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Number of Mobile Calls Drops For the First Time (bbc.com)

The number of voice calls made on mobile phones in the UK fell for the first time ever in 2017 -- despite the fact we seem hooked on our devices. From a report: That is according to the latest report from telecoms regulator Ofcom, which charts what it describes as a decade of digital dependence. A total of 78% of all adults now own a smartphone. On average, people check them once every 12 minutes during their waking hours, the study claims. Two in five adults look at their phone within five minutes of waking, while a third check their phones just before falling asleep, according to the report. A high percentage (71%) say they never turn off their phones and 78% say they could not live without it.

40 comments

  1. Need a better word than "smartphone" by sjbe · · Score: 3, Informative

    The number of voice calls made on mobile phones in the UK fell for the first time ever in 2017 -- despite the fact we seem hooked on our devices.

    Why should this be surprising? Smartphones are really not primarily phones and they facilitate a wide variety of forms of communication. Smartphones really should be called something else because they really are handheld computers that just happen to be able to make calls as one of their added features. If you are anything like me the phone capability accounts for 1-2% of the actual use of the device.

    1. Re: Need a better word than "smartphone" by Anonymous Coward · · Score: 0

      If you are anything like me, you're considering burning all these smertfobes in the trash heap of history, purging the blight on society they represent.

      Not only can I live without a smertfobe, you can too.

    2. Re:Need a better word than "smartphone" by Zorro · · Score: 1

      Crackberries then.

    3. Re:Need a better word than "smartphone" by XXongo · · Score: 1

      The number of voice calls made on mobile phones in the UK fell for the first time ever in 2017 -- despite the fact we seem hooked on our devices.

      Why should this be surprising?

      Not surprising at all. Right now, I get about three spam robocalls for every one (voice) phone call that is actually for me.

      Most of the people I know don't answer their phone any more. They use their smartphones for data, not voice.

    4. Re:Need a better word than "smartphone" by Tough+Love · · Score: 1

      You can say "handset" if you like. For most people, if it is connected to the telco network then it is a phone, whether you make calls on it or not.

      --
      When all you have is a hammer, every problem starts to look like a thumb.
  2. Not many people under 30 by bobstreo · · Score: 1

    actually calls anyone for the most part.

    It's all about texting.

    1. Re:Not many people under 30 by cascadingstylesheet · · Score: 1

      actually calls anyone for the most part.

      It's all about texting.

      Or sending photos and videos to each other.

    2. Re:Not many people under 30 by Anonymous Coward · · Score: 0

      That's why they're so socially inept.

    3. Re:Not many people under 30 by Anonymous Coward · · Score: 0

      That's why they all have autism and gluten allergies

  3. How Magical by Anonymous Coward · · Score: 1

    Robocall hellholes get raided and shutdown, and now the total number of calls drops? I wonder what kind of sorcery this is.

    1. Re:How Magical by XXongo · · Score: 1

      Robocall hellholes get raided and shutdown.

      I wish.

  4. Wait... by 110010001000 · · Score: 1

    Wait...my phone can CALL people? I never knew it had that function.

    1. Re:Wait... by Anonymous Coward · · Score: 0

      Yeah gramps, I bet you still have a rotary dialing phone, and shout "Operator ..... operator ....." whenever you pick up the receiver.

    2. Re: Wait... by Anonymous Coward · · Score: 0

      Well, you certainly would not learn that from the advertising or packaging of the average "smart phone." It is all about selfie cameras, screen resolution, music players and being one of the cool kids.

  5. Hello? I hope all is well I am Microsoft. by Anonymous Coward · · Score: 1

    You have wirus, can I to connecting you to Microsoft Java Specialist?

  6. Voice communication is seen as rude by Anonymous Coward · · Score: 1

    It's a matter of digital etiquette, I guess.

    1. Re:Voice communication is seen as rude by Anonymous Coward · · Score: 0

      GSM phone calls are digital, CD Audio are digital, MP3/AAC/Opus/FLAC files are digital, OTA TV is digital, offline game consoles are digital, PC computers running firefox and/or linux are digital. SMS are digital as well and don't require a Whatscrap account. So fuck the digital excuse.

    2. Re:Voice communication is seen as rude by Anonymous Coward · · Score: 1

      We have an intern here, 19y or so. She does not want to talk on the phone except with immediate family. Mind you, constantly checking the smartphone and typing stuff on it, but calling is queer and more for emergency situations. Answering the landline (without knowing who is calling) or calling strangers for business purposes is freaking her out. According to her, it's not universal in her age group but not rare either.

    3. Re:Voice communication is seen as rude by sexconker · · Score: 1

      Talking to someone using your voice? That's a micro aggression.

  7. Entirely spam calls by sinij · · Score: 3, Insightful

    I think 95% or more of calls to my cell are spam. Why would I answer the phone with such odds?

    1. Re:Entirely spam calls by Teun · · Score: 1

      You live in a country with too much 'freedom'.

      --
      "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
    2. Re:Entirely spam calls by mjwx · · Score: 1

      I think 95% or more of calls to my cell are spam. Why would I answer the phone with such odds?

      This. Most of my calls are "Hi, this is someone you briefly had an email exchange with 18 months ago, we want to see if we can use you to drum up more business". Usually a recruiter.

      Companies I like receiving offers from know that they don't have to cold call.

