes.

    You are beginning to understand American culture.

    --
    Sent from my ASR33 using ASCII
  9. Re:No opt-out is evil by ceoyoyo · · Score: 2

    On the bright side, it will probably save billions of autobody work per year.

  10. Re:Not a Big Problem by Yaztromo · · Score: 2

    Seems to be a huge failure in the design of the system.

    SMS is a bit of a nasty kludge. The messages themselves exist inside call setup packets that your phone needs to send and receive anyway. It wasn't originally intended for the sending of text messages -- it was merely a packet that needed to be sent and received, but where most of the packet data was empty, and so someone had the bright idea of putting message data in there.

    This presents a number of problems. It's not exactly efficient. There is no guarantee of timeliness or message order. You can't message people geographically. And as the number of messages to transmit on a single cell increases, so do lost packets.

    At the same time, SMS is store-and-forward; like e-mail if your phone isn't available to receive a transmitted message, the message will be stored and then transmitted once your phone is reconnected to the network. This again affects the timeliness of receiving messages -- if you're cell is offline or out of range, you might get alerts long after they have lost relevance. This would could cause confusion.

    SMS was a great way for cell providers to extract more value out of packets of data they had to send and receive anyway, but otherwise SMS is a really crappy protocol. You don't want to base your emergency messaging for the general population of a large geographic area on SMS. You'd break the SMS network.

    Yaz

  11. Cellphones now useless for intended purpose by knorthern+knight · · Score: 2

    Submitter here. There was so much more I wanted to put into the submission, but didn't have room for.

    How would you feel if somebody took away your $100 or $1000 cellphone and gave you a dedicated pager that only worked for alerts? Pretty bad, right? The primary use cases for cellphones are

    1) making/receiving phone calls (dohhh)
    2) listening to built-in FM radio (if your model has one)
    3) listening to music or podcasts in storage
    4) listening to streaming internet music
    5) receiving messages when at meetings

    Given that the alert sound is *DAMN LOUD*, and cannot be turned off easily...

    1) So you're in a phone call and holding the phone up to your ear, or using earphones/earbuds... AND THE DAMN LOUD KLAXON GOES OFF

    2) FM radio requires earphones/earbuds, so that the wire can be used as an FM antenna... AND THE DAMN LOUD KLAXON GOES OFF

    3) You're listening to pre-recorded music or podcasts... AND THE DAMN LOUD KLAXON GOES OFF

    4) you're listening to streaming internet music... AND THE DAMN LOUD KLAXON GOES OFF

    5) You're at a meeting, or at a movie, or at church, or whatever with your phone set to vibrate-only "meeting mode"... AND THE DAMN LOUD KLAXON GOES OFF

    From https://www.nidcd.nih.gov/heal...

    > What is noise-induced hearing loss?

    > Every day, we experience sound in our environment, such as the sounds from
    > television and radio, household appliances, and traffic. Normally, these
    > sounds are at safe levels that don't damage our hearing. But sounds can be
    > harmful when they are too loud, even for a brief time, or when they
    > are both loud and long-lasting. These sounds can damage sensitive
    > structures in the inner ear and cause noise-induced hearing loss (NIHL).

    Fortunately, my phone has the option to be forced down to 3G-only. Since the Canadian alert system is LTE-only, that protects me. The other options are rooting the phone and/or flashing LineageOS on it.

    --

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  12. Re:Still better than sms by arth1 · · Score: 2

    The TV emergency broadcast system has the problem that it can only reach those who have the TV turned on.

    Which is why one of the emergency siren codes is "important message, listen to radio/TV". During the cold war, we were drilled in these, but these days, I would wager that nine out of ten people can't tell what any of the siren codes mean.

  13. Re: Really? by ledow · · Score: 2

    A child missing warning has almost NOTHING to do with public safety on the scale you're talking about.

    That child's safety, yes. But I don't want a text every time he crosses the road not at a crossing, walks along the top of a wall.

    It's an ENTIRELY different thing to flood alerts, tornado alerts, etc.

    We just don't have missing child alerts like that in my country. They are on police-force websites, missing-child sites, people copy/paste them to Facebook if they're local, but unless it's something incredibly drastic then they are certainly not forced down anyone's throat. There has not been a time when *everyone* was informed indiscriminately about a missing child in such a manner, even with a few that made the news.

    Waking up an entire city at 3am because of a reported-missing child is a ridiculous solution and abuse of the service - and just as the article states, it makes people ignore ALL the alerts.

    So, yes, if someone starts pressing the panic button and forcing through junk alerts to my phone where *my* life isn't in danger if I don't receive them, then there's going to be a problem. And, note, this only applies if I can't turn them off. If I don't consent to getting such alerts, then I don't consent. Let me burn to death in the forest fire, drown in the flood or be taken away by the tornado.

    But if you class "little Johnny 200 miles away has been hiding in the garden and we can't find him" in the same manner, then I'm going to turn them off and charge you the cost of waking me up for absolute nonsense.