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Chinese Phone Maker Huawei Risks Alienating Its Loyal Customer Base By Taking a Strong Stand Against Unlocking of Its Handsets, Users Say (irishtech.ie)
A post on Irish technology news blog, which criticizes the recent works of the world's second largest smartphone maker Huawei, is being widely circulated across several Android communities, with most people agreeing with the concerns raised in the post. From the story: Huawei is the second largest smartphone manufacturer in the world, falling second only to Samsung having recently overtaken Apple. They're huge in Ireland and across the globe. As a company, they have done a number of great things for both the enthusiast and the general user alike, but amidst privacy concerns the company has started to lash out at the community which helped get it (and especially its sub-brand Honor) off of the ground. Not only have they begun to block users from unlocking the devices which they've paid for, they are now looking to make users return their already unlocked devices to their normal state, according to numerous reports on the forums of XDA-Developers and well known Magisk developer topjohnwu. "I am informed that a new Huawei OTA will render Magisk-installed devices from booting," the developer wrote. Magisk is a popular "root" solution used which gives a user access to their device's system files.
Huawei was huge with the development community for a number of reasons, no less because their devices were some of the easiest to unlock out of all of the major manufacturers. You simply applied for your key online and promptly received it. It was a rather painless system, which allowed you to then install what's known as a "custom ROM". A custom ROM is simply just a custom version of Android, free from all of the included pre-installed applications from Huawei. They often run better too, again because of the lack of bloat.
Huawei was huge with the development community for a number of reasons, no less because their devices were some of the easiest to unlock out of all of the major manufacturers. You simply applied for your key online and promptly received it. It was a rather painless system, which allowed you to then install what's known as a "custom ROM". A custom ROM is simply just a custom version of Android, free from all of the included pre-installed applications from Huawei. They often run better too, again because of the lack of bloat.
they don't want you to load a firmware doesn't have the pre-installed spyware and exploits that their government wants on the devices.
the irony here is the company has been hacking, reverse engineering and copying foreign products since its founding.
They are the second biggest phone manufacturer.
They shipped 150m phones in 2017 and are going to ship 200m phones in 2018.
XDA has a total of 6.6m users in total. Lets ignore that most of those users are inactive, and that most of them won't be about huawei phones. Lets also assume people buy a phone every 2 years.
That means that, in a completely ridiculous use case which we know is overblown, under %2 of their user base will be effected.
It's more likely well under %0.01 of their actual handsets.
> Only .001% of customers unlock their handsets.
Maybe, but that 0.001% has tremendous influence on the purchasing decisions of OTHERS. Who do people looking for a new phone ask for advice? The 0.001% who root & reflash their phones. If THOSE users think Huawei is now the devil & tell everyone who asks for advice that Huawei phones suck, they're unlikely to buy Huawei phones.
Think back to how quickly Nokia went from #1 worldwide to "basically irrelevant". What happened? They made a business decision to ignore the US market since American GSM was a hot mess (T-mobile barely had enough spectrum to do 2G GSM with 19.2kbps GPRS data in most US markets, most of AT&T's high(er)-speed data was EDGE, not 3G, and AT&T's 3G was 850MHz, not 1900/2150MHz), and they didn't sell many phones in the US anyway compared to even small countries like Portugal & Ireland.
What Nokia overlooked was mindshare & influence. America might have been a minor market, but it was a hugely INFLUENTIAL market. When Nokia phones disappeared from American stores, Nokia phones ALSO disappeared from the blogsphere, magazines, and review sites (the majority of which at the time were, in fact, American). The fact that the few Nokia phones that occasionally showed up as expensive imports in places like New York & Miami (intended mostly for foreign visitors to buy while on vacation & take home) were almost USELESS in the US just made matters worse, and got them written off as 'irrelevant' by even more American tech writers. (True story: ~10 years ago, Nokia had a store in Miami at Dadeland Mall whose primary market was visitors from Latin America. Every single one of their employees had non-Nokia phones for personal use, because they literally didn't have a single Nokia phone in the entire store that was capable of EDGE on ANY network, or 3G on AT&T. They were "1900/2150 3G + GPRS, take it or leave it" (and everyone who lived in Miami opted for "leave it").