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A Nationwide Comcast Landline Outage is Affecting Thousands of Businesses (theverge.com)
Comcast's Xfinity phone service is apparently suffering a massive outage today, knocking out phone service for thousands of companies across the country that still largely rely on landline access to do business. From a report: According to DownDetector.com, Comcast phone service began experiencing issues around 8AM ET this morning and by the afternoon, areas around the country have started reporting disruptions. The areas most affected appear to be the Pacific Northwest, California, the tri-state area, and Florida. The official support Twitter account for Comcast Xfinity's residential and business services has acknowledged the issues, tweeting at 1PM ET today that some "customers may still be experiencing an issue with their Voice service," though Comcast has yet to release an official statement regarding the issue.
I've just been on the phone with Comcast for over 2 hours.
You sound like one of the idiot customers that calls our data center when there is a network issue.
"I'll get on the phone with the level one tech there and waste his time for hours because my service is down!"
Meanwhile, those who can actually solve your problem knew about it before you did and have been working on it. You calling them "for over 2 hours" does nothing useful, but might possibly slow down the solution if you can manage to annoy the people working on it.