      Add to this the cacophony of non carrier based communications options, I don't think we have fewer people calling each other, we've got fewer people using their minutes to call each other. I recently switched from a main UK provider (E.G. Vodafone, EE, O2) to an MNVO (Plusnet) and chose a cheap plan that reduced my call minutes and SMS in exchange for lots of data (OK, 1.5 GB but I'm only paying £6 a month with no contract). This was a no brainier for me as I hardly call anyone so 100 minutes per month is profligate.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
  8. Data contract by Teun · · Score: 2

    I've got a cheap data contract and use Signal.

    --
    "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
    1. Re:Data contract by Anonymous Coward · · Score: 0

      I've got a voice/SMS contract which is 5x/10x cheaper than data and I only use straight GSM and FM radio, with contacts stored on the SIM card.

  9. Re:True, Donald Trump has a dumbass phone by Anonymous Coward · · Score: 0

    Awesome! They will get to share a Nobel prize so it doesn't hurt to be nice to each other.
    This happens because Kim Jong Un is a champion of world peace and has accomplished a lot after only six and a half years into his fifty or sixty years reign.

    He put scientists at the top of the social ladder and has directed a country that can accomplish miracles with just $1000 per capita or a bit more, hence he can solve global warming and water management and sanitation and world hunger as long as being a beacon and example over how to end long running, deadly conflicts.
    Did you know that Eritrea and Ethiopia have begun to have high level meetings and mend their old woes?
    This is all but the beginning of a new world, where outdated views such as those held by the US deep state will be laughed at, pitied and ignored.

  10. Calls through messaging apps way up ... by Anonymous Coward · · Score: 1

    In other news, free calls made through Facetime, Whatsapp, Line etc have greatly increased in the last year.

    Voice calls are as high as ever, it's just that some people aren't paying their mobile networks for them any more.

  11. Due to spam calls my ringer is permanently off by Hadlock · · Score: 2

    The number of legit voice calls I get is almost zero. The only reason I have a phone number at this point is to call my bank, and some types of SMS 2FA that don't support google authenticator or yubi keys yet.
     
    Also for WhatsApp. You need to have a phone number to use WhatsApp. This is probably my most important use, as I use WhatsApp for all my voice/video calls these days. Number of voice calls I make and/or receive in a month can be counted on one hand.

    --
    moox. for a new generation.
    1. Re:Due to spam calls my ringer is permanently off by Anonymous Coward · · Score: 1

      Maybe those spam calls are due to giving out your phone number for 2FA and Whatsapp (which then benefits from using it because of all the spam calls they get because they sold your phone number for 10 cents)

    2. Re:Due to spam calls my ringer is permanently off by XXongo · · Score: 2
      I don't use WhatsAp, and I use other means for 2FA.

      And I still get several spam calls per day.

    3. Re:Due to spam calls my ringer is permanently off by Anonymous Coward · · Score: 0

      *all the spam calls you get

      I might just be lucky with spam calls in my country though. All cell phone numbers begin in 06 or 07 and then you just know that a call originates from a cell number (or that you're calling one). My phone carrier autoblocks calls with hidden number. 09 is for VoIP kind of numbers (like the a phone attached to an ISP box/modem/router). When I had a fake landline digital phone number using the ISP box, I did get spam calls.

  12. Does VoIP count? by TheCastro1689 · · Score: 2

    Or FaceTime or whatever app they're using for calls and video chat that aren't technically phone calls?

  13. What's wrong with people? by devslash0 · · Score: 3, Interesting

    I hardly ever check my phone while at work. Not because I can't but because I don't feel the temptation to do so. I opted out of social media a few years ago so I only use my phone when I need to, for important stuff. I've just put logcat to work and discovered that I checked (woke up) my phone only 5 times today.

    1. In the morning (silencing the alarm clock)
    2. At 8:50am (fetching 2FA codes for the day)
    3. At 12:52pm (news while chewing on my sandwich)
    4. At 6:32pm (at the gym, logging my progress)
    5. At 7:51pm (stopwatch while cooking)

    I also get no nuisance calls. I only give my number to friends and use a burner phone for everything else.

    1. Re:What's wrong with people? by 4wdloop · · Score: 1

      So you are an outlier who asks what wrong with majority? They are...normal humans?

      Not that the majority is better off or in the right doing what they do, urban lemmings and all...just they seem to be the norm.

      --
      4wdloop
    2. Re:What's wrong with people? by Anonymous Coward · · Score: 0

      What's weird is how you can afford a smartphone but can only afford a sandwich. I know, we're not in 1997 when only James Bond had a smartphone but I find it funny still.

  14. I can't remember the last time I made a phone call by Anonymous Coward · · Score: 0

    Making phone calls isn't necessary, if you need to catch up with friends ect theres whatsapp, facetime skype god knows what else. These apps are free, I'm glad people are making less phone calls, it means people are stopping using overpriced calls to contact people and instead are using their common sense.

  15. Not me by p51d007 · · Score: 1

    I've had various smartphones since 2010, and, mobile/cellular phones since the mid 90's. Even today, I use between 1500-2000 minutes per month, on the phone for business or personal.

  16. Re:I can't remember the last time I made a phone c by Anonymous Coward · · Score: 0

    These apps are foreign spyware. At least with calls I get to be spied on by a national carrier and some national spy agency, plus they're cheaper since you pay more for calls + gigabytes than for calls alone!

  17. Never turn them off.... by Anonymous Coward · · Score: 0

    " A high percentage (71%) say they never turn off their phones "

    I remember back in the day I never turned off my land line... well, maybe one time when someone kept calling at 3am so I unplugged it.