Slashdot Mirror


Face Scanning In US Airports Is Rife With Technical Problems (engadget.com)

Homeland Security's Inspector General has issued a report warning that its airport face scanning system is struggling with "technical and operational challenges." The report says that Customs and Border Protection "could only use the technology with 85 percent of passengers due to staff shortages, network problems and hastened boarding times during flight delays," reports Engadget. "The system did catch 1,300 people overstaying their allowed time in the U.S., but it might have caught more -- and there were problems 'consistently' matching people from specific age groups and countries." From the report: The watchdog also pointed out uncertainty about help from airlines, such as requiring them buy the cameras needed for taking passengers' photos. That represents a "significant point failure" for the face scanning system, the Inspector General said. As a result, the oversight body warned that Homeland Security might not make its target of having the face scanning system completely ready for use in the top 20 US airports by 2021.

62 comments

  1. Is this really an unexpected outcome...? by Arethan · · Score: 4, Insightful

    Honestly, the US government is well known to blow a ton of cash on flawed technology implementations, even if the specific tech itself is otherwise well established and durable. They bought a recognition technology that doesn't work because #reason -- chalk it up to more wasted spending. The company engaged likely has some political or nepotist tie somewhere. /shrug

    1. Re:Is this really an unexpected outcome...? by Anonymous Coward · · Score: 0

      Well, actually you're not accounting for the complexity of the problem @ realtime environment. Recognition tech is complex and certain age groups / races can actually be tough to tell apart consistently for various reasons. To assume instead that this "doesn't work" is to not even read TFS, lest of all the article, but certainly to overstate similar systems. Further trying to blame it on "government" without specifics as if it's not actually a contractor issue (which, sure, there's overlap in oversight) and then assuming it's rooted in nepotism/graft (not an unreasonable guess - but still a purely uninformed guess) makes it sound more like a classic "gubmint" rant and less an actual critique of what's going on here.

    2. Re:Is this really an unexpected outcome...? by Anonymous Coward · · Score: 0

      The Donald really has nothing to do with it. The US has been doing nefarious shit both domestically and abroad since the end of WWII.

      The problem is we have people like yourself, who want to blame one man for operations that operate well out of even their control and oversight. No president, really knows what the fuck is going on with the intelligence communities and the alphabet agencies. The alphabet agencies and the CIA are pretty autonomous. They get congressional "oversight" usually and it turns out to be total bullshit because when they get caught fucking something up, they quite often plead the 5th before congress if they choose to show at all. If they do show, it is a closed door committee hearing by a select few in the committee while the rest in congress get locked out because "they don't need to know." That is that swamp you always hear about, or the "Deep State".

    3. Re:Is this really an unexpected outcome...? by Anonymous Coward · · Score: 0

      Don't worry too much. Face recog system doesn't catch all - so what? The old system with immigration cops looking at photos didn't catch all either. The interesting question is not if a photo system catches every last fugitive, but if it improves the catch. Do it, for example, save so many work-hours that it pays for its own deployment in the long run?

      And if it is known that the automated system fails on a few races/age groups, then let the humans handle those while the machine looks at the rest.

    4. Re:Is this really an unexpected outcome...? by Sir_Eptishous · · Score: 2

      Aren't the ones doing the implementations private companies though? Private companies that bid on getting lucrative contracts? Private companies who know they can and will milk the govt for all its worth?

      So sure, you can blame the govt, but the private sector, who has no skin in the game and has a huge straw sucking all the taxpayer money away to line the pockets of their greedy boardmembers and shareholders are just as much to blame.

      They don't call it pork for nothing.

      --
      We play the game with the bravery of being out of range
  2. Re: Hey Hey Hey! Fat Albert Face Scan by Anonymous Coward · · Score: 0

    Flagged for racism.

  3. Airlines by Anonymous Coward · · Score: 0

    such as requiring them buy the cameras needed for taking passengers' photos

    Why would the airlines take the photos? Isn't passport control a job of the TSA?

  4. Overstaying their time? In an airport? by Snotnose · · Score: 0

    Is it that hard to see where they were flying to, or for how long they overstayed? I can see some young couple from the EU saying "I know we're supposed to be gone friday, but what say we risk it all and spend another weekend here?", only to have facial recognition keep them off their flight Monday morning.

  5. Re: Hey Hey Hey! Fat Albert Face Scan by Anonymous Coward · · Score: 0

    Face Sitting is not a problem for US lesbians.

  6. Israel by Anonymous Coward · · Score: 0

    Hasn't Israel been doing this for years? We should ask them for help.

