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You Spend More Than 5 Hours Each Week Checking Your Email (fortune.com)

In a survey of more than 1,000 "white-collar workers" across the U.S., people reported checking their email an average of 2.5 hours each weekday. The average person checks work email more than three hours each day, according to Adobe, which conducted the survey. From a report: According to the report, email is most popular among people between the ages of 25 and 34 -- today's Millennial generation, roughly. That group spends an average of 6.4 hours in their Inboxes each day, compared to 5.8 hours for those between the ages of 18 and 24. For the first time in the three years Adobe has conducted the survey, email isn't the sole most desirable way to communicate with colleagues. Instead, face-to-face conversations are tied with it as the top communication method at work. When it's time for tough conversations, though -- like quitting a job -- face-to-face conversations have lost some ground. Just 52% of those between the ages of 25 and 34 say they would use a face-to-face conversation to quit a job. That number jumps to 77% among those over the age of 35.

38 of 72 comments (clear)

  1. Itâ(TM)s called a job by Anonymous Coward · · Score: 2, Funny

    Perhaps youâ(TM)ve heard the term?

  2. I don't spend 5 hours checking email by Actually,+I+do+RTFA · · Score: 4, Informative

    And most people don't either. Maybe 5 hours writing and responding to emails, but that's because they're jobs involve delegation, decision making, answering questions, etc. Like, I would say I spent 30 minutes "responding to an email" today, because I had to go do research to answer it correctly.

    --
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    1. Re:I don't spend 5 hours checking email by cayenne8 · · Score: 1
      I don't know about 5 hours a day, but I spend a LOT of time with email.

      I prefer it over IM, as that it leaves more of a "paper trail" than I find that IM can do as readily.....and this comes in handy for CYA in a BIG way.

      But I can deal with it more asynchronously than with IM which is very disturbing and breaks concentration.

      I often either don't turn IM on or turn if off when I actually need to do work, and only turn it on for actual meetings with white boards or screen sharing that is required.

      But email is still a major tool with me for many reasons. I prefer it as a general method of communicating, if for nothing else, but to reference "but you said on this date...xyz"...when they seem to forget what they said or directed.

      I almost never delete an email.....I've brought some back from a number of years back that helped remind someone of a policy/decision they made that they now were conveniently forgetting.

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    2. Re:I don't spend 5 hours checking email by wonkey_monkey · · Score: 1

      Well now I don't know what to believe. It says right there in the condescending headline that YOU spend more than 5 hours checking emails.

      Wait, is that you meaning you or you meaning me?

      --
      systemd is Roko's Basilisk.
    3. Re:I don't spend 5 hours checking email by Gr8Apes · · Score: 1

      Maybe 3 min - this posting took 10s.

      --
      The cesspool just got a check and balance.
    4. Re:I don't spend 5 hours checking email by Gr8Apes · · Score: 1

      I prefer it over IM, as that it leaves more of a "paper trail" than I find that IM can do as readily.....and this comes in handy for CYA in a BIG way.

      This, and only this, is why email is preferred over every other communication method.

      --
      The cesspool just got a check and balance.
    5. Re:I don't spend 5 hours checking email by FormOfActionBanana · · Score: 1

      I think I spent about 4 hours yesterday, just "checking" my first email.
      But here's another thing... I thought "millenials" are people born in 2000/2001. How did they get to be 34 years old??

      --
      Take off every 'sig' !!
    6. Re:I don't spend 5 hours checking email by jrumney · · Score: 1

      The authors need to spend less time checking email and more time on basic arithmetic. An average of 2.5 hours a day, which is "more than 3 hours a day", or 5 hours per week?

  3. No... by Anonymous Coward · · Score: 1

    ...I don't.

    My inbox is where correspondence goes to die!

  4. Re:Checking is automatic by olsmeister · · Score: 1

    My e-mail notification is my boss calling me and saying "Did you see the e-mail I just sent you?"

  5. 5 hours to check mail? by hcs_$reboot · · Score: 1

    Nope, doesn't take that much time since I stopped using Outlook .

    --
    Slashdot, fix the reply notifications... You won't get away with it...
    1. Re:5 hours to check mail? by iggymanz · · Score: 1

      we use the microsoft outhouse at work but my email doesn't take that much time. rules sort the spew I *might* or *wont* need to look at into folders. only important sender's stuff remains.

    2. Re:5 hours to check mail? by apoc.famine · · Score: 2

      You need to swing back in and check out Office 365! The cloud based Outlook is amazingly even slower and more laggy than regular outlook. And it freezes up for me when displaying other people's calendars and then flashes them on and off again a few times before stabilizing.

      If you thought regular Outlook was bad, Microsoft has a huge surprise in store for you with the Office 365 version!

      --
      Velociraptor = Distiraptor / Timeraptor
  6. Work! by Knuckles · · Score: 1

    The checking is rarely what takes 6 hours a day, I don't know about Adobe but my email client tells me if there is new stuff. The work that follows is what takes time, but this has nothing to do with email, it's just that email is how I learn about work that needs to get done and finish much of it the same way, by writing and sending a reply.

