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DHS Seized Aftermarket Apple Laptop Batteries From Independent Repair Expert (vice.com)

Louis Rossmann says US Customs and Border Patrol seized $1,000 worth of laptop batteries, claiming they were counterfeit. From a report: Earlier this year, Louis Rossmann, the highest-profile iPhone and Mac repair professional in the United States, told Motherboard that determining "the difference between counterfeiting and refurbishing is going to be the next big battle" between the independent repair profession and Apple. At the time, his friend and fellow independent repair pro, Jessa Jones, had just had a shipment of iPhone screens seized by Customs and Border Patrol. Rossmann was right: His repair parts were also just seized by the US government.

Last month, US Customs and Border Protection (CBP) seized a package containing 20 Apple laptop batteries en route to Rossman's store in New York City. The laptop batteries were en route from China to Rossmann Repair Group -- a NYC based repair store that specializes in Apple products. "Apple and customs seized batteries to a computer that, at [the Apple Store], they no longer service because they claim it's vintage," Rossmann, the owner and operator of Rossmann Repair Group, said in a YouTube video. "They will not allow me to replace batteries, because when I import batteries that are original they'll tell me the they're counterfeit and have them stolen from by [CBP]." CBP seized the batteries on September 6, then notified Rossmann via a letter dated October 5. Rossmann produced the letter in its entirety in his video.

34 of 242 comments (clear)

  1. Seems like easy rules could fix by Actually,+I+do+RTFA · · Score: 3, Insightful

    To prevent this, you could just have the protection lasted as long as the product was being sold/supported by the company.

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    1. Re:Seems like easy rules could fix by Anonymous Coward · · Score: 5, Insightful

      Easier, don't buy Apple (or other manufacturers) that pull this kind of stuff with products they sell to consumers, by pushing mandatory obsolescence.

    2. Re:Seems like easy rules could fix by Sarten-X · · Score: 5, Informative

      Or you could stop buying illegal products... but that doesn't fit the "Evil Big Corporation" narrative.

      An important detail about Apple batteries is that they have the Apple logo on them, and that's precisely why they were seized, as explained in the letter in TFA. They may have come from the same manufacturer as actual Apple batteries, or even been part of a batch made under an Apple contract with Apple designs, but they still have the Apple logo on them. Since Rossmann isn't buying the batteries (even indirectly) from Apple, nor is he himself allowed to use the Apple logo, it's indeed illegal to use the Apple logo on them. That's precisely the purpose of a trademark: to identify that a product came from a particular vendor.

      Now, the Chinese manufacturer could have relabeled the batteries with their own logo, and said they're "compatible with Apple" (or similar wording), and everything would have been legal, and Apple would still be equally unhappy. Since they didn't actually do that, it's an illegal use of the mark.

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      You do not have a moral or legal right to do absolutely anything you want.
    3. Re:Seems like easy rules could fix by Anonymous Coward · · Score: 3, Insightful

      considering Louis didn't show the batteries, since he doesn't have them, no photograph of the batteries was included, and no other image of a replacement battery, not an apple original battery, was shown.
      It's only assuming that the batteries were seized because of this said logo/trademark infringment.

      Though It is probably the most likely reason for the batteries being seized,

      the timing is a bit awkward for the very fact that there was a recent CBC documentary shown on tv, which was made some time ago.

      anyway, removing the logo would be an easy fix without any detriment to the functioning of the battery, but that would make apple again unhappy.

      I doubt there is any win in this for Louis, but there's always hope.

    4. Re:Seems like easy rules could fix by Actually,+I+do+RTFA · · Score: 4, Insightful

      You're assuming that the batteries are counterfits. If they were counterfeited in China, why bother adding the logo? Why doesn't the "used and recovered" battery story hold water? Or, given the e-Recyclling that used to take place, harvesting the cases from discarded laptops and replacing the cells.

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    5. Re: Seems like easy rules could fix by Anonymous Coward · · Score: 5, Funny

      Exactly. Buying second hand goods should be illegal. It is the same as stealing from the benevolent companies that make it possible to buy anything in the first place. You shouldn't be able to fix your own car, change your own oil, or pump your own gas from a third party vendor. You should do everything at the dealership, using the trained, honest and fairly priced personnel available there. Or go to jail.

    6. Re:Seems like easy rules could fix by hairyfeet · · Score: 4, Insightful

      Do you have ANY idea how stupid you sound right now? Because your argument is about as fucking pants on head retarded as saying if I change tires on my Ford its now a fake as it still has the Ford logo on the grill!

