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The 'Scunthorpe Problem' Has Never Really Been Solved (vice.com)

dmoberhaus writes: Yesterday, a writer for SB Nation named Natalie Weiner posted a screenshot of a rejection form she received when she tried to sign up for a website. Her submission was rejected because a spam algorithm considered her last name "offensive." After she posted about this, hundreds of other people with similarly "offensive" last names sounded off about how they had experienced similar issues. As it turns out, this phenomenon is so widespread that it has a name among computer scientists. It's called the Scunthorpe problem and it's been a scourge of the internet since the beginning. Motherboard spoke to content moderation experts about its origins and why it's such a hard problem to solve 20 years later. A big reason why the problem has yet to be solved is "because creating effective obscenity filters depends on the filter's ability to understand a word in context," reports Motherboard. "Despite advances in [AI], this is something that even the most advanced machine-learning algorithms still struggle with today."

"This works both ways around," Michael Veale, a researcher studying responsible machine learning at University College London, told Motherboard. "Cock (a bird) and Dick (the given name) are both harmless in certain contexts, even in children's settings online, but in other cases parents might not want them used. Equally, those wanting to abuse a system can find ways around it."

9 of 382 comments (clear)

  1. Pecker by PopeRatzo · · Score: 4, Funny

    I bet there are a lot of websites having trouble with the name, "David Pecker". He's been in the news lately because he was running the National Enquirer and has a safe filled with information about Donald Trump potentially getting peed on and having sex with ladyboys and paying for abortions and who knows what else. He's also been given immunity by the Special Counsel and is currently cooperating, which means we're in good shape for entertaining news at least through the end of the year.

    There have been so many jokes about David Pecker's name, that the Enquirer sent out a request to the news media to please stop snickering when talking about him. The request was written by the Enquirer's head of public relations, Fanny Goblincock.

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    You are welcome on my lawn.
  2. Re:DIdn't Know It Had A Name by denzacar · · Score: 5, Funny

    But I sure know the problem... it is really surprising how often (or how many) buried obscenities pass under our eyes

    Tehehe! You said but. And ass.

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    Mit der Dummheit kämpfen Götter selbst vergebens
  3. The closely related Site Registration Oopsie by Applehu+Akbar · · Score: 4, Funny

    When the old-line mail order purveyor of fine writing instruments Pen Island became aware of the potential of online commerce, it registered the obvious penisland.com . The company was totally unprepared for the porn avalanche that followed. Similar hilarity ensued when Experts Exchange came online.

  4. Re:Because regexps are stupid. by complete+loony · · Score: 3, Funny

    That sounds like another clbuttic problem.

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    09F91102 no, 455FE104 nope, F190A1E8 uh-uh, 7A5F8A09 that's not it, C87294CE no. Ah! 452F6E403CDF10714E41DFAA257D313F.
  5. Random Passcodes for Webkinz by FeelGood314 · · Score: 4, Funny

    I wrote the program to create pass codes for the Webkinz children's toys. I probably should have looked at the codes created more carefully. About 1 in a million codes began 'F' 'U' 'C' 'K'. We then created a list of bad words and ran it against the codes we had already shipped. Not my finest day when I saw the result. Sorry to anyone who was offended.

  6. Re:Why are we banning words? by Scarletdown · · Score: 4, Funny

    You can prick your finger; but don't finger your prick.

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    This space unintentionally left blank.
  7. Re:It's called that because... by cyn1c77 · · Score: 3, Funny

    It's called the Scunthorpe problem because it has the word "cunt" in it, and that prevented the good people of Scunthorpe, North Lincolnshire, England from creating accounts with AOL back when that was relevant.

    There, saved y'all a click, since that's probably the only thing you were interested in about this story anyway.

    No, now I want to know why Scunthorpe was named Scunthorpe!

  8. Re:The real reason is... by serviscope_minor · · Score: 3, Funny

    I don't expect humanity to mature to the point that nothing offends.

    That kind of implied 4chan is the pinnacle of humanity.

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    SJW n. One who posts facts.
  9. Re:WeightWatchers by niks42 · · Score: 5, Funny

    My favourite was when PowerGen opened a web site for their Italian operation, called powergenitalia.com ..