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Comcast, Charter Dominate US; Telcos 'Abandoned Rural America,' Report Says (arstechnica.com)

An anonymous reader quotes a report from Ars Technica: Comcast is the only choice for 30 million Americans when it comes to broadband speeds of at least 25Mbps downstream and 3Mbps upstream, the report says. Charter Communications is the only choice for 38 million Americans. Combined, Comcast and Charter offer service in the majority of the U.S., with almost no overlap. Yet many Americans are even worse off, living in areas where DSL is the best option. AT&T, Verizon, and other telcos still provide only sub-broadband speeds over copper wires throughout huge parts of their territories. The telcos have mostly avoided upgrading their copper networks to fiber -- except in areas where they face competition from cable companies. These details are in "Profiles of Monopoly: Big Cable and Telecom," a report by the Institute for Local Self-Reliance (ILSR). The full report should be available at this link today. "The broadband market is broken," the report's conclusion states. "Comcast and Charter maintain a monopoly over 68 million people. Some 48 million households (about 122 million people) subscribe to these cable companies, whereas the four largest telecom companies combined have far fewer subscribers -- only 31.6 million households (about 80.3 million people). The large telecom companies have largely abandoned rural America -- their DSL networks overwhelmingly do not support broadband speeds -- despite years of federal subsidies and many state grant programs."

33 of 154 comments (clear)

  1. Federal Subsidies likley for rural, not used by omfglearntoplay · · Score: 2

    Cheating bastards. They need their loopholes closed NOW.

  2. For once, free market fails by grasshoppa · · Score: 4, Interesting

    This is one of those areas where I advocate for more government involvement. Allow cities/counties to build out their own local infrastructure, and allow regional ISPs to then piggyback on it ( for a maintenance fee ) and provide services.

    Internet access ranks up there with utilities anymore, so let's start treating it as such.

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    1. Re:For once, free market fails by rickb928 · · Score: 4, Insightful

      I agree. If municipalities etc had the 'permission' to build ISPs as utilities, this would change the market immediately. Google Fiber was really just a threat that caused real changes in some markets. It just didn't turn out to be manageable for Google.

      Tesla, with it's direct sales model, is making a mess of many states' car sales laws. It is time for this idea, municipal networks, to make a mess of the ISP market.

      then we can watch as municipalities consider if they want to carry all content- even pr0n, dissenting political opinion, and such stuff that is distasteful to someone. It shouldn't be a problem, since cable cos carry all sort of stuff many would question, but it's possible...

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    2. Re:For once, free market fails by Strider- · · Score: 2

      I agree. If municipalities etc had the 'permission' to build ISPs as utilities, this would change the market immediately. Google Fiber was really just a threat that caused real changes in some markets. It just didn't turn out to be manageable for Google.

      A great example of this is the PUD fiber systems in Chelan and Douglas counties, in WA. The PUDs have rolled out a GPON network that services virtually every residential and commercial address in their respective counties. As a resident of the county, you then have the choice of some 6 ISPs, and a similar number of television providers. If you're a business you can also get peering from Zayo and/or Level 3. In the end, your bill winds up being $10/mo to the PUD, and then whatever deal you have with your service provider.

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    3. Re:For once, free market fails by WindBourne · · Score: 2

      My understanding is that Google invested $1B into SpaceX's Space Link so that they could own part of a GB space-based system. As such, they will have the ability to hook up anybody in America, if not the world, to the net for reasonable prices. Still, I would rather have fiber, than sat.

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  3. Broadband is Broken by Archangel+Michael · · Score: 2, Insightful

    Broadband is broken, we have known this for YEARS.

    The problem is that we have GOVERNMENT regulation preventing competition (Franchise Agreements) and until we figure out a way to get out of them, and allow for more competition over the last mile, we're going to be stuck with ever increasing government rules and regulations trying to fix the problem of government's own making.

    My solution, is fairly simple, yet radical. The Local Municipality owns and operates the LAST mile itself (like a road), then the problem will remain. There are ways to bring competition to the marketplace, allowing consumers to choose who their provider, rather than the one size fits all approach government tends to bring.

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    1. Re:Broadband is Broken by WindBourne · · Score: 2

      No, that is not a radical solution is what many small cities are now doing.
      It makes sense for fiber from a CO to the building to be a monopoly, but then have the CO allow multiple companies to compete to provide services. This minimizes the REAL monopoly.
      However, the GOP in many many states, have passed laws that prohibit just this. Hopefully, CONgress (yeah, right) will require that states roll those laws back.

