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Saint Louis University Is Outfitting Student Living Spaces With Thousands of Echo Dots (techcrunch.com)

Saint Louis University announced this week a plan to outfit living spaces with 2,300 Echo Dots. The smart speakers will be ready by the time classes start later this month. TechCrunch reports: SLU is quick to note that it's "the first college or university in the country to bring Amazon Alexa-enabled devices, managed by Alexa for Business, into every student residence hall room and student apartment on campus." It's certainly not the first to adopt Amazon's smart speakers, but it's among the largest scale for this sort of deployment. While the product has become a mainstay in plenty of American homes, it does seem like an odd choice dorms and student campus. SLU has worked with Alexa for Business to create 100 custom questions, including, "What time does the library close tonight?" and "Where is the registrar's office?"

The company addressed [the privacy concerns] on a privacy page, writing: "Because of our use of the Amazon Alexa for Business (A4B) platform, your Echo Dot is managed by a central system dedicated to SLU. This system is not tied to individual accounts and does not maintain any personal information for any of our users, so all use currently is anonymous. Additionally, neither Alexa nor the Alexa for Business management system maintains recordings of any questions that are asked."

39 of 174 comments (clear)

  1. Alexa... by jfdavis668 · · Score: 4, Funny

    What is the answer to question #3?

    1. Re:Alexa... by Anonymous Coward · · Score: 3, Funny

      More like... Alexa, why does my crotch itch?

  2. Currently by Anonymous Coward · · Score: 5, Interesting

    All use is currently anonymous. Let's just nudge that temperature a degree higher. You won't notice yet.

    1. Re:Currently by umghhh · · Score: 2

      anonymous transcription of the activity in room X at timestamp Y can be easily correlated with the data from your mobile phone.

  3. Alexa why is my education so expensive? by Anonymous Coward · · Score: 3, Insightful

    Why?

    1. Re: Alexa why is my education so expensive? by Anonymous Coward · · Score: 5, Informative

      Because your government decided to subsidize college education to the tune of 20k+ per student per year in the form of college loans. Colleges that used to cost 5k per year to attend are now 30k per year because the educators know you still have that original 5k + inflation.

    2. Re:Alexa why is my education so expensive? by jfdavis668 · · Score: 4, Insightful

      Because your university keeps adding nice to have features like Echo Dots instead of investing in actually teaching you something.

    3. Re:Alexa why is my education so expensive? by Oswald+McWeany · · Score: 2

      Because your university keeps adding nice to have features like Echo Dots instead of investing in actually teaching you something.

      Whereas what you say is undeniably true; one could say that this has been fairly inexpensive advertising. As cheap as dots are commercially (frequently on sale $30 or less)- this probably cost SLU in bulk $20 each or less. If they have 5,000 dorm rooms that's $100k at most (I see they have about 13,000 students- some surely live off campus and the others I'm sure are two to a room- so they probably have less than 5,000 dorm rooms in reality).

      $100k sounds a lot of money, but it's probably a fairly cheap ad campaign for the coverage they've got- and the students get something out of it. Probably better use of advertising money than putting out traditional advertising of the same cost. If they get 5 students to sign up as a result of this advertisement that wouldn't have otherwise, the ad has probably paid for itself.

      --
      "That's the way to do it" - Punch
    4. Re:Alexa why is my education so expensive? by ConceptJunkie · · Score: 2

      Come to think of it, I've never seen a male enter one either, but we have to show those North Carolina simpletons that we are progressive!

      I lived in North Carolina for several years while growing up. I found North Carolinians to be mostly people of eminently good common sense. They may sometimes be simple, but it's the simplicity of knowing right from wrong, the simplicity of being honest or the simplicity of knowing how to barbecue correctly, or the simple logic of using "y'all" in a language that's unfortunately lost its plural second-person pronoun.

      --
      You are in a maze of twisty little passages, all alike.
  4. Big Brother by DigiShaman · · Score: 5, Insightful

    Because an Orwellian society never seemed so technologically sexy.

    Fuck that, rip them all out!

    --
    Life is not for the lazy.
    1. Re:Big Brother by phantomfive · · Score: 3, Informative

      Big Data is Watching.

