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Recruiters Are Still Complaining About No-Shows At Interviews (kyma.com)

An anonymous reader quotes CNN Money: Chandra Kill had scheduled face-to-face interviews with 21 candidates to fill some job openings at her employment screening firm. Only 11 showed up. "About half flaked out," said Kill.... "A year or two ago it wasn't like this." With the U.S. unemployment rate at its lowest in 18 years, and more job openings than there are people looking for work, candidates are bailing on scheduled interviews. In some cases, new hires are not showing up for their first day of work....

While there's nothing wrong with accepting another job offer, bailing on an employer without notice could have lasting effects. "The world is small," said Johnny Taylor, president and CEO of the Society for Human Resource Management.... He added that he's heard of a candidate being flown out for a job interview only to skip that part of the trip. "I expect that if I send you a plane ticket and block off two hours to meet with you, you will show up." As a result, he said some companies are having candidates agree to reimburse for travel costs if they take the trip but flake on the interview.

In an effort to curb the problem, recruiters have been changing their tactics and moving through the hiring process faster. If they have a qualified candidate that seems like a good fit, they work to get them in for an interview the next day.

Inc. magazine once blamed the problem of no-shows on the low unemployment rate and "the effects technology have had on the communication style of younger generations." But leave your own thoughts in the comments.

And have you ever been a no-show for a job interview?

27 of 477 comments (clear)

  1. Don't no-show by Spazmania · · Score: 5, Insightful

    I've never been a no-show period. If I won't make it somewhere I've promised to be, I contact the folks I was to meet with and let them know as soon as I know. Basic courtesy folks.

    I've been on the other end of this too. Seen candidates not show up and then submit an application to a different job 6 months later. Guess who doesn't get considered for the job?

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    1. Re:Don't no-show by Freischutz · · Score: 5, Informative

      I've never been a no-show period. If I won't make it somewhere I've promised to be, I contact the folks I was to meet with and let them know as soon as I know. Basic courtesy folks.

      I've been on the other end of this too. Seen candidates not show up and then submit an application to a different job 6 months later. Guess who doesn't get considered for the job?

      Well that has to work both ways. Quite a few HR people and recruiters have this arrogant tendency to consider themselves entitled to treat applicants like trash. I've applied for jobs with certain recruiting agencies and companies and never heard from them again. I've been sent (at my own expense) considerable distances to be interviewed by people who clearly hadn't even read my CV. A recruiter will do that to me exactly once. After that, guess whose job adverts are ignored and whose e-mails and messages go straight into the waste basket? Recruiters should just get used to the idea that if they reserve the right to ghost job applicants, give them the run-around or send them on bogus interviews, applicants are going to treat them the same way. Respect is a two way street.

    2. Re:Don't no-show by Jane+Q.+Public · · Score: 3, Interesting

      This is very clearly a case of a worker's market. HR and others have been used to it being an employer's market, for years.

      Time to step up to the new reality.

      Workers want their employers to comply, not the other way around. And they have the clout to make it happen.

      That's putting it a bit simplistically, but that's the gist of it.

      It is no longer an employer's market. And if they want to get ahead, they'd better start getting on the bandwagon.

      And most of established HR (from the last 10-15 years) should be sharply told to change their game, or they will be shown the door.

    3. Re: Don't no-show by that+this+is+not+und · · Score: 5, Insightful

      Headhunters just need to be eliminated from the process. My experience has been that third parties 'selling from the middle' will disrepresent the situation to both sides, the employee and the employer. They just need to go find a real job. (for themselves)

    4. Re:Don't no-show by Freischutz · · Score: 3, Interesting

      I've never been a no-show period. If I won't make it somewhere I've promised to be, I contact the folks I was to meet with and let them know as soon as I know. Basic courtesy folks.

      I've been on the other end of this too. Seen candidates not show up and then submit an application to a different job 6 months later. Guess who doesn't get considered for the job?

      Well that has to work both ways. Quite a few HR people and recruiters have this arrogant tendency to consider themselves entitled to treat applicants like trash. I've applied for jobs with certain recruiting agencies and companies and never heard from them again. I've been sent (at my own expense) considerable distances to be interviewed by people who clearly hadn't even read my CV. A recruiter will do that to me exactly once. After that, guess whose job adverts are ignored and whose e-mails and messages go straight into the waste basket? Recruiters should just get used to the idea that if they reserve the right to ghost job applicants, give them the run-around or send them on bogus interviews, applicants are going to treat them the same way. Respect is a two way street.