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  4. Re:Free market in action by Archangel+Michael · · Score: 5, Informative

    What free market?

    The last mile cable monopoly is actually government regulated and sponsored monopoly called "Franchise Agreements". There is little or more likely, no "choice" for consumers.

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    Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
  5. Hey FCC time to call and ask for a refund by Proudrooster · · Score: 3

    I think taxpayers have plowed something like $4B into rural broadband, it is time for Ajit to call Comcast and Charter and ask for a refund. $2B each.

    Or, municipalities could just grow their own, oh wait, they can't, every time they try Comcast and Charter sue them.

  6. Re:The Neverending Story by postbigbang · · Score: 3, Informative

    Because people don't oust the legislators that are bribed at the state and federal levels with campaign contributions. The history of utilities has shifted dramatically since the breakup of the Bell Companies.

    First the telcos tried to get state authority ceded to federal jurisdiction, then found a way to get an FCC Chair to actually believe that they were exempt from Title II so that net neutrality was another fuzzy issue that could be propaganda-controlled to cede the FCC's authority to provide a truly neutral space. Game won. But not by you, or I.

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  7. despite years of ... by grep+-v+'.*'+* · · Score: 2

    despite years of federal subsidies and many state grant programs.

    But if you just give us some more money, we'll get Right On That. Oh, did we mention our last contribution to your election campaign?

    I was an AT&T customer 2 decades ago. I had ISDN at home (work paid, dial-up was just too slow) and they were rolling out Pronto, their higher-speed system in my area "in 6 months or so." After calling like every 6 months, I gave up after 5 years.

    I now (different house) have Comcast Business Internet, 30MBit. It works, no caps, I can call and get an actual tech in 30-60 seconds that can speak bits and DHCP. It's great, but I'm sure I'm paying for it.

    Before that I had AT&T DSL at 1.5Mbit with caps. It was funny, they charged me for going over my monthly limit which I did every month -- at a cheaper rate than my normal monthly bill. Instead of being a penalty for me, it was almost a bonus.

    --
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  8. Government in action by Solandri · · Score: 4, Insightful
    There is no free market. These are government-granted monopolies. The local governments select a single cable and single phone company to service their area, and prohibit other companies from offering services.

    This is actually a perfect example of government regulation run amok.
    • In the previous city I lived in, the city negotiated kickbacks from Verizon, who would pay them a certain amount each month for every home which subscribed to FIOS service. Basically a tax on its citizens, but collected by Verizon. In exchange, Verizon got a monopoly.
    • In the city I lived in before that, the city awarded the cable monopoly on the condition that the cable company install infrastructure to provide service to a certain percentage of homes in a low-income area. It was well-intended, but it screwed over the rest of us, consigning us to higher prices for worse service. A year before I moved, some council members with sense were elected and they voted to allow a second cable company to offer service. The day before the second cable company was set to provide service, the existing cable company gave free 50% internet speed boosts to all their plans, and cut $10/mo off the price across the board.
    1. Re:Government in action by Areyoukiddingme · · Score: 3, Informative

      There is no free market. These are government-granted monopolies. The local governments select a single cable and single phone company to service their area, and prohibit other companies from offering services.

      Not in my state.

      In Missouri, it is illegal, by state law, for any municipality, county, township, or other political subdivision to create a monopoly franchise agreement with any user of the public right of way. Missouri Revised Statues 67.1842.5.

      On the other hand, Missouri also outlawed municipal broadband. Telco lobbyists were perfectly willing to allow theoretical "competition" that didn't actually exist, but moved very quickly to eliminate the very real possibility of actual competition materializing.

    2. Re:Government in action by Anonymous Coward · · Score: 5, Insightful

      The combination of a monopoly and high barriers to entry, including the regulatory ones, generally result in expensive and poor quality service for consumers. Not all regulation is good regulation, as you correctly noted. Regulating a monopoly with a public service commission or equivalent entity is generally not the best way to impose regulations. Removal of all regulations generally isn't a good idea, either. Instead, it's probably best in those situations to have strong antitrust laws and enforcement to make the market as competitive as possible. It's also a good idea to lower the barriers to entry as much as possible, including removing unnecessary regulatory barriers. If the barriers to entry are low, it's much harder for a monopolist to abuse their position. When the barriers to entry are high, which they are for utilities, it's much easier to get monopolies that are harmful to consumers.

    3. Re: Government in action by terrycarlino · · Score: 2

      And government intrusion is the answer here also.

      Rural electrification only happened because the government subsidized it and because electricity is treated as a utility.