  7. Re:Overstaying their time? In an airport? by misnohmer · · Score: 1

    How did you "overstayed at the airport" from "...overstaying their allowed time in the U.S...,."??? In a rush to post a comment and never bothered reading the rest of the sentence?

  8. Why is this a headline? by Puls4r · · Score: 1

    This just in! New face scanning technology isn't perfect, hasn't been perfectly deployed, and can still be improved. Airports are understaffed, and it's just not perfect. News at 11!

  9. what? by Anonymous Coward · · Score: 0

    Why did they need face scanning to catch people overstaying their visa dates? And these people are already there to leave, so how does that help anything?

    1. Re:what? by AHuxley · · Score: 1

      AC Their ability to stay in the USA in no longer legal and valid. So they are found and returned to their own nations.

      --
      Domestic spying is now "Benign Information Gathering"
    2. Re:what? by Anonymous Coward · · Score: 0

      Except in the case of Melania Trump and her parents, who get "magical people" visas and eventually green cards because they're lesbian models.

    3. Re:what? by Anonymous Coward · · Score: 0

      And these people are already there to leave, so how does that help anything?

      Because they are supposed to leave the country, not leave the airport.

      I guess you are unaware of the fact you take a flight from one airport in the country to another airport in the country as well?

    4. Re:what? by bickerdyke · · Score: 1

      But doing so you don't have to pass a border patrol checkpoint where they scan your passport and face.

      --
      bickerdyke
    5. Re:what? by Anonymous Coward · · Score: 0

      Because they are supposed to leave the country, not leave the airport.

      Why did the chic^Wtourist enter the airport?

  10. Talking points by Arzaboa · · Score: 2

    Now that the hardware is in, you define "points of failure." The industry isn't 100% behind you. The people don't want to have their pictures taken. Change the conversation from "do you want this hardware," to "do you want it to work correctly or just sit and waste money?"

    Just another step in a fairly quick shift to lives monitored by systems and reported on by algorithms.

    --
    Who controls the past controls the future - George Orwell

  11. How much per person? by ugen · · Score: 3, Interesting

    So 1300 people overstaying their visa (leaving the US at that point, as well - unless we want to put them in jail?). And almost 200 million spent on that program in 2017 alone (with 1 billion planned by 2025) What's the cost per visa overstayer? And what is the benefit to us, as a nation (other than another pork barrel for the DHS and their contractors)

    1. Re:How much per person? by AHuxley · · Score: 1, Informative

      The USA gets to join other advanced nations with a normal legal system to ensure it can count every person legally allowed to work and stay in the USA. As they enter the USA and when they return to their own nations.
      No more staying days or longer in the USA without a legal reason.
      The benefit to the USA is a return to the rule of law.

      People on holiday know they have to return to their own nations within a time they understood before entering the USA.
      In the US for an education? Don't overstay and don't get a job unless that's approved.
      When the approved education has ended, time to return.

      The other great part of this is once a person is detected overstaying the motivations of that person in the USA is now fully understood by the US gov.

      --
      Domestic spying is now "Benign Information Gathering"
    2. Re:How much per person? by DNS-and-BIND · · Score: 1

      Good idea, let's brainstorm some ideas about how to make sure people go back home when their visas are up. A visitor visa isn't permission to stay here forever. We can't keep being an attractive nuisance with our lax enforcement. Too many people who are badly needed in their home countries aren't there to contribute.

      --
      Shutting down free speech with violence isn't fighting fascism. It IS fascism!
    3. Re:How much per person? by Anonymous Coward · · Score: 0

      The US won't be returning to rule of law until Trump is locked away in a straight jacket in isolation at ADX Leavenworth Correctional Facility, Florence, Colorado. Sorry. Trump is a traitor but provably a fraud and obstructionist.

      He may even hang.

    4. Re:How much per person? by Anonymous Coward · · Score: 1

      The USA gets to join other advanced nations with a normal legal system to ensure it can count every person legally allowed to work and stay in the USA. As they enter the USA and when they return to their own nations.

      No more staying days or longer in the USA without a legal reason.

      Who gives a shit? Seriously, make a case for me to care about this, because I'm not seeing what the big deal is and not many people do, which is why you have so much resistance to "fixing" it.

      It's up there with auto ticketing people for speeding a mile over the limit, or for walking past a don't walk on grass sign, or stopping in a no standing area, rolling right turn on red, or any other infraction that people generally get away with every day that don't amount to a hill of beans. It just seems petty, and "it's the law" is not good enough for petty bullshit, it's not good enough to justify red light cameras that do nothing but ticket people for right turns, it's not good enough to justify obvious speed traps or any other stupid games we play to basically bully people for no societal benefit.

      The other great part of this is once a person is detected overstaying the motivations of that person in the USA is now fully understood by the US gov

      ... motivation is they want to stay longer than they said they would? Good job detective, gosh, how would we have figured that out.

    5. Re:How much per person? by bickerdyke · · Score: 1

      People on holiday know they have to return to their own nations within a time they understood before entering the USA.

      A few times it wasn't that easy to explain the CBP office that concept..... like that you might want to return back home after a holiday...

      --
      bickerdyke
    6. Re:How much per person? by Anonymous Coward · · Score: 0

      People on holiday know they have to return to their own nations within a time they understood before entering the USA.

      Complete and utter BS. From personal knowledge, I can tell you such factors are not known to the average tourist.
      Not even with my fluent English could I spot any such info anywhere.

      But the average tourist can't stay much more than a couple of months at max anyways, so you are safe.

    7. Re:How much per person? by mjwx · · Score: 1

      So 1300 people overstaying their visa (leaving the US at that point, as well - unless we want to put them in jail?). And almost 200 million spent on that program in 2017 alone (with 1 billion planned by 2025) What's the cost per visa overstayer? And what is the benefit to us, as a nation (other than another pork barrel for the DHS and their contractors)

      Hi there, I'm Troy Mclure, you may remember me from such propaganda films such as, "Brown, the colour out to get you" and "Justifiable Homicide III: My Lai"

      Well first of all, we don't call them "visa overstayers", that term is too PC and not alarmist enough. It gives people the impression that it's just someone who's stayed on holiday a few days past when they're meant to. We are supposed to call them "illegal economic immigrants". The economic part doesn't mean anything, it just scares people and that is a good thing TM. Now this is important as it allows us to keep expensive programs going to which funnels hard working American Taxpayer dollars into the private accounts of rich businessmen in the Cayman Islands. Doing otherwise would simply be comunazomuslism... Do you want to be a pinko? I didn't think so, now drink your LSD laden cool aid and stop questioning your government superiors.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
  12. All the ugly people ..... by Anonymous Coward · · Score: 0

    All the ugly faces that the scanner have to look at on a daily basis is probably causing neural damage to the AI doing the bulk of the work.

    Oh hell .... I went to the airport the other day and the computers crashed (after scanning my face).

  13. Re:Overstaying their time? In an airport? by AHuxley · · Score: 1

    People get to enter the USA for a set time. After that time they should exit the USA as was set out when allowed to enter the USA.
    Using face scanning the USA can finally count every face that entered the USA legally and when they returned back to their own nations.
    The time and date is very easy to understand and is set. Most other advanced nations have the same methods to then find and remove all people who overstay.

    --
    Domestic spying is now "Benign Information Gathering"
  14. Overstay by Anonymous Coward · · Score: 0

    A person who overstays after college is far less danger to the public than one random kid in a gang in a US High School. Spend the extra money on our schools.

    1. Re:Overstay by AHuxley · · Score: 1, Interesting

      Thats work taken from a US citizen. Work taken from a person legally allowed to be working in the USA.

      --
      Domestic spying is now "Benign Information Gathering"
    2. Re:Overstay by Anonymous Coward · · Score: 0

      Thats work taken from a US citizen. Work taken from a person legally allowed to be working in the USA.

      Preaching to the choir brother, I mean President Trump lowered the unemployment rate from 10% to 4% linearly between 2009 to present, so true, and that took an incredible amount of foreskin to do without even a wall.

      At that rate, we'll have negative unemployment in His next term, and we can start hiring North Koreans on the cheap, or maybe they pay us, I don't know. I heard they like computers, and it'll be perfect, I love dim sum.

      #makeamericagreatereragain
      - True Republican

  15. Re:Overstaying their time? In an airport? by Anonymous Coward · · Score: 0

    Scanning a visa and/or passport at entry and exit can determine overstaying a lot cheaper and a lot more accurately than facial recognition. And it's already being done. So what is the facial recog actually for?

  16. Re: Hey Hey Hey! Fat Albert Face Scan by Anonymous Coward · · Score: 0

    They must be using apple faceid or facepalm as I call it

  17. Deport Trump's wife and her parents? by Anonymous Coward · · Score: 0

    But that means you'd have to deport Trump's wife, and probably her parents. They came here illegally.

  18. Becaus3 by Impy+the+Impiuos+Imp · · Score: 1

    "Because terrorism!"

    Almost 20 years later, a panopticon severed from it.

    --
    (-1: Post disagrees with my already-settled worldview) is not a valid mod option.
  19. Re:Overstaying their time? In an airport? by rtb61 · · Score: 1

    Come on, you overstayed and you are at the international airport about to board a plane to leave the country and you arrest them, why, just fucking why?!?

    My concern especially with junk yard dog US law enforcers, is how secure are they, how hackable are they, did they even bother to secure them. One hack and that family boarding a flight are not terrorist and in the US that is extremely serious and dangerous, they are very likely to get shot, regardless of age or gender, just trigger happy fuckwits emptying their entire magazine into them because yeah, they are carrying phones on other things in their hand, that police all over world recognise but US law enforcers, whether they recognise them or call, claim they looked like guns, they felt threatened and they shot them as many times as they could, yeah mainly for the thrill kill and not because of fear.

    So what has been to secure facial recognition systems to prevent hacking and false warnings and in the most the world being arrested and detained and missing your flight and in the US being shot and missing your life.

    --
    Chaos - everything, everywhere, everywhen
  20. Classic fascism ahead by Anonymous Coward · · Score: 0

    ... such as requiring them buy the cameras ...

    I imagine government-allied corporations are drooling over this: Government-enforced consumption. Technically, government demands the consumption of many things: Seat-belts and windscreen wipers for example but it doesn't demand that people buy brand X. That is what's likely to happen for these cameras since demand will be so low.

  21. my experience by religionofpeas · · Score: 1

    I used the kiosk face scanner one time. The problem was that the camera was positioned at the top of the kiosk so you had to look up, but the button to take the picture was at the bottom. It was almost impossible to take a good picture that way.

    1. Re:my experience by Anonymous Coward · · Score: 0

      I believe most bank robbery cameras are defective or blurry. They have to be maintained. Airport cameras are no different.

      It takes a cheap laser pen to burn the camera lens, or cause flaring/permanent insensitivity. You don't aim it all the time, but you reflect it off a bin or chromed surface or chip bag wrapper. Just enough to get your buddy through who is wearing a silicone mask/Magic shop theatrics with the full Islamic beard going. Go to bathroom, rinse and repeat. This is not the way to do it - make entry overt, not covert. Pulse the laser at 60Hz so the normal lighting is blamed.

      If the govt wants, they should pay for the cameras, end of story. Not stated is the halogen shop lights, especially in high value duty free areas flares and ruins cameras fast. So does sunlight streaming through big clear windows. The airport owners will not take a 'rent hit'. No no. As the airport is so big, 3 or 4 restroom changeovers can be done.

      Simply rewarding the passenger with a financial incentive to ID themselves is the way to go. Then the cameras can focus on the remainder. The concept - 100% automatic and no paid staff is simply flawed.

  22. Typical of Trumps America by Darkling-MHCN · · Score: 0

    and there were problems 'consistently' matching people from specific age groups and countries."

    So basically the system is ageist and racist

    1. Re:Typical of Trumps America by Anonymous Coward · · Score: 0

      Not to worry, it had no problem matching white folks.

    2. Re:Typical of Trumps America by Anonymous Coward · · Score: 0

      Not to worry, it had no problem matching white folks.

      Yeah, I constantly fear for my safety from all the thuggish gangs of white people roaming the city streets. It's a real problem in every major city, you know.

    3. Re:Typical of Trumps America by Anonymous Coward · · Score: 0

      Not to worry, it had no problem matching white folks.

      Yeah, I constantly fear for my safety from all the thuggish gangs of white people roaming the city streets. It's a real problem in every major city, you know.

      Indeed. The media talks about violent crime being committed by "teenagers" and "youths" a lot lately. Naturally they mean white folks between the ages of 13-19, and absolutely not black males between the ages of 15-30. It's not like they wouldn't be honest with us to push a narrative, right?

    4. Re:Typical of Trumps America by DaMattster · · Score: 1

      America is in decline due to Late Stage Capitalism. In Trump's perfect America, there will be the rubbish people and the wealthy; not talking about white trash because there will no longer be any racial element, only class.

  23. Re:Overstaying their time? In an airport? by spitzak · · Score: 1

    I think everybody is asking how useful it is to detect people overstaying *when they are leaving*!!!

    You seem rather butt hurt that somebody might question this. It has nothing to do with whether enforcement of immigration is a good or bad idea.

    A better explanation without your misconception of what is being asked: 1. it is useful for getting a count of how much overstaying is happening (huge amounts btw, many times the number of people sneaking across the border). 2. It could stop somebody who previously overstayed from entering again (ie they are detected the third time they are in the airport trying to get back in. 3. I think they could arrest you for overstaying, though that seems counter productive unless the person really was an extreme case.

    Obviously this could be done with normal passport checking and not facial recognition, so it would be interesting to know if this is faster, more accurate, cheaper, or any other comparisons. Just saying a few thousand got caught does not tell me much.

    If this was European pan optician facial recognition of everybody in the airport and not just travelers it might catch more. I can certainly see reasons that somebody overstaying would visit the airport, since they probably know some other people who are coming and going. But as far as I can tell they are not claiming they are doing that.

  24. That's why I connect in Guatemala by johnsie · · Score: 4, Interesting

    I've voted with my wallet and try to avoid the US when travelling transatlantic. The experience in US airports is usually horrible. Airports in other countries are often way more relaxed. I'd rather spend my money in countries that treat people with respect.

    1. Re:That's why I connect in Guatemala by Anonymous Coward · · Score: 0

      Never been to the US, but hear these things about being forced to start any PC you bring, and being suspect if you have wires & electronics. Well, electronics is a hobby of mine, and I usually bring a project along on vacation (Rainy day and so no beach? At least I have a somewhat interesting project to mess around with while stuck in the hotel room.) Often enough, the PC cannot be started due to aged batteries, and the power brick is in another suitcase.

      Never had a problem with these things in Europe, not so sure about how I'd fare in an US airport?

    2. Re:That's why I connect in Guatemala by DaMattster · · Score: 3, Informative

      Security in the United States is nothing more than theater starring overzealous, badge-got-to-their-heads TSA screening agents whom, more often than not, miss critical items when searching luggage. Many TSA screening agents barely have a high school education and fewer still have advanced degrees. If we were serious about security, it would be professional. Instead, it's a dog and pony show.

    3. Re:That's why I connect in Guatemala by Anonymous Coward · · Score: 0

      I don't think that screening agents would be better at their job by having an Msc each.
      Education level is probably fine.

      Attitude and training might not be so good.

    4. Re:That's why I connect in Guatemala by Anonymous Coward · · Score: 0

      Security in the United States is nothing more than theater

      Don't get me going on this. I recently flew out of O'Hare. I was in the security line behind a fat lady* in a burqa. Everyone was being directed through the full body scanner. But when she approached, she stopped. There was a great waving of hands and pointing. After a minute or so, the TSA agents directed her through the metal detector.

      *Maybe fat. Or 120 lbs with 80 lbs of RDX strapped to herself. Since nothing hit the news, I assume the former. Or it was a test run on security.

    5. Re:That's why I connect in Guatemala by Anonymous Coward · · Score: 0

      Probably a pregananant! woman who requested to not go in the scary-cuz-I-don't-science new machine.

    6. Re:That's why I connect in Guatemala by Anonymous Coward · · Score: 0

      It isn't about the science relating to the machine, it's about the (utter lack of) credibility on the part of the people claiming efficacy and safety of the machines they're selling.

      It's about corruption on the part of the people ordering the purchase of these machines, getting a job with the manufacturer after leaving the TSA.

      It's about gross overreach and systematic violation of travelers' rights in the name of fake security.

    7. Re:That's why I connect in Guatemala by quintus_horatius · · Score: 1

      I think that a higher base-education level, especially a bunch of Msc's or better*, would be able to put their heads together and come up with something better than the dog-and-pony show that we have now. They might come up with less intrusive methods that don't violate civil liberties and yet actually work.

      With better methods in place, the people employed by the TSA would generally have more interest in their jobs and better motivation to do them well, and have better attitudes as a result. Feeling like they actually matter, and not feeling despised by the general population, would help as well.

      *It's true that education does not guarantee intelligence but it does correlate pretty well.

    8. Re:That's why I connect in Guatemala by Anonymous Coward · · Score: 0

      pregnant woman

      That'll work too. "Muh baby! The raydiation!" Anything to step around the evil technology with a bomb strapped on. Test runs to commence against TSA any time now.

      They need to provide an alternative for people who don't trust the scanning technology. A doorway with a sign over it that reads "Greyhound Bus Terminal".

  25. Rife with Social Problems by Anonymous Coward · · Score: 0

    This type of intrusion and wholesale monitoring will create massive social problems. The juice isn't worth the squeeze for the average person, and we all know that. This is the people vs the government. You have to be pretty blind not to see it at this point.