      News Flash Sparky...these are REFURBS, where they take the original batteries, remove the dead cells, and replace them with new cells. They are NOT being sold as new batteries, just as that used Dell you pick up on eBay isn't being sold as a new dell product despite having a Dell logo, its a used unit that has been refurbished.

      What Apple is trying to do is simple...make $3k+ hardware that is completely disposable as you simply won't be able to get any parts to make it work! You can't even give the "just take it to Apple" horseshit excuse, because just try that with something like a first gen Macbook Air and see what they tell ya...hint they'll tell you to throw it away as they will no longer service them at ANY price!

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    7. Re:Seems like easy rules could fix by Anonymous Coward · · Score: 3, Insightful

      It would seem Apple won't sell you, the owner of the old "vintage" laptop, the battery either. If Apple had their way, there'd be NO source for replacement batteries for "vintage" machines, leaving only choice to buy a new one.

    8. Re:Seems like easy rules could fix by iive · · Score: 2

      They may have come from the same manufacturer as actual Apple batteries, or even been part of a batch made under an Apple contract with Apple designs, but they still have the Apple logo on them. Since Rossmann isn't buying the batteries (even indirectly) from Apple, nor is he himself allowed to use the Apple logo, it's indeed illegal to use the Apple logo on them.

      Your argument sums up to that only Apple could sell goods with Apple logo.

      Do you understand how far this reasoning could be applied to? For example, you will not be allowed to sell your old iPhone, or iMac to somebody else, because it has Apple logo and you are not Apple and you are not allowed to use the Apple logo.

      If these batteries has been sold as part of Apple product, then removed and then sold second hand, they are definitely not counterfeit. (To be honest, this doesn't seem to be the case here.)

      If parts are bought from manufacturer who has contract with Apple, then their status would depends on that contract. It is very likely that Apple would explicitly forbid the manufacturer from selling these part to others. And that would make them counterfeit.
      (Still, you never know with the Chinese.)

    9. Re:Seems like easy rules could fix by Uberbah · · Score: 2

      Do you have ANY idea how stupid you sound right now?

      Do you?

      Because your argument is about as fucking pants on head retarded as saying if I change tires on my Ford its now a fake as it still has the Ford logo on the grill!

      Let's fix your analogy by making the Ford a Shelby GT-500 you bought used. It still looks like a Mustang, handles like a Mustang and may have a perfectly nice refurbished engine - but not the 500 hp cast iron block from Shelby, despite having all the Cobra decals. Which was one of the main reasons for making the purchase in the first place.

    10. Re:Seems like easy rules could fix by Xenx · · Score: 4, Insightful

      No, their analogy is much closer to accurate than yours. Apple is a brand, Ford is the car brand. The Shelby would be a very particular car within the brand. Your analogy would only hold if they're trying to sell refurbished Apple batteries that don't actually meet the original specs.

  2. Abuse of the law by Anonymous Coward · · Score: 5, Insightful

    Companies like Apple use "intellectual property" laws to circumvent prohibitions on tying.
    It's illegal to require me to buy my battery from Apple just because I bought my computer from them.
    And what's happening here is even worse: trying to make it illegal for anyone to sell batteries for computers Apple wants their customers to replace.

    1. Re: Abuse of the law by Anonymous Coward · · Score: 5, Informative

      And Customs overreaching their authority.
      These are legitimate replacement batteries. Not knockoffs. Taxes paid. Not Customs job. Not DHS job.

    2. Re: Abuse of the law by Aighearach · · Score: 2

      It all depends on if they were new or used. If they were used, they're probably legit. If they were actually new, then it explains why Mr Rossman uses sarcastic language instead of direct language. He complains that DHS doesn't consider that maybe the batteries were removed from used devices, but that's not the same as saying "the batteries were in fact removed from used devices."

      I can't say I'm liking or trusting either side on this one. Two assholes having a fart competition.

    3. Re: Abuse of the law by Calydor · · Score: 2

      At the point where he is repairing computers that Apple WILL NOT repair themselves I don't care if the batteries are legit or counterfeit. He is not costing Apple anything.

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    4. Re: Abuse of the law by iive · · Score: 2

      At the point where he is repairing computers that Apple WILL NOT repair themselves I don't care if the batteries are legit or counterfeit. He is not costing Apple anything.

      Every repair of old Apple product is a missed sale of new Apple product.

      It's the Broken Window fallacy.

  3. Re:Free Market by Revek · · Score: 4, Funny

    It will also trickle down.

  4. Lawyer up. by TechyImmigrant · · Score: 4, Insightful

    The CBP and Apple are wrong.

    They are not counterfeit. They are what they say they are.

    LR needs to lawyer up and sue.

    Wasn't there a recent case in Europe with exactly the same situation?