      The answer to the problem is not 'net neutrality' as it has been presented but real net neutrality. This would mean the government treating internet providers the way they treated the film industry, separating content providers from distributes.

      Initially film production companies were allowed to own theaters, which made it impossible for newcomers to enter the industry, because they had no way to show their films. So the government became involved and prohibited film production companies from owning movie theaters and also making exclusive contract with individual distribution companies. This is why we can see movies from different distributors in the same theaters.

      We need to the same thing in the U.S. Make cable companies utilities and prevent them from owning content creation companies or dealing in exclusive contracts. My ISP pays the cable owner for access. All ISPs pay the same price. Cable companies are regulated like other monopolies by a local board of mixed appointed and elected commissioners. The Federal government subsidizes both rural and urban fiber installation so everyone gets access. It's paid for by fees paid by the cable companies.

      That's how you fix it. It will never happen. Comcast and Charter will prevent it through their tamed politicians and judges.

  9. Well by DaMattster · · Score: 3, Insightful

    This is not surprising considering these guys lobby the government to consider broadband deployments acceptable at 50% of a large swath of an area. Really, the entire system is broken, not just the telecom industry but the way we do business altogether in America.

  10. Re: The folks in the rural areas chose to live the by Anonymous Coward · · Score: 2

    I live 20 miles from the apple headquarters in silicon valley and can not get broadband to my house. I would bet that the majority of people who cant get broadband live less then 20 miles from the nearest available broadband but for one reason or another (topography) can not. Telcos could fix these blind spots but wonâ(TM)t unless forced.

  11. Re:Free market in action by rickb928 · · Score: 4, Insightful

    This is the root of the 'problem' - local governments negotiate exclusive agreements for various physical plants; cable cos get pole space which they usually actually have to rent from some entity, be it the ILEC, power utility, or the government. Telcos (ILECs usually, though CLECs are not different in this) either owned the pole space and so have the physical plant via incumbency and so offer DSL, or rented from the 'owner' and have virtually perpetual agreements, given that POTS was once critical, and now telephone is just a must-carry issue...

    If the local government won't permit competitive cable TV-style franchises, this will not change soon. Wireless solutions are inadequate, even 5G will not really work in urban areas, though 600MHz could revolutionize rural delivery. Ethernet/MPLS-type delivery would work, but pole rentals are the problem, and that is the equivalent of competitive Cable TV-style delivery, with the competitive issue still in play.

    New York seems to actually intend to kick out Charter Spectrum, for failing to deliver. This is actually NY invalidating the TWC/Bright House mergers, essentially making Charter unwind these and go away. No good can come of this, but perhaps it goes to appeal, and then NY says the era of exclusive agreements is over, and competitors come in to fight for share.

    I truly doubt this is fixable in my lifetime. Geography and population cause problems in the US that just don't exist in Europe and Asia, where density solves the cost equation so much easily. Britain has a very different governmental structure, good and bad, and other nations for better or worse are just not the US. Several wireless technologies were promised, none delivered. But we hope and hope. And pay and pay.

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  12. Re:Free market in action by TheReaperD · · Score: 3, Insightful

    Satellite is not a viable replacement for many high-speed internet needs. You can't use it for any sizeable Netflix/Hulu usage due to bandwidth limits and online gaming... forget it.

    --
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  13. Re:Free market in action by Xenx · · Score: 2

    While you can live with that, not everyone can. Gaming is a more prominent usage that needs lower ping times. I'm sure VOIP and VPN would be happier with lower pings. 20-30ms slower may not cause enough of a delay itself, but that also depends on the baseline

    On top of that, the speeds aren't really any better than DSL. They're also usually either much more expensive, or heavily datacapped.

  14. Re:Free market in action by BronsCon · · Score: 4, Insightful

    It's not a monopoly. has been illegal to do this for years.

    It's been illegal for properties to do this. That is, apartments, condos, and HOAs. City and county governments on the other hand...

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  15. Unfair to say they've abandoned rural America by rsilvergun · · Score: 3, Insightful

    should any of those rural counties wish to create their own broadband services Comcast will be happy to send in lawyers to point out that there are state laws explicitly prohibiting municipal broadband services in there area. I mean, "abandoned" implies they'd be left alone...

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  16. Re:These problems are *caused* by the government by Anonymous Coward · · Score: 2, Insightful

    The problem is they grant this monopoly in exchange for the ISP promising to give broadband to rural communities. The ISPs promise, they get their monopoly in the lucrative cities, then drag their heels and do as little as possible to support the rural parts of the state. The state doesn't take them to task for this, and believes their promises of 'some day soon'. Or perhaps they don't believe the ISP, but believe they have no way to break the monopoly.