      --
      "First they came for the slanderers and i said nothing."
    2. Re:Big Brother by Rick+Schumann · · Score: 2

      I can't see them having campus police knocking on people's dormroom doors because they unplugged the damnable thing from power, insisting they plug them back in. I also can't see them nailing the thing down and hardwiring it into power so you can't turn it off.

    3. Re:Big Brother by Rick+Schumann · · Score: 4, Informative
      Just answered my own question:

      The school notes that students can also mute the microphone. Students can’t technically opt-out, but they can unplug the product and shove it in a drawer, turning it in at the end of the year. Just don’t use it as a hockey puck, because that’ll cost you.

  5. Re:Trust us,,no one is listening to you! by supremebob · · Score: 4, Interesting

    Yeah, knowing that the platform is managed by SLU instead of Amazon would make me worry even more about the platform being abused.

    I'm sure that Amazon has some safeguards in place about safe storage and destruction of voice recordings, but SLU's IT department? Some student intern will probably start using it to snoop on the ladies dorms to get the latest juicy gossip.

  6. Re:Just because it's "anonymous"... by postbigbang · · Score: 4, Interesting

    If you thought facial recognition was getting good, think about voice recognition.... that ostensibly isn't used.

    Just that the questions have an IP address (dorm, library, etc.) time of day, context, and therefore can be fingerprinted.

    This will not turn out well.

    --
    ---- Teach Peace. It's Cheaper Than War.
  7. A low tech solution by petes_PoV · · Score: 4, Insightful

    The company addressed [the privacy concerns] on a privacy page

    Personally, I would be more inclined to address the "privacy concerns" with a screwdriver or a baseball bat.

    --
    politicians are like babies' nappies: they should both be changed regularly and for the same reasons
  8. Privacy Vacuum by upuv · · Score: 3

    Seriously.

    This is all wrong. Young people will not understand what they are giving away here.

  9. Entropy of the universe by jfdavis668 · · Score: 3, Funny

    Alexa...How can the net amount of entropy of the universe be massively decreased?

  10. Tape over the mic by Revek · · Score: 3, Insightful

    There has to be a way to block the mic. Actively, a white noise generator right next to it. Passively, covering the mic so it can't hear anything.

  11. Re:Trust us,,no one is listening to you! by 93+Escort+Wagon · · Score: 2

    I predict, six to twelve months from now:

    “Oh, you mean those recordings. When we said things weren’t being recorded, naturally we weren’t referring to those...”

    --
    #DeleteChrome
  12. Re:Yuk by Oswald+McWeany · · Score: 4, Insightful

    I'd be pissed if I had already made plans to stay in one of their halls and they then pull this crap.

    Yes, it would be very difficult to unplug it if you personally had a problem with the device.

    --
    "That's the way to do it" - Punch
  13. This is creepy as hell. by sjgman9 · · Score: 3, Interesting

    Disconnect the things, or failing that, put it in a soundproof box, or wrap it with duct tape. Lots of duct tape.

    There should be a choice to install these things, an informed choice!

  14. you have an right to privacy in hotels rented room by Joe_Dragon · · Score: 3

    you have an right to privacy in hotels rented rooms are the same.
    Worst case some should sue for the right to not be forced to live on college campus

  15. FERPA by mrwireless · · Score: 4, Interesting

    Form what I can tell there's some debate about whether FERPA laws would allow this.

    FERPA (Family Educational Rights and Privacy Act):
    https://www2.ed.gov/policy/gen...

    This school admin even asks how he can remove Alexa form the network:
    https://community.spiceworks.c...

  16. Damn, I'm guessing the former Stasi/KGB by Anonymous Coward · · Score: 4, Insightful

    are kicking themselves.

    Just give the microphones a brandname and make it a lifestyle product, and people will PAY you to install them in their homes/workspaces.

    Who knew people were this stupid? Fucking idiots.

  17. "currently" by SlaveToTheGrind · · Score: 5, Insightful

    What a strange word to choose to include in a sentence trying to reassure people about privacy.

  18. Re:Alexa why can't I rent my own apartment for les by mysidia · · Score: 2

    Alexa: State law and regulations passed by the board of trustees require that all Freshman or other students with less than 30 completed course hours attending public university live on campus, unless you are enrolled only part-time, married, age 21 years or older, have dependent children, live with a parent or guardian within a 25-mile radius of campus, or can show proof of a medical need preventing you from living in provided dorms.