      You are right, respect is a two-way street. But in many cases this is a three way transaction between you, the employer and the recruiter. If a recruiter behaves badly, you might want to take this up with the potential employer, stating that due to past experiences you will not work with that recruiter/recruiting firm in the future and state the reason. This shows that you are still interested in that particular employer for future job openings, but that you want your application to be treated seriously, and that this recruiter/recruiting firm is doing a poor job of representing the employers business and interests.

      As you say, paying out of your own pocket to travel to a interview far away only to discover that a recruiter have no idea who you are despite them having your CV is extremely poor form. Those recruiters should be outed and lose any future assignments.

      That would be nice but there is usually no way to contact the perspective employer and this is by design. The only thing you can do most of the time is to add the recruiter and the agency he works for to your 'never deal with these a**holes again' list and create an e-mail rule that forwards any mails from their domain to the wast basket. I have never had problems finding work without the help of recruiters and I will never use their services if I can avoid it. This goes double for those agencies where you don't actually working for your employer. You end up working for the recruiting agency who hires you out as a contractor and takes a hefty commission out of your paycheck for the privilege while you get no benefits, worker protection does not apply to you and there are no paid vacations while the employer spends a year or two mulling over whether to offer you a permanent position. Another shitty trick that I have encountered is being sent to an interview (sometimes more that one with the same company) getting told they want to hire you only to get a phone call at the last minute informing you that it will come to nothing due to changes in company budgeting. By then you have turned down a bunch of other offers expecting to get this job. Companies feel entitled to do stuff like this and then they have the temerity to complain people are not showing up at interviews? Tough!!

    5. Re:Don't no-show by StormReaver · · Score: 5, Insightful

      This is very clearly a case of a worker's market.

      Which is very clearly a temporary abnormality. I've been at the same job for over 17 years. It pays decently, and is enough to support a family of four with mine as the only income, but I could make substantially more if I went somewhere else.

      I won't though.

      The current job market balance may be tilting in favor of employees at the moment, but that will inevitably change in the near future. And when it does, the, "last in, first out" rule will kick in. Secondly, I left my job once for higher pay, and I quickly regretted it. The bosses sucked, the technology sucked, and the people sucked, so I went back to my old job within a week. Most jobs suck, but mine strikes a great balance between responsibilities and job satisfaction that is very hard to find.

      Thirdly, I watched how my employer handled its people during the Great Recession. When major cuts had to be made, "things" were drastically cut to preserve jobs. Retirees were't replaced when they retired, and some employees who wanted to retire early were given early retirement with full benefits, but not a single person was laid off. I have a job where my employer actually does value its employees, and that's very hard to find.

    6. Re: Don't no-show by MachineShedFred · · Score: 3, Informative

      What you describe is the result of the "open" office plan. Everyone is right in the middle of everyone else's shit, and you can hear everything except your own thoughts.

      It's terrible. Even the call center I worked in at the beginning of my career had cubicle walls.

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    7. Re:Don't no-show by rnturn · · Score: 4, Insightful

      I've never skipped a scheduled interview. I have, on the other hand, had:

      • * companies tell me I'd be interviewing with certain people within the company only to find that they were not available--in one case, had been on travel for at least a week (the techies were aware of that; HR? It was news to them).
      • * had companies fail to call when they wanted a phone screen.
      • * had interviewers take other calls during phone screens.
      • * I've had interviewers carry on conversations with whoever happened to wander into their office during a phone screen.
      • * had interviewers put their phones on mute during phone screens, ask a simple question requiring a brief answer and then forget they were muted.

      No problem for any of these dolts... they weren't the ones who took a half or full day of vacation time for an interview. Now they know how it feels to be treated like dirt during the hiring process. I'd have trouble crying even a thimble-full of tears for them.

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  2. My peers by darkain · · Score: 5, Informative

    From what I've seen from my peers, they submit applications to 20+ jobs at once. Two or three will get back to them and schedule an interview (sometimes without even asking if the day/time works). The person applying then weighs which jobs seem like the absolute best fit for them from the offers, and go for that, ignoring the others. That's just basically how things are nowadays.