    And seriously?

    email is most popular among people between the ages of 25 and 34 -- today's Millennial generation, roughly. That group spends an average of 6.4 hours in their Inboxes each day, compared to 5.8 hours for those between the ages of 18 and 24

    You know, maybe that's not because it's "popular" because between 25 and 34 people are more likely to work than people between 18 and 24.

    --
    "When I first heard Daydream Nation it quite frankly scared the living shit out of me." -- Matthew Stearns
  7. Not Me by Only+Time+Will+Tell · · Score: 1

    No I don't.....Bing! Ooooh! A new email!

  8. No I don't by Trailer+Trash · · Score: 1

    I check email a couple of times each day. It's another distraction that I can do without.

  9. Let you in on a secret by Anonymous Coward · · Score: 2, Insightful

    If you do not send emails, you will get less of them.

    Also: only send an email that you do not care will be made public during discovery, deposition, and trial. That will make you think twice before sending.

  10. A key to success... by RyanFenton · · Score: 4, Interesting

    The higher level/pay a person gets, likely the more time they DO spend in that style of communications.

    A factory floor guy probably spends 0 work hours using email, except perhaps on their own phone during downtime.

    A low level floor manager might spend 2 hours a week.

    A middle manager might spend 7 hours a week on emails.

    An upper manager might spend 15 or more on emails, and the rest largely on meetings largely reiterating the messages in the emails.

    A solo contractor might spend 20 hours, since they're playing all those roles and can't skimp on the communication part between all their projects. And a portion of that time they can't really bill for, which is part of the whole price equation for their time.

    As long as people work for people, they'll need to keep in touch.

    Ryan Fenton

    1. Re:A key to success... by lucasnate1 · · Score: 2

      In that case, success sucks

    2. Re:A key to success... by lucasnate1 · · Score: 1

      If I spent 20 hours a day posting on slashdot, that would suck too.

    3. Re:A key to success... by antdude · · Score: 1

      Cisco wanted people to use its Spark instead of e-mails for online communications.

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  11. No I don't. by Qbertino · · Score: 2

    Check my emails twice a day private and at work - which is 3*5 hours per week -whenever a mail comes in, which, in my case, is roughly 3 times a day. I write an absolute maximum of 10 (ten) emails per week, mostly it's one or two. My *entire* email communication is easily done with 60 minutes per week.

    How people can even maintain their sanity with 200+ emails per day is beyond me. My strong suspicion is that most of that is totally superfluous bullshit anyway. An the occasional glimpse I get from full-quote mail threads written by the unwashed masses appears to confirm that suspicion.

    My 2 cents.

    --
    We suffer more in our imagination than in reality. - Seneca
  12. Only at work by pgmrdlm · · Score: 1

    My home email, shit. I go through it ever 3 hours only 3 times a day. And delete the shit. Work, I can see the pop up notice... Address what I have to, ignore everything else

    --
    Anonymous comments are as pathetic as the anonymous "sources" that contaminate gutless journalism from the New York Time
  13. I'm not just checking email by rsilvergun · · Score: 1

    I'm typically answering detailed tech questions over it. I don't spend a lot of time reading over emails I don't do anything with. If I'm reading an email it's for a reason and there will be some kind of resultant business process to go with it.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  14. Popular? by nospam007 · · Score: 1

    "According to the report, email is most popular among people between the ages of 25 and 34 "

    I guess the young Whippersnappers get their 399 Amazon notices via Whatsapp then.

  15. No I don't by wonkey_monkey · · Score: 2

    There's nothing more condescending - and in this case, completeley wrong - than a headline that tells you what YOU do.

    Some of us aren't so vacuous as to be unable to be interested in anything unless it directly affects ourselves personally.

    --
    systemd is Roko's Basilisk.
  16. If I processed (read and replied when needed) ... by gander666 · · Score: 1

    I would probably be at about 10 hours a day. Hell, last week, on Thursday I logged off my corp email at 7:30 PM, and when I logged in at 7:30 on Friday I had a hair over 300 new emails in my inbox (of course, something blew up overnight, that was about 2X normal).

    If I fully read each email, and responded to the ones I had a dog in the hunt on, I would easily go above 40 hours a week. Fortunately, I can ignore whole swaths, and trust my lieutenants to do the triage for me.

    --
    Suppose you were an idiot and suppose you were a member of Congress ... but I repeat myself. - Mark T
  17. Really? by Freischutz · · Score: 1

    You Spend More Than 5 Hours Each Week Checking Your Email

    Really? I regularly get chewed out by all kinds of people for not spending more than 5 hours each week checking my damn email. I only intermittently check, email, SMS, WhatsApp, and the rest of that garbage. Facebook gets a check about once every three months. The only way to make sure I get a message is to call me and failing that to track me down and tell me in person. Thankfully my boss usually prefers to do that.

  18. The Information Age called... by asackett · · Score: 1

    ... and said "No shit, that's what electronic mail is for."

    Having RTFA, it seems to be about Slack, et al. trying to make a dent in email's ubiquity, which I just can't see happening. In my own experience, I have (at present) one client contact who insists upon using Hangouts rather than email, and while I like the guy a lot and appreciate the hell out of the business, it's a massive pain in the ass. In those sorts of tools it takes an inordinately long time to find things that we discussed more than a short time ago; in email, I can find the information that I seek very quickly with the handy-dandy search tool that I prefer.

    Also important to me is the ability to schedule my communication when it's convenient for me. Interruptions are costly, so I prefer to process my email when I'm task switching at my own convenience. Write some code for this client/this purpose, process some email, move on to the next client or purpose, lather/rinse/repeat. Works fine. What doesn't work is real-time chat clients dinging at me when I'm focused on my work.

    --

    Warning: This signature may offend some viewers.

  19. Let me join the chorus... by Hallux-F-Sinister · · Score: 1

    Pointing out that the headline very pointedly alleges what I DO... and it's of course, hilariously, stupidly fucking wrong. I spend maybe a minute or two in aggregate checking e-mail on a weekly basis. On the rare occasion I get an e-mail worthy of my time, rather than just bitch-slapping "delete," I actually READ it. This is READING, not checking.

    CHECKING my email goes like this: "COMMAND-TAB-TAB-TAB ah, there's the e-mail. Nope, no new messages. COMMAND TAB" That's a couple seconds most times. I do that roughly once or twice a day, depending on whether or not I'm expecting any messages. Some days I don't check it at all. When I sit down at my computer, if I HAD any new email that WASN'T spam, there'd be a lingering desktop notification. If I don't see THAT, there's no reason even to switch-tasks to the email app and un-minimize it from the dock to look at it. So on days when I DO check, it's maybe a minute every few WEEKS.

    So, to the author(s) of this bullshit story, be careful to whom you say "you spend 5 hours each week checking your e-mail". (What followed here was extremely rude and grotesque, so I'm just going to leave it to your imagination as I'm trying to clean up my fucking language a little goddamned bit.)

    Have we beaten this fucking point quite entirely to death yet? Good. Moving right along.

    --
    Our reign has gone on long enough. Indeed. Summon the meteors.
  20. Yes, I read my e-mails by manu0601 · · Score: 1

    Yes, I read my e-mail, and guess what? I am even paid for that!

  21. Not me by Snotnose · · Score: 1

    Since I retired I spend maybe 30 minutes a week in email (don't ask about texting).

    Before I retired? Depends on what "dealing with email means". Does that count a 10 minute walk to another building to discuss something? Or just a quick "WTF? Come see me."?

  22. I'd still rather read email by waspleg · · Score: 1

    than sit in a fucking meeting that could have been one.

  23. Jobs are play acting by alternative_right · · Score: 1

    We had to make them simple so that everyone could participate. No class divisions here, no sirree!

    Now, every job is basically going through the motions that make it look like work, and then doing something fairly inconsequential...

    Even professionals are pretty much guided by software, professional publications, conventions, etc.

    The brain is disconnected, and we can just go through life pretending that upsidedownworld is somehow acceptable, when we know in our guts that Rome 2.0 is falling fast...

  24. Rules? by BeemanIT · · Score: 1

    One thing I've noticed over where I work at is the number of people who do not use rules to assist with figuring out which emails should be thrown into the "stuff" folder and which emails should be deemed "important".

  25. More than 5 hours a week? by Anonymous Coward · · Score: 1

    That's plainly wrong! I spend more than 5 hours on *Monday* checking my email :-)

  26. Re:Checking is automatic by jbengt · · Score: 1

    My boss notifies me by asking me whether I responded yet to the e-mail he forwarded 6 hours ago, which I never knew about because he sent it to my home e-mail instead of my work e-mail.

  27. Unpossible by houghi · · Score: 1

    People I work with answer email as a job. They answer 50-100 emails per day. Their job description is basically "answer emails". So the only thing they do is answering emails.

    They do not even get to those 5 hours.

    What They do is check an email for about 20 seconds and then answer it. So that is roughly 30 minutes checking email. And these are profesional emailers (or whatever you call them).

    So not sure what thet mean by "checking your email". And if you mean outside of work: the majority of people does not use email anymore. They use Watsapp or Facebook or Google+ (OK, bit of a strech) to contact other people.

    So I do think that 'checking email' does not mean to them that I think it means. To me 'Checking email' is to see if there are emails and open an email so that it goes from unread to read'. It does not mean reading, replying, doing something else while the email is open or anything else.
    It also does not include the time my server is polling for email in the bacjkground.

    So 5 hours per day on avreage? Unpossible (unless you are a consultant, but that has more to do with hollywood accounting than anything else)

    --
    Don't fight for your country, if your country does not fight for you.