FCC is Hurting Consumers To Help Corporations, Mignon Clyburn Says On Exit (arstechnica.com)

Former Commissioner Mignon Clyburn, who left the agency this month, has taken aim at it in an interview, saying the agency has abandoned its mission to safeguard consumers and protect their privacy and speech. From her interview with ArsTechnica: "I'm an old Trekkie," Clyburn told Ars in a phone interview, while comparing the FCC's responsibility to the Star Trek fictional universe's Prime Directive. "I go back to my core, my prime directive of putting consumers first." If the FCC doesn't do all it can to bring affordable communications services to everyone in the US, "our mission will not be realized," she said. The FCC's top priority, as set out by the Communications Act, is to make sure all Americans have "affordable, efficient, and effective" access to communications services, Clyburn said. But too often, the FCC's Republican majority led by Chairman Ajit Pai is prioritizing the desires of corporations over consumers, Clyburn said. "I don't believe it's accidental that we are called regulators," she said. "Some people at the federal level try to shy away from that title. I embrace it."

Clyburn said that deregulation isn't bad in markets with robust competition, because competition itself can protect consumers. But "that is just not the case" in broadband, she said. "Let's just face it, [Internet service providers] are last-mile monopolies," she told Ars. "In an ideal world, we wouldn't need regulation. We don't live in an ideal world, all markets are not competitive, and when that is the case, that is why agencies like the FCC were constructed. We are here as a substitute for competition." Broadband regulators should strike a balance that protects consumers and promotes investment from large and small companies, she said. "If you don't regulate appropriately, things go too far one way or the other, and we either have prices that are too high or an insufficient amount of resources or applications or services to meet the needs of Americans," Clyburn said.