    1. Re:My peers by Anonymous Coward · · Score: 5, Insightful

      If you get scheduled for a day/time that you cannot make, you ask for a reschedule. If they deny a reschedule, tough luck for them. If you can't, you can't and an potential employer that don't understand that is not an employer you would want to work for. But then that employer should at least get a "sorry to have to say no thanks, I really cannot make that specific time for an interview, but thanks for considering me for the position".

      Ignoring an interview, or even worse, ignoring an interview you explicitly agreed to (and they possibly even paid tickets for you come to) is just showing how little you care. I hope you get blacklisted from any future work within that enterprise.

      And "just basically how things work nowadays" should not be an excuse for being a poor interviewee. If it is it will reflect show shitty employees these people will be. If you give your word, I trust you. If you break your trust, you are useless to me, whether you are my employee, co-worker or boss. And you will see that in order to be successful in your career, you need to be able to trust other people around you. When you can't, GTFO as quickly as possible. That is a litmus test that shows you a toxic environment.

    2. Re: My peers by MachineShedFred · · Score: 3, Interesting

      And how many of those companies will be companies in 9-12 months?

      Some of us want to have a career, not a list of failed startups we spent a few months at.

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  3. I still remember how it was by johannesg · · Score: 5, Interesting

    When you sent in a resume and didn't even receive a reply telling you that you weren't selected. If you hear nothing, we weren't interested. Must be painful to find the shoe's on the other foot now...

    1. Re:I still remember how it was by johannesg · · Score: 4, Insightful

      What, do you think the company cannot afford to anger the share holders by spending all of thirty seconds to mailmerge an email stating "thanks for your interest, but we are currently not interested in offering you a position"?

      Companies have set the standard for communication between potential employers and employees. Now it turns out they don't like their own standard.

  4. Turnabout is fair play by asackett · · Score: 5, Insightful

    It's just been routine in the last decade or so, as I understand it, for employers to say things like "If you don't hear from us you didn't get the job." Or for recruiters to post jobs that aren't available, or to interview folks just so they could say that they did so before promoting internally.

    Folks learn the rules of the game by playing it.

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    1. Re:Turnabout is fair play by asackett · · Score: 4, Insightful

      Or are you advocating for recruiters to break the law?

      Yes, in cases such as you cited, I am. The recruiter or employer should have balls enough to say something like "The very best you're going to get out of this process is a rejection letter, so now that you are fully informed you can make your own decision." Anything less is pure chickenshit.

      We should treat these transactions with respect when we are not being respected by our opposites? Fuck that.

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  5. Shoe on the other foot by The+Evil+Atheist · · Score: 4, Insightful

    I think it's high time people start talking about their experience with recruiters and how useless they can be.

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    1. Re:Shoe on the other foot by Freischutz · · Score: 4, Interesting

      I think it's high time people start talking about their experience with recruiters and how useless they can be.

      I'd have to second that. The vast majority of recruiters is utterly, utterly, utterly useless. All most of them seem to do is shovel anybody who even remotely fits the description they get from the client into an interview. Half the time they even call the HR person at the company and get their approval before sending you on an interview for a job you are only theoretically qualified for but realistically are certain not to get. Something like an experienced .NET GUI programmer guy being sent on an interview for an position requiring an experienced C++ system programmer with lots of low level network programming knowledge, or vice versa. Those are totally different areas of expertise, programmers are not an entirely fungible type of employee, you can't just replace a C programmer with a Java web developer even though they both have a BSc in Comp. Sci. and are experienced each in their own field. So I'd add that a large proportion of HR people are also utterly, utterly, utterly useless

    2. Re:Shoe on the other foot by h33t+l4x0r · · Score: 4, Insightful

      you can't just replace a C programmer with a Java web developer even though they both have a BSc in Comp. Sci. and are experienced each in their own field.

      Sure you can. As long as you can copy/paste large chunks of code from Stackoverflow you're qualified for both.

