Apple Says New MacBook Pro Keyboard Won't Fix Sticky Key Issue (cnet.com)

After multiple lawsuits have been filed over the butterfly-switch keyboards found on the MacBook Pro and MacBook lineups, you would think Apple would fix this issue by including a keyboard in the new MacBook Pros that can't be damaged by a little dust. Unfortunately, while the new 2018 MacBook Pro does have an updated third-generation keyboard, Apple tells CNET it doesn't include any new engineering or tweaks to address the sticky key issue. CNET reports: Instead, the third-generation keyboard's tweaks are about making it quieter. In a brief typing test, CNET's long-time MacBook reviewer Dan Ackerman says it isn't "whisper-quiet" but does "lack the sharp click of the previous design." Technically, Apple has admitted only that "a smaller percentage of the keyboards in certain MacBook and MacBook Pro models" have demonstrated the sticky key issue. If you buy one, you may likely never have that problem. But it's worth noting that when the company launched its free keyboard repair program in June, it made literally every single model of MacBook Pro with the "butterfly switch" keyboard eligible.

Comments

Re:Ha

[93 Escort Wagon]

People aren't giving Apple enough credit here.

Apple figures, if they tough it out long enough, there won't be any people with Apple laptops that have any keyboard other than the current gosh-awful one which feels like you're drumming your fingers on a sheet of metal. So when they move to a totally fixed, haptic-based "keyboard"... people won't know just what a crappy experience it is!

They'll be hailed as courageous innovators!

Incidentally, Tim Cook insists on reading The Emperor's New Clothes to his nieces and nephews at least once a month. But, in his version, the Emperor is a visionary hero - and the young child who cries out "but he's not wearing anything at all!" gets eaten by wolves.

Any keyboard that has individual holes through...

[snapsnap]

the case for individual keys is subject to this problem. If the keyboard or the top of the case is offset by even a little, then keys will stick. On our Dell Latitudes that have just one big cut-out for the entire keyboard, typically on the left and bottom keys stick because of the case. On our Dell Precision and newer MacBooks, a lot more keys stick because the case surrounds every key. On my personal MacBook Pro late02012, I took it apart and filed the case on the left side of all of the keys, and I haven't had a problem in years.

Apple needs to wake the fuck up.

[BronsCon]

I seem to recall a prolific Slashdot Mac advocate going back and forth with me re: my keyboard issue not long ago, insisting that this issue was fixed in the 2nd generation of this keyboard, and that that's what Apple would replace my keyboard with if I took it in.

I contested the latter point, but it turns out it doesn't matter, because it's still not (by Apple's own admission) fixed in the 3rd gen.

Eventually, I hope this individual realizes that, every time we have disagreed about what Apple was doing, or was going to do, it has only been a matter of weeks before an Apple press release, legal filing, or a quote by a reputable publication (often one that is pro-Apple, at that) confirms what I had been trying to point out. Maybe then he (and others like him) will finally be able to get on board with pressuring Apple to change direction, rather than remaining blind to the fact that Apple seems to be hell-bent on seeing how long they can coast on their pile of money when they design themselves out of the market.

I want to start liking Apple's computers again, but I can't do that while they're so comfortable with knowingly selling defective products that they openly admit that their new, not even released yet, laptops are just as defective as the last two generations. Who's with me?