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Microsoft's Problem Isn't How Often it Updates Windows -- It's How It Develops It (arstechnica.com)

Ever since Microsoft settled on a cadence of two feature updates a year -- one in April, one in October -- the quality of its operating system (taking into consideration the volume of bugs that emerge every few days) has deteriorated, writes Peter Bright of ArsTechnica. From the story: The problem with Windows as a Service is quality. Previous issues with the feature and security updates have already shaken confidence in Microsoft's updating policy for Windows 10. While data is notably lacking, there is at the very least a popular perception that the quality of the monthly security updates has taken a dive with Windows 10 and that installation of the twice-annual feature updates as soon as they're available is madness. These complaints are long-standing, too. The unreliable updates have been a cause for concern since shortly after Windows 10's release.

The latest problem has brought this to a head, with commentators saying that two feature updates a year is too many and Redmond should cut back to one, and that Microsoft needs to stop developing new features and just fix bugs. Some worry that the company is dangerously close to a serious loss of trust over updates, and for some Windows users, that trust may already have been broken. These are not the first calls for Microsoft to slow down with its feature updates -- there have been concerns that there's too much churn for both IT and consumer audiences alike to handle -- but with the obvious problems of the latest update, the calls take on a new urgency.

12 of 227 comments (clear)

  1. Imagine owning a car... by b0s0z0ku · · Score: 4, Insightful

    Imagine owning a car. One fine morning, you wake up and the steering wheel has been moved from left to right, and the brake pedal is on the ceiling. You call up the manufacturer, ask "why'd you do that."

    Answer: "it's better, you'll get used to be new driver experience."

    1. Re:Imagine owning a car... by thegarbz · · Score: 2, Insightful

      Sensationalist FUD much? Microsoft has never updated Windows 10 with such a jarring UI change. The Windows 10 steering wheel is where it has always been, as is every other fundamental control you need to use the OS.

      A more accurate description would be owning a car and waking up to find the air-conditioning controls now have a few different control options, oh and as part of that it set itself back from Celsius to Fahrenheit, also additional prompts now come up with different alarms while driving. Maybe the dashboard speed indicators have changed colours.

      Sounds horrible doesn't it?

      Personally it's a feature of exactly the car I want to buy: https://electrek.co/2018/09/03...

    2. Re:Imagine owning a car... by squiggleslash · · Score: 5, Insightful

      No, he's right, because what you're describing is what Microsoft is doing by accident, whereas what he's describing is the experience Microsoft intends you to have. We've gone from Windows 7, which, while not rock solid, could have uptimes measured in years and had a consistent, obvious, user interface, to Windows 10 which intentionally crashes (sorry, "updates") once a week, and which has UI changes that are mandatory every six months that result in users having to relearn basics like "Where in the settings do I change this?"

      That's ignoring the bugs. Your files being deleted? That's an accident. Everything above, that's on purpose. That's already terrible and Microsoft needs to stop it.

      --
      You are not alone. This is not normal. None of this is normal.
  2. Re:SDLC by b0s0z0ku · · Score: 3, Insightful

    0. Introduce random UX changes that no one needs or wants because oooooh! shinyyy!

  3. This, indeed this... by Penguinisto · · Score: 4, Insightful

    My biggest bugaboo is that Windows updates obliterates the CUDA-enabled nVidia video driver I have installed on the laptop, and replaces it with the craptastic non-CUDA Microsoft WHQL driver... which is why I have the whole thing disabled as deep in the registry as humanly possible.

    Would it kill Microsoft to look for 3rd-party drivers before stomping all over shit with their own versions? I mean, if it weren't for a few CG apps (and the lack of a decent nVidia GPU in the latest MacBook Pros), I wouldn't care, but damn...

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
  4. So what? by nagora · · Score: 5, Insightful

    If Microsoft Windows was only bought based on its quality and reliability there wouldn't have been a Windows 3, and if there had then ME would have killed it off, and of not then Vista would have, and if not then Windows 10... and so it goes one. Windows has never really been ready for the desktop - it's still unbearably bad/slow at even simple file handling.

    Microsoft have zero incentive to do things better because the market never punishes them for their mistakes. They just shrug their shoulders and carry on regardless.

    --
    "Encyclopedia" is to "Wikipedia" what "Library" is to "Some people at a bus stop"
    1. Re:So what? by Anonymous Coward · · Score: 2, Insightful

      Microsoft have zero incentive to do things better because the market never punishes them for their mistakes

      Sounds like a failure of the market. If Windows is so terribly unusable, then how come it hasn't been supplanted by macOS/Linux? Businesses aren't going to use tools that specifically work worse than others, so there must be some reason they haven't doubled down on any alternatives that could serve them better.

      It's called a monopoly.... Microsoft has one, and there are no other viable choices. When you're the only game in town, you can do pretty much whatever you want.

    2. Re: So what? by jd · · Score: 5, Insightful

      That's easy to answer.

      1. Businesses like the fantasy of someone to blame, Linux robs them of that

      2. Linux for the desktop was killed by OSDL and hardware vendors

      3. MacOS, OS/X and Linux don't have the range of applications needed

      4. Microsoft's Truth campaign

      5. Microsoft taxing vendors if they supply rival OS'

      6. Microsoft bribing ISO

      7. Legacy install base

      --
      It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  5. Shout all you want, the response will be the same: by Shadow+of+Eternity · · Score: 3, Insightful

    "Fuck you, who else are you going to go to?"

    --
    A bullet may have your name on it but splash damage is addressed "To whom it may concern."
  6. Re: Computer SCIENCE by Londovir · · Score: 4, Insightful

    I get what you're trying to say, but it would be nice if you didn't phrase it in a way that makes you a douche. My Computer Science degree, with the countless hours spent implementing every well known sorting algorithm, search algorithm, data manipulation algorithm, data structures, and other things that were done well decades ago, says your concept of requesting a lack of an engineering degree to being a code monkey is crap. A degree doesn't have to have the word engineering in it to be a valuable degree program. Hell, it doesn't have to be taught in a college of engineering either. It's the content and curriculum that matter. I'd argue it's more likely that the company has pushed their developers to release faster and faster, without the time needed to properly test and QA their work. You can be a vaunted engineer, and if you are being rushed, you'll make mistakes. Look at Apple... You could make the same arguments about the last 3 versions of iOS being substandard for quality as the Windows 10 updates have been lately. I doubt Apple has code monkeys, as you'd call it; I think they are just rushing their workers to market.

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    Londovir
  7. Yet another failure of capitalism by gestalt_n_pepper · · Score: 1, Insightful

    New *features* sells software. Bug fixes don't.

    Microsoft will keep churning out crud. Same shit. Different day. That same old 90s era C++ "we know better than you" attitude is still very much in evidence