  19. Re:if student loans had bankruptcy then the banks by PPH · · Score: 2

    But do they have money-back guarantees for grammar?

    --
    Have gnu, will travel.
  20. Jesus Christ by argStyopa · · Score: 4, Insightful

    I thought I was glad that there were no camera-phones during my stupid college years; this is so colossally bad ... I can only hope that there remains a faint flicker of resistance in today's youth, such that this spawns an entire generation of people adept and practiced at breaking ubiquitous surveillance.

    I fear not, honestly.

    --
    -Styopa
  21. Re:That's not a negative by umghhh · · Score: 2

    If they dont now then they will soon.
    First rape case in a dormitory with this system installed will make alexa forced to show if the accusation is correct or not. Unless of course the majority of cases will be dismissed because all parties involved were intoxicated to the point they did not know what was happening to them - who raped who is then a valid question and yet one that cannot be answered. Still for all other case of indecent conduct a consent can be determined.

  22. I can see it now by PPH · · Score: 4, Funny

    Hundreds of Echo Dots in a broom closet with am MP3 player looping Nickelback.

    --
    Have gnu, will travel.
  23. Re:That's not a negative by ConceptJunkie · · Score: 5, Funny

    I think a good test would be to have a really incriminating-sounding conversation in the dorms and see what red flags go up.

    "Yeah, she kept screaming 'no', but I know she wanted it."
    "Yeah, and then the bombs will go off. You got your ammo yet?"
    "$50 will get you the exam ahead of time. $250 for the answers."
    "Make America Great Again!"

    Reminds me of the days when /. sigs were used to spam Echelon.

    --
    You are in a maze of twisty little passages, all alike.
  24. Dear SLU... by ConceptJunkie · · Score: 3, Insightful

    "1984" was a warning, not a proposal. Putting Orwell's telescreens (minus the screen) in everyone's room makes you look creepy. Should I report to Minitrue for debriefing?

    --
    You are in a maze of twisty little passages, all alike.
  25. Fixed Headline by Zorro · · Score: 3, Informative

    Saint Louis University Is Outfitting Student Living Spaces With Thousands of Surveilance Bugs.

  26. Re:Trust us,,no one is listening to you! by jenningsthecat · · Score: 2

    Yeah, knowing that the platform is managed by SLU instead of Amazon would make me worry even more about the platform being abused.

    Especially given that the platform being "managed by SLU" is probably located not at the university, but rather on an AWS server. That would make TWO 'interested parties' who have everything they need to invade students' privacy with a few clicks of a mouse.

    --
    'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.
  27. Re:That's not a negative by MrMr · · Score: 2

    Weasel words. The input is parsed and transcribed. Who needs a recording?

  28. Brave New World, not Big Brother by Solandri · · Score: 4, Interesting

    Huxley, not Orwell. In Orwell's 1984, the masses are subjugated by an elite. In Huxley's Brave New World, the masses are seduced by all sorts of entertainment and conveniences available in a modern society, so they can be controlled by the elite. Any form of dissent is viewed as socially abnormal, so it was society you had to fear, not retribution by the elite. Actually, I'm not sure if an all-controlling elite even existed (it could be inferred since the social structure would make it possible). It may have just been all of society being self-guided by hedonism and self-appointed morals.

  29. Re:Trust us,,no one is listening to you! by azcoyote · · Score: 3, Informative

    Yeah, I'm not even sure who has access if it's managed by SLU, because SLU very recently fired all or nearly all of their IT staff and outsourced everything to Dell and Microsoft. To my understanding, what local staff remains has experienced significant turnover, and has very little control over anything.

    --
    Incipiamus, fratres, servire Domino Deo, quia hucusque vix vel parum in nullo profecimus.
  30. Re:That's not a negative by Obfuscant · · Score: 2

    Weasel words. The input is parsed and transcribed. Who needs a recording?

    Lie words. I have a Dot. Using the Alexa app, I can listen to the recording of every time Alexa has woken up and thought she was asked something. I don't know what "Alexa Business" does, but Alexa certainly does make and keep recordings.

    Or is there some new definition of "recording" where "a digitized copy of audio that can be played back later" does not count as a "recording"?