  17. Incentive? by avandesande · · Score: 2

    A federal 'Your Service Sucks Tax"

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  18. Re:Free market in action by Snotnose · · Score: 2

    Satellite is not a viable replacement for many high-speed internet needs.

    A) Gaming, or anything where lag is an issue.
    B) Rain. I was on vacation one night in our hotel (in the middle of nowhere) got caught in a rainstorm. Their satellite TV and internet went straight to hell.

  19. Re:Free market in action by aaarrrgggh · · Score: 3, Interesting

    Fiber has become cheap enough that overhead/aerial service can be competitive pretty easily on a local scale with an average distance between passed homes of ~300' and 30% penetration, as long as the utility owning the poles will be cooperative. A 1-mile aerial "spur" is competitive with an $800 installation fee, using existing poles.

    About the only people that cannot be competitively served are those that can't pool 100 customers in a 10-mile radius.

    When there aren't utility poles that can be used, the density requirement generally doubles, and if you need to go underground (in a rural area), the cost doubles again.

    And, wireless has gotten to the point that offering competitive "broadband" speeds works well if you have the terrain to support it.

  20. Re:These problems are *caused* by the government by grasshoppa · · Score: 2

    Regardless, allowing municipalities to create their own infrastructure would encourage competition and render the "Net Neutrality" debate largely moot; there would be more ISPs to choose from and cities could rule that their infrastructure is only usable by those who follow NN ideals. ...assuming, of course, the idea would be to merely provide the infrastructure and not the internet connectivity, reserving that for companies to come in and provide.

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  21. Where Are The US Lead in Mobile BB Shills? by careysub · · Score: 2

    In the recent past, whenever a story would come up here about how poor the broadband service is in America, there would be posters here proclaiming "Fiber? Feh! Luddites stuck in the 20th Century! America is far ahead in wireless broadband which totally superior in every way!". But thus far (with 70 posts) there is not one of these wireless corporate shills around.

    Perhaps it is because TFA is not pointing the superior service and pricing in many other countries. That is what often seemed to trigger the trollish claims of US wireless being "more advanced" and superior to fiber.

    --
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  22. Re:Free market in action by youngone · · Score: 5, Insightful
    3 ISP's? Really?
    New York is one of the most densely populated cities in the world, with a population of ~ 8.6 million and that's the best you can do?
    That's a totally broken system, and the fact you think a choice of 3 in New York is good is a bit odd.
    As far as making their investment back, TFA explains

    despite years of federal subsidies and many state grant programs.

    They're being paid to supply rural Internet, and they still won't do it.

  23. Re:Free market in action by WindBourne · · Score: 2

    that is not true. If it was truly gov. regulated, there would be net neutrality. In addition, any company would be able to offer services over the lines. They can not. This is about oligarchies and how detrimental they are.

    We need to remove the monopolies along with allowing ANY local gov to run broadband, but then farm out services.

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  24. Re:Free market in action by WindBourne · · Score: 2

    exactly right.
    This is why we need to allow real competition to take route. That means that local gov should also be able to compete .

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  25. Re: Free market in action by Anonymous Coward · · Score: 2, Insightful

    ...government regulated by telco captured agencies, AKA regulatory capture. The telcos love and lobby for regulations which prevent competition. And that's free market capitalism in action.

  26. Re:The folks in the rural areas chose to live ther by erp_consultant · · Score: 2

    "If they want better internet they should move to where it exists." - And contribute to further pollution, traffic and overcrowding of large cities? I don't see how that helps at all. Besides, this is classic blaming the victim reasoning. The problem is not that I chose to live in a rural area. The problem is that the broadband monopolies did not live up to their end of the bargain.

    I'll give you an example. Where I live every lot is zoned at one acre minimum. Less than 5 miles away some developer is building a subdivision with thousands of houses shoehorned one beside the other. I choose not to live in an HOA managed neighborhood where the next house is 10 feet from my lot line. The HOA is getting high speed broadband while the acre dwellers are left to fend for ourselves. Luckily, I have a fixed wireless provider that provides about 25MB/sec and that's good enough for Netflix. But I can't get Gigabit speed because Cox Communications won't expand the service to the "rural" area - 5 miles away.

    As others have pointed out, the TelCos have been granted this virtual Oligopoly in part because they agreed to service rural areas. They have not held up to their end of the bargain and our governments appear to do nothing about it. Yet another example of a problem caused expressly by our elected officials.