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    1. Re:Lawyer up. by _bug_ · · Score: 5, Informative

      They are not counterfeit. There is a growing market in China of refurbishing old hardware. Essentially taking old and broken Macbooks and either repairing them or parting them out and reselling the components. This includes batteries.

      The batteries he had purchased were refurbs taken from old Macbooks.

      Not counterfeit.

    2. Re:Lawyer up. by Dorianny · · Score: 2

      A 10+ year old li-ion battery would hold less the These were most certainly aftermarket parts. Apple probably requested enforcement because they were marketing their battery repairs as "original equipment" and marked as such, which would leave Apple open to liabilities if they caught fire.

    3. Re:Lawyer up. by Aighearach · · Score: 4, Interesting

      For items manufactured in the US, the manufacturer is open to liability if they hurt somebody.

      For imported items, the importer is the one who is open to liability if they hurt somebody. That's Mr Rossmann in this case, not Apple.

      Thanks for throwing shit at the wall declaratively, though.

    4. Re:Lawyer up. by Aighearach · · Score: 2

      It does if it made it out of the factory overseas and was never sold by the company whose trademark is on it!

      For example, if the factory accidentally made an extra one, and accidentally sold it to you, and then you imported it, it went from "unsold trademarked goods" to "counterfeit" as soon as you crossed the border.

      OTOH, if the mark holder sold it to a distributor, and then they sold it to you, then it is all legit and importing it can't make it counterfeit.

    5. Re:Lawyer up. by jonwil · · Score: 2

      If I take a gearbox out of a Ford (one that's got a Ford logo stamped into the case) and replace a bunch of warn or broken gears inside with new gears made by a third party before selling that gearbox as refurbished (and being totally open about the fact that its a refurbished job and what was done to it) should Ford have the right to stop you just because its got a Ford logo on the case?

  5. Second reason not to buy Apple by DarkRookie2 · · Score: 2, Interesting

    You can't repair them
    Same with Microsoft.
    Same with Amazon
    Same with all phone manufactures
    Same with consumer laptops. (You can generally repair desktops and business laptops.)

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  6. Apple Cars by Anonymous Coward · · Score: 4, Insightful

    Apple should design cars, think of it.

    -after a set number of fuel-ups, the performance decreases to save fuel economy
    -after a set number of fuel-ups, the car can no longer function, because the gas tank is non-replaceable
    -if the tires wear down, you must purchase a new car
    -if the windshield wipers need replacement, just replace the whole windshield assembly
    -refilling the wiper fluid will cost $250
    -the floor mats are non replaceable
    -if you blow a headlamp, purchase a new car
    -if the remote keyfob battery dies, purchase a new car

  7. Re:Free Market by Anonymous Coward · · Score: 5, Insightful

    This is the free market. It will correct.

    What color is the sky on your fucking planet? Because it sure as shit isn't blue.

    This is overweening government using rules created by regulatory capture to protect powerful entrenched interests.

    It's most assuredly not anything close to being free market.

  8. Seems incredulous by DaphneDiane · · Score: 3, Insightful

    There are aftermarket batteries for vintage models that do not copy apples logo, such as the Rayovac ones for the original MacBook. The statement about batteries from demo machines running in stories is incredulous. Seriously suggesting that customers want repairs with batteries that have been trickle charged while continuously running, as would be the case for batteries from demo units, just fails Occam's razor. Story sounds like someone that is complaining after they got caught or at least should have done more research into their supplier.

  9. Apple sucks by Anonymous Coward · · Score: 3, Interesting

    Rossmann group recovered data from an iPhone my wife dropped in the water. Of course Apple was unwilling to help me, but Louis was! It's insanity to think that a product you purchase can be held hostage by a company for the entire time you "own" it. I'm done with Apple. They suck, a cancer in the tech arena. Tech is beginning to suck everywhere because of this type of bull$h1t. It's time for me to purchase a new car and I am actually considering purchasing a 1960's to 70's vintage restored vehicle to avoid all the nasty tech involved .. and I'm a IT professional!

  10. Re: Louis is great guy, but... by K.+S.+Kyosuke · · Score: 2

    How can they be official Apple batteries if Apple isn't selling them?

    Do they morph into a different unit once it's certain for the universe that Apple won't sell them? Or do they keep the same design, dimensions, parameters, manufacturing line, hands of workers assembling them...?

    --
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  11. Re: Louis is great guy, but... by vux984 · · Score: 4, Insightful

    "How can they be official Apple batteries if Apple isn't selling them?"

    Trivial: They could have been acquired while apple was selling them. Then they sat somewhere.

    For example, there's fairly brisk trade in laptop parts for certain popular discontinued laptops (including Apple) where the replacement parts are being recycled from units. e.g. the screen from a unit with a dead mainboard, or the mainboard from a unit with a dead screen... i repaired my old clamshell macbook for years with genuine apple parts you could no longer purchase from Apple.

    Counterfeit product is a real issue as well, to be sure. But it's overreaching pretty far to assume that just because apple won't sell you X that X is counterfeit.

  12. Re: Louis is great guy, but... by whoever57 · · Score: 3, Informative

    The term commonly used for vintage car parts is "new old stock" (NOS).

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  13. Re: Louis is great guy, but... by Aighearach · · Score: 3, Informative

    The principle is "first sale." Once Apple has sold it, then the buyer owns it and can resell it.

    If they're being produced on contract, and the contract ended and they have surplus units that have never been sold, those are "counterfeits" if they make their way to the market "somehow." What matters is when the rights holder sells the item.

    The trademark doesn't tell you what factory it came from, it tells you which company placed it on the market.

    Worrying about if it is functionally the same, that is a concern for fungible goods, not branded goods that trade on their mark.

    The real problem with the story is the lack of clear facts about what the items really were; new or used.

    Even "new old stock" is only legit if it was sold to a distributor who then warehoused it. It has to have been sold legitimately at some point to still be legit now. But once it was sold, they can warehouse it as long as they want.

  14. They are not "illegal products". Apple is bad. by gavron · · Score: 2

    You're not a lawyer, and your glib description of "illegal products" is nonsense. Even the legal expert cited in the original article wrote:
    > “This strikes me as an abuse of trademark law by Apple,” he added, “one clearly designed to maintain its stranglehold over the repair market and, ultimately, to force customers to buy new hardware.”

    So now we have a real legal expert who says that Apple marked products sold by Apple manufacturers to a third party are not an abuse of trademark law. Secondly laws don't cover products, so there's no such thing as an "illegal product", "illegal battery", "illegal gun", etc. There are violations of the law that people can do... such as violate trademark law, import laws, customs laws, which our heror here did not do.

    Hero: The guy trying to service "vintage" laptops by replacing batteries in devices Apple and their "genius" people won't touch. NB: Apple has nobody on their staff with the IQ to be a genius.
    BadGuy: Apple for using a US Government agency to help them promulgate their exclusionary practice of stopping 3rd party repair, even if it's for products they themselves refuse to repair.

    Winner: Apple. It cost them nothing to do this.
    Loser: Everyone using an Apple device that is either now or one day will be unilaterally declared by Apple to be "vintage" and non-repairable.

    Please don't play lawyer on slashdot. Or anywhere. UPL is a violation of the law.

    Ehud

  15. Re:CBP can claim whatever they want on imports by BLToday · · Score: 3, Interesting

    You could go into a Gucci store in Italy, buy 10 bags and ship it to yourself, CBP will stop that shipment and claim itâ(TM)s counterfeit even if you show the original receipt.

    I call BS on this one.

    it would seem that it MATTERS if you mail to yourself for personal use or to yourself as a business, with intent for resale.

    personal use is what seems to be the thing that breaks your assertion. can you cite that even personal use would mean the good you mailed to yourself are considered counterfeit?

    similarly, your link talked about greymarket and many of us regularly buy (or bought) cameras that were greymarket and they most certainly did make it to BH, adorama, etc - and are not stopped at the border.

    so, I call BS on this. personal use is OK and greymarket is NOT automatically illegal. Nikon would like to think so (and that's why I stopped supporting nikon) but its not ILLEGAL to import or sell greymarket goods, as long as its marked as such (ie, no US warranty or local post-sales support from the US support org)

    You're welcome to try mailing 10 Gucci bags to yourself for personal use if you don't believe me. Hell, you don't even have to mail it to yourself. Just try to land in LAX with more than 5 new Italian bags. Even if you declared it and paid the duty on it, they're going to give you a hard time. I've had a friend had a box of returned merchandise get seized at LAX. His friend had a thrift store in some Asian country, bought items from here, but couldn't sell it and had him bring it back to be returned to the manufacturers here. Fully documentation on the shipment, CBP claimed that he intended to sell counterfeit merchandise and confiscated the items.

    One of my ex-gf does graymarket import/export for a living. Generally depending on the port of entry and port of departure, you have 1% to 10% chance of inspection. If you're unlucky and your shipment gets inspected, you better have a license from the trademark holder for that shipment. What probably happened is Apple complained to CBP and Rossman's shipment was flagged for inspection. If it has an Apple trademarking on it and he didn't have a license from Apple to import, then his shipment is going to get seized.