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Windows 10 Buggy Updates? Our Patching is Simple, Regular, and Consistent, Says Microsoft (zdnet.com)

Microsoft has declined to comment on an expert's many complaints about the quality of its recent patches and cadence of Windows 10 feature updates. Earlier, Susan Bradley, a Microsoft MVP who for the past 18 years has volunteered her time helping Windows users, took a survey of over 1,800 respondents regarding the Windows 10 Update experience. She then sent an open letter to Microsoft executives summarizing the results of this survey and providing thoroughly researched material regarding the poor update experience Windows 10 users have been experiencing. In return, Microsoft argued in a blog that it gives admins all the tools they need to test and provide feedback before it releases Patch Tuesday updates. From a report: Microsoft's John Wilcox, who helps promote why organizations should move to Windows 10's Windows-as-a-service model has, at the behest of Windows pros, offered an explanation of its monthly Windows 10 quality update servicing cadence and terminology.

As noted by ZDNet's Ed Bott recently, IT admins who'd spent years learning about Windows Update needed to "prepare to do some unlearning" due to the many changes introduced by Microsoft's shift to a Windows 10-as-a-service model. "With Windows 10, Microsoft has completely rewritten the Windows Update rulebook. For expert users and IT pros accustomed to having fine-grained control over the update process, these changes might seem wrenching and even draconian," he noted. [...]

Wilcox outlines that Microsoft's guiding principles to its monthly Windows service updates are built around being "simple and predictable", "agile", and "transparent." Wilcox doesn't directly address patching expert Bradley's major complaints about Microsoft's patches of late, but said Microsoft's predictability meant IT managers should be able to handle its "simple, regular and consistent patching cadence."

9 of 197 comments (clear)

  1. It is simple, until something breaks. by CptLoRes · · Score: 4, Insightful

    And then it is already to late.

  2. Simple, Regular and Consistent by JBMcB · · Score: 5, Insightful

    I notice "Reliable" is not in there. Please add that one in, too, Microsoft.

    --
    My Other Computer Is A Data General Nova III.
  3. So, basically... by GerryGilmore · · Score: 5, Insightful

    ...."all your IT belong to us."
    Seriously, that is just the type of new-speak jargon for "we don't care about you, only your sweet, sweet dollars now that we've gotten you locked in, heh, heh, heh...".

    ANYONE still using Windows 10 is getting exactly what they deserve.

  4. Take a line from the Unixes by guruevi · · Score: 4, Insightful

    Microsoft should separate out the operating system, the applications, libraries and the user data a lot more and then with proper security measures and filesystem snapshots the operating system could be a lot better, easier to manage and easier to rollback.

    If something goes wrong on Linux or BSD I do an apt-get or pkg install with a specific version. With a ZFS boot volume, I snapshot before and after any major updates, something goes wrong it literally takes seconds to repair. On Windows, you can't roll much of anything back without destroying the OS.

    --
    Custom electronics and digital signage for your business: www.evcircuits.com
  5. But dat lying doe by Anonymous Coward · · Score: 4, Interesting

    Microsoft is so full of shit that the Couric scale measuring it broke in half. Windows 10 with no updates can be quite "simple and predictable" but updates carry a massive risk of installation failure with irreparable OS damage compared to my experiences with Windows 7. I neuter the Windows 10 update system on all my Win10 machines because the updates are guaranteed to mess up the system at some point; it's not "if," it's "when." It also doesn't help that every feature update rearranges the control panels and loses control panel functionality, and when Microsoft says "send us feedback so we know" and feedback is sent, it is FUCKING IGNORED.

    They're fucking lying. Microsoft the company has no regard for the needs of the users. I'm sure several engineers there really do care, but they can't fix the problems caused by the weenies that think they're too smart and users need to be dragged kicking into their new paradigm. To hell with user interfaces that have slowly evolved over decades and proven to stand the test of time! To hell with the most fundamental usability concepts! To hell with everything that works! We're AGILE! But somehow also SIMPLE AND PREDICTABLE! Because that makes sense when Satya's ya boy!

    Fuck you, Microsoft. Give me back my fucking Default Programs where I can unilaterally assign one program to all possible defaults with one click, otherwise go fuck yourselves.

  6. Re:Right... by Dutch+Gun · · Score: 5, Interesting

    1803 (April 2018 patch) has been very problematic for me as well. BOTH my dev machines still can't update to that version, as it hangs or errs on installation. After failing to install multiple times over the course of several months, they both seem to have given up, leaving me at 1709. I'm sort of wondering how long 1709 will still get support. What happens if a Windows 10 machine gets "left behind" simply due to technical issues with patching? Answer: probably something I won't like.

    I've had more issues with patches in the last few years than I ever remember having in the previous decade or so. So, yeah, count me as being pretty unhappy about the lack of quality control in the patching process. Before a couple of years ago, that wouldn't have even made my top ten complaints.

    --
    Irony: Agile development has too much intertia to be abandoned now.
  7. Useless Machine by jetkust · · Score: 5, Funny

    In the future Windows will evolve into a Useless Machine. When you turn it on, it's only purpose will be to get an update and turn itself back off.

  8. They may think what they wrote is true, but, by flappinbooger · · Score: 5, Interesting

    It simply isn't.

    Windows 10 updates are out of control. They claim they intend to schedule them at proper or convenient times but they don't. The computer will just up and reboot at the most inconvenient time.

    They are NOT stable, they DO break, and files DO go missing. One computer I support did the 1803 update and all the files were gone. The profile was still there, the files were gone. I found them - they were IN THE TRASH.

    WHY? WHY MICROSOFT? Why did you see fit to upgrade this PC and throw away the user's files? Are you sending a message? Is it personal?

    You can say the solution is Linux. For many geeks and power users that is true.

    I have another solution, 4 simple letters.

    LTSB

    --
    Flappinbooger isn't my real name
  9. Certified systems by sphealey · · Score: 4, Interesting

    I'm curious how administrators managing certified/validated systems are handling this. Generally speaking the user of such systems is not supposed to install changes that they have not tested and do not control. If Microsoft is removing the ability for system administrators to understand or manage updates how are they maintaining certification status?