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Facing 'Net Neutrality' Criticism, Verizon Suddenly Lifts Data Caps On All Public Safety Workers (siliconvalley.com)

An anonymous reader writes: Verizon testified Friday before a California State Assembly committee about why its "throttling" of county firefighters was completely unrelated to net neutrality. Then they surprised everyone by announcing that they were lifting all data caps on public safety workers with unlimited data plans, including federal justice agencies like the FBI, CIA and Secret Service.

Verizon claimed this was completely unrelated to the fact that 13 California Congressmen are now demanding that the FTC investigate Verizon's throttling of firefighters battling California's 290,692-acre wildfire. "It is unacceptable for communications providers to deceive their customers," the Congressmen wrote, "but when the consumer in question is a government entity tasked with fire and emergency services, we can't afford to wait a moment longer."

Meanwhile, the California Professional Firefighters, which represents more than 30,000 firefighters and emergency personnel, came out in support of a strict new California law that restores net neutrality provisions, saying their group had "come to conclude that if net neutrality is not restored, the effect could be disastrous to the public's safety."

One county fire chief even testified this was the third time in eight months they've been throttled by Verizon.

11 of 138 comments (clear)

  1. Until this all blows over... by themusicgod1 · · Score: 3, Insightful

    Then the caps come back. For now, though, they are on the run. Keep the pressure up, americans!

    --
    GENERATION 26: The first time you see this, copy it into your sig on any forum and add 1 to the generation.
    1. Re:Until this all blows over... by RandomFactor · · Score: 5, Insightful

      Something is a good idea for everyone?

      Can't have that! We'll just put it in as a special carve-out for some group that people can't say NO to - such as teachers, firemen, police, etc. Under NO CIRCUMSTANCES do it for the average citizen on an equal and equitable basis.
      . . .
      Always ALWAYS vote against carve-outs. All you are doing is ensuring the general public doesn't get whatever it is.

      --
      --- Mercutio was right.
    2. Re:Until this all blows over... by Anonymous Coward · · Score: 3, Insightful

      Then the caps come back.

      That's because too many people are focusing on the wrong problem. The problem is not net neutrality (or lack thereof).

      The problem is lack of competition. If there was genuine competition for Internet service there would be no need for net neutrality regulations. If people had more than one choice for Internet service, throttling, data caps and all the other bullshit would disappear overnight.

      People need to start demanding that the phone/cable oligopolies be forced to open up their networks to allow competition for Internet services.

    3. Re:Until this all blows over... by nine-times · · Score: 4, Insightful

      Eh... I don't object to them providing firefighters, law enforcement, or other similar groups some kind of special consideration. Like if they find some way to prioritize those people when things are jammed up, that seems fine and reasonable.

      But I think this event just highlights the fact that cell carriers and ISPs run their businesses as though they're providing entertainment services. They don't seem to recognize that they're providing vital telecommunication infrastructure. So often, the Internet gets treated like, "Oh that's just how people access Facebook and Netflix."

    4. Re:Until this all blows over... by WolfgangVL · · Score: 5, Insightful

      But they have paid for it. Plan says "UNLIMITED".

      It's crazy how we are so used to the word games now, unlimited actually means something different for every plan AND every provider, and we just accept it.

      --
      You are being ripped off every second of every day, so that advertisers can help rip you off even more tomorrow.
    5. Re:Until this all blows over... by Mr+D+from+63 · · Score: 3, Insightful

      Then the caps come back.

      That's because too many people are focusing on the wrong problem. The problem is not net neutrality (or lack thereof).

      The problem is lack of competition.

      I shake my head at the number of idiots who think throttling cell data in this manner is a net neutrality issue.

  2. Government Citizen by SirAstral · · Score: 4, Insightful

    "It is unacceptable for communications providers to deceive their customers," the Congressmen wrote, "but when the consumer in question is a government entity tasked with fire and emergency services, we can't afford to wait a moment longer."

    Yes we know, you should be ashamed that you deceived yoru citizen customers but HOW DARE you deceive the government or its entities!

    Fun fact, had those millions of other "deceptions" been looked at by the government that cares so much we would not need something like this to get our attention. There is a reason why politicians do not really care that much about their voters.

  3. Re:Data caps are a net neutrality issue? by Known+Nutter · · Score: 5, Insightful

    Usage. This isn't a net neutrality issue at all. Local media outlets here picked up the story a few days ago. It wouldn't have any traction there if they couldn't use the term "net neutrality".

    The reality of the situation is that the fire departments are solely responsible for ensuring that the equipment and services they require on their rigs are in place. In the case of SCCFD, they had the wrong goddamn plan and/or they failed to understand the terms of the plan. They were (are) public safety plans available from Verizon that exclude throttling. SCCFD did not purchase it. It's their responsibility as much as the hose on the truck is their responsibility.

    --
    Beware of the Leopard.
  4. 3rd time is the charm? by markdavis · · Score: 1, Insightful

    >"It is unacceptable for communications providers to deceive their customers[...]"

    And for the third time (on Slashdot).... this has NOTHING to do with net neutrality. The data speed is not being altered based on where the data is going or coming from; it is completely neutral, based on a non-secret cap. Data caps are on nearly all "unlimited" data plans with all wireless carriers (and most wired carriers too). Just because it is a government agency that didn't read or perhaps understand their contracts before signing them doesn't make it any more deceiving than for anyone else. But.... but.... "save the children!!!!"

    Per what is now apparently the industry standard definition, "unlimited data" does not mean "unlimited speed" across the "unlimited" data, it just means data service will not be cut off or incur extra charges at some point during the billing cycle. If they don't like that, then work out a deal on a different data plan, or work with the FTC to change or clarify the meaning of "unlimited data" and force all the carriers to call it something else.

    1. Re:3rd time is the charm? by mentil · · Score: 3, Insightful

      or work with the FTC to change or clarify the meaning of "unlimited data" and force all the carriers to call it something else.

      This. Unlimited* and similar statements to the effect of 'no limitations' shouldn't be allowed terminology, if there actually are limitations. Sure they don't want to advertise all the edge cases that are limited, especially when those edge cases are out of their control. However, something completely under their control (arbitrary data caps) shouldn't be an edge case they're allowed to gloss over with a disclaimer.

      *Actually Limited

      --
      Corruption is convincing someone that the selfless ideal is the same as their selfish ideal.
  5. Marketing bullshit by nehumanuscrede · · Score: 4, Insightful

    You really shouldn't get to advertise " Unlimited " plans, then ( via extra fine print on page 936 of the user agreement )
    turn around and throttle the bandwidth into the ground so as to make the entire service completely useless. ( God forbid
    you actually USE your " Unlimited " plan as unlimited. )

    It's akin to being sold a Ferrari with all that horsepower available to it, but being forced to drive it like a Prius. :|

    I also find it amusing that this is only an issue because it's Firefighters. ( Or any profession that the public is constantly
    reminded to refer to as " Heroic ". Don't get me started on that one. :| )

    Congress could give two shits about Verizon screwing over the general public every day with the very same policies, but if you do it to
    $heroic_profession, ( or a Congress type ) all of a sudden it's a big fucking deal and everyone runs in little circles demanding answers.