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Comcast and Xfinity Facing a Nationwide Outage [Update: Company Confirms]

Posted by msmash on from the outage-reports dept.

Thousands of people from across the country are reporting that they are facing connectivity issues with Comcast and its service Xfinity on Friday. Comcast is yet to acknowledge and address the outage, hence it is unclear how long the widespread outage may last. According to DownDetector, a service that tracks outages, the majority of the northeast United States and areas in Colorado, California, the midwest and southeast were affected. Some users reported issues watching TV as well.

Veteran reporter Ed Oswald said, "Nearly an hour into what is clearly a massive nationwide outage for #Comcast/#Xfinity and nary a peep out of the company across any of its public facing channels. I can understand not bringing attention to local outages, but this.."

Update: Comcast says it is aware of a "nationwide outage impacting some of our internet, video and voice customers." In a statement, Comcast shared some background on the outage: One of Comcast's large backbone network partners had a fiber cut that we believe is also impacting other providers. It is currently affecting our business and residential internet, video and voice customers. We apologize & are working to get services restored as soon as possible.

4 of 246 comments (clear)

  1. Mergers are gr8! by SeaFox · · Score: 3, Insightful

    Isn't it awesome that we keep allowing these large internet providers to buy up more and more smaller ISPs and merge with other large companies.

    Imagine a day when all of America can stand in solidarity, regardless of age, gender, skin color, or religious viewpoint -- and commiserate the lack of internet service we all share because "the Internet company" (which will likely be AT&T at that point), is having a nationwide outage.

    1. Re:Mergers are gr8! by Train0987 · · Score: 2, Insightful

      Or we could imagine a day where people's lives aren't dictated by whether they have a f'ing internet connection or not. Somehow humans have managed just fine for the past 10,000 years without Facebook.

    2. Re:Mergers are gr8! by AvitarX · · Score: 3, Insightful

      Believe it or not, customers not being able to call in is going to have an effect on my life.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
  2. Fiber cuts, other additional causes by theurge14 · · Score: 3, Insightful

    Apparently Comcast backbone providers suffered at least two fiber cuts, specifically Level3 and Zayo.

    There's an interesting thread on Reddit with ongoing detail:

    https://www.reddit.com/r/sysad...