    3. Re:Shoe on the other foot by Anonymous Coward · · Score: 3, Interesting

      I had an offshore recruiter "hire" an acquaintance away from a job. Then told him on the first day of the supposed new job that there wasn't a job, and his previous boss just wanted him out and paid them to get him to quit, so the boss wouldn't have to pay unemployment insurance. Since the recruiters were out of the US, nothing could be done legally.

  6. Unconvinced by Koby77 · · Score: 4, Insightful

    I'm skeptical that there are truly more job openings than there are job applicants. As an example, I can magically create an infinite amount of job openings by declaring: I want to open a medical clinic next week. I need 5 doctors and 15 nurses, nursing salaries will be $7.50 per hour, doctors shall make $8.00 per hour. Wait.... I'm not getting any applicants!! Next, I can create 10 more jobs by saying that I shall need a total of 7 doctors and 23 nurses.

    The real test of a worker shortage is to ask, "What jobs are paying significantly more?" Simple laws of supply and demand tell us that if there really is a shortage, then we should be seeing salaries jump. Something tells me that these recruiters are desperately attempting to recruit at the same (relatively) low pay as they always have.

    1. Re:Unconvinced by Frobnicator · · Score: 5, Informative

      If you follow news sites, economists agree with you. There is not yet a real general labor shortage.

      Just like so many other recent labor shortages, and just like the H1B visa debacles, the shortage is in people wanting to work for the rates offered. Companies can create hundreds of job postings for less than people are willing to work, but that doesn't mean the company has a true shortage. It does mean that if the companies keep scraping the bottom of the employment barrel they're finding fewer people willing to take those jobs. Last year the consumer price index (inflation) went up almost 3%, and for the first time since about 1969 have wages increased slightly faster than inflation for multiple years in a row.

      Businesses have enjoyed the benefits of wage stagnation for too many decades. The last time purchasing power consistently went up across the nation ran from the end of the Great Depression in the 1930s all the way through the 1960s. The ratio hit a peak in about 1969, stabilized a little lower through the decade, fell sharply at the end of the 1970s, and the ratio has been flat ever since. For a half century the relative purchasing power for nearly everybody has been stagnant. Wages have gone up, but generally on par or less than inflation. Occasionally an industry will have a shortage and wages will trend upward, but it hasn't been broad.

      As the better workplaces have known for ages, raise the salary offers and you'll have no shortage of willing workers. Even at the low end, locally we've got stores with great reputations, they visibly post wages they pay, and they've got no shortage of workers. One great chain of gas stations posts that all cashiers start at $12/hr (regionally other places have ads for $8 or so). A fast food restaurant has similar $12 or $12.50 rates with no experience. When I looked in to them they all said they've got strict rules including drug testing and background checks, and no visible tattoos, but workers get a >50% pay increase over what they get elsewhere and the company gets a much better wage slave.

      If we see true labor shortages then wages will increase more broadly. This might be happening, and since we're seeing wages outpace inflation (by a fraction of a percent) for multiple years now there is some hope for those who otherwise work in low-skill jobs.

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  7. Do they realize I get 7 offers in a day? by eggstasy · · Score: 3, Informative

    Back when I was last unemployed, I had severe issues managing my time to fit in interviews with everyone. I would sometimes get 3 in a day, and you know, there's traffic, or people are stuck in another interview which is taking a lot longer than expected and can't simply text or call the next recruiter in the middle of an interview where they're being bothered with college-level exercises after a 15 year career.
    Recruiters are often like mosquitoes, they seem to have interview targets where they have to interview X number of people for each position, or per month, or whatever. They are a waste of my time. They are sales people, after all, who have to pursue leads aggressively in order to triumph. Their career, as with any sales person, consists of bothering people. I will often get a 6-month cycle of the same recruiter asking me for an updated resume and if I want to come in for an interview for yet another generic developer position offering the same pay. They don't even bother reading my resume and offer me bullshit unrelated to my career. No, sorry, I will not suddenly change my mind and find another job, I have a wife and two kids to feed thank you very much. Oh, and they will often lie about the details of a position making it seem more interesting than it actually is. I was once offered a leadership position and the actual work was more of a junior level thing where you just pick up tasks and have no input or anyone to mentor and supervise. I have managed 30 people in the past thank you very much, I would like to get out of coding, not be stuck in your fucking code sweatshop consulting agency where people are so densely packed they can smell each other's farts, forced to type until they get RSI.

  8. Mismatch in Expectations by rhadc · · Score: 4, Insightful

    In many of the comments, I'm seeing folks equating not showing up for a mutually agreed interview as being a misdeed equivalent to not returning a response to an application. This just isn't the case. Once an agreement has been made, it should either be honored or the party that cannot meet its commitment should handle the commitment with due car; if you can't make it, you should inform the other and provide as much notice as possible.

    In the game of employee-employer matchmaking, we should dispassionately understand a few things.
    1 - Both sides show their values throughout the process, and choices made will be remembered.
    2 - Many listings are semi-genuine - On the employer side, many job listings must go up, even if there are likely employees in mind for the position, due to legal and regulatory requirements. In these cases, employers often do consider applications that come in, but the candidates face an uphill battle.
    3 - Many applications aren't genuine - they are filled out because the applicant is required to show evidence of having attempted to gain employment as a condition of receiving unemployment benefits.

    The Non-Obligation to Return Initial Communication
    4. A response to an initial direct communication is a courtesy, not an obligation.
    5. If an employer tells you, "if you don't hear back, you didn't get the job" after a meaningful interview, they are doing you a favor. They mean "keep looking." If the employer follows this message with an offer or request for interviews, they are doing so from a less advantageous conversational position than if they had been more cordial.
    6. Without automation, the cost of responding to each application is quite high. Many employers don't have this. Employees should understand this.
      In a strong economy, a listing may receive three, ten, or twenty weak applicants to respond to. In a strong economy, it may be hundreds.

    After Meaningful Communication - The duty of courtesy grows with the relationship.
    7. If the employer and employee trade significant conversation, and send signals that plan to continue to pursue the other, it signals to the other that they may want to decline other opportunities or change how they allocate their time. This is where each party should consider the costs the other party may bear. At this point, either party should expect a signal to the other if the relationship is off.
    8. Formal commitments, like a mutually agreed, scheduled interviews, should be kept if at all possible. Either side should take commitment failure at this stage to be indicative of the quality of the relationship if formally entered.
    9. When an employer takes too long to return a response after formalities, it is sometimes less the result of values at the company, and more the result of an overly complicated consensus culture or dysfunction at that firm. Take it with an eye roll, not as a grievance.
    10. Either party may provide *more* courtesy than what is described above. That reflects a higher standard in that person or organization, and the employee should recognize and appreciate it.

    - Regardless of the economy, healthy relationships require continued commitment and care. Though it seems to be getting rarer, we should play our part with the expectation of achieving that aim. Otherwise, in our disillusionment, we may leave potentially great relationships on the table due to our own bad behavior.

  9. Re:This is GOOD! by aix+tom · · Score: 5, Insightful

    The interesting part is, that our company still has no problem finding new people. We put our finger in the air, and get enough people that we then can qualify in 6-12 month on-the-job training.

    Companies just need to forget the fairy tale that a recruiter can get them a 100% qualified person. They need to create those people themselves, if they want them.

  10. Jobs by ledow · · Score: 4, Insightful

    Okay, pulling from experience, let me lead you through a scenario which I think is perfectly viable, somewhat understandable, and yet shows how silly this is:

    - A person applying for jobs will easily apply for a dozen or so a day. Especially if they are sought-after, determined to find a new job, and diligent. Nobody "just applies for the one job".
    - That could be happening *while* they are still at a former employer (it's a silly thing to do to know you don't like working somewhere and wait until you leave to start job-hunting). Hell, I do this while I'm perfectly happy with my job as it's the best way to ensure I'm being paid market rates.
    - Such a person, if they are any good and choosing their jobs carefully, will get replies of interest from most of those.
    - That person could then maybe have half a dozen or more interviews with employers from that one day of job-hunting alone.
    - Even if the markets are bad, that person could easily get a dozen interviews a month.
    - Each of those interviewers expects to set a time and the candidate to just turn up, unquestioningly. I've had interviewers who were completely inflexible ("Oh, no, sorry, we're doing all the interviews tomorrow. The job will be gone by then"). Not only is this ridiculous if you want the best candidate, it's totally unrealistic and prescient of the attitude they'll have towards project deadlines and days-off.
    - If the candidate is any good, they'll likely choose a job from the handful of offers they receive. They probably *won't* wait until the end of the month when you could fit them in, unless the job is something amazing and you go out of your way to convince them (i.e. expensive).
    - That means that likely, most of the interviews they get will be unnecessary, and it's rude to waste people's time so they'll cancel. However, while I 100% agree that they shouldn't just no-show, that's very unprofessional, the everyday jobs? Yeah, nobody young/inexperienced/cheap is going to ring around to cancel in time.

    It just tells me that the whole hiring process is just wrong. The interviewer is looking for a shortlist of "who can do Tuesday", then wanting to choose from that list and they turn up for work on the Wednesday. The interviewee is trying to fit a lot of people around a busy schedule, pick the best job, handle offers, negotiate, etc. when they may not have the money to traipse across town, and then has to reject everyone else.

    There's no distinguishing between "has a job with a notice period and will need a long, drawn-out application process" and "desperately needs something tomorrow and can work whenever you want". Employer want the former person, but the latter availability.

    I've always said that, to me, the best interview process is none at all. As in, no formal round-the-table meet with people who'll never even remember the guy's name in ten years of him working there, let alone care about whether he can do it.

    Just invite people, at their convenience, to come work on the job they need for a day. Pay them if you have to. Give them the job they will need to do, show them where they will do it, treat them as an employee for the day, and gauge their performance. No pressure of timescales. No stupid arrangements. No huge commitments. And a meeting-of-minds as regards whether they want/can do the job or not.

    Likely you "haven't got a guy" who does that when you're interviewing, so you can get some work out of them and see how well they could handle it, and do that with candidates until such time as you fill the position permanently.

    But I think there's a hidden expectation that the candidate should be "grateful" and "totally committed" to some company they've literally never set foot inside. That they'll turn up when you demand, that they'll drop everything to come work for you, that they'll dedicate their life to you before they even work for you. Trust me... if they do that, they're probably so desperate that you might want to question why.

    That drives the good ca

  11. Sauce for the goose... by hyades1 · · Score: 4, Interesting

    Isn't it cute how employers expect the whole "gig economy" thing to work JUST for them? We've all heard stories, or actually lived through them: You turn up for work on Monday morning and get told your services aren't needed til after Labour Day. See ya then. Or yes, you can attend your mom's funeral. Just don't expect to get paid for the time off.

    So if a better gig comes along and you don't need to go to an interview...oh, well. If you're feeling polite maybe you call. But especially if the company has made you jump through hoops to get the interview, why give them one more minute of your life if it turns out you don't need them?

    I have to admit, though, I loved this story for mostly one reason: it appears that there actually is a real human being named Johnny Taylor who bears the title "President and CEO of the Society for Human Resource Management." I couldn't help but imagine a Monty Python sketch starting with those words inscribed on a door in an endless row of offices in a cookie cutter high rise in Anywhere USA.

    And this guy Johnny, whose job title is almost as long as my johnson, claims there could be consequences for ditching a job interview because "the world is small". Yes, Johnny, the world is small. And because the world is small, I can ditch three or four interviews with you, and you'll come crawling back to invite me for another one. Because if I'm good, companies will want me, and delivering me into their tender embrace will make it look like you're actually worth whatever they're paying you to recruit guys like me.

    So get used to it, Johnny boy. We both know that if the shoe were on the other foot, you'd ghost me without a thought. The entire HR profession is based on tipping the scales as far as legally possible in the employer's favour. Here is your introduction to Law of Unintended Consequences. Welcome to the real world.

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  12. Edit that CV by fyngyrz · · Score: 4, Insightful

    perspective ==> prospective

    <rant>

    <del>test</del>: test ...broken
    <strike>test</strike>: test ...broken
    <s>test</s>: test ...broken

    It's bloody 2018 and slashdot still doesn't support strikeout... FFS, no wonder the site is dying.

    That should have been able to be written as:

    <del> perspective </del> prospective
    ...or...
    <strike> perspective </strike> prospective

    If the people running slashdot (this week... who is it now?) call you for a job interview, you'd be wise to tell them that you'd really prefer not to work for someone who doesn't properly maintain their software.

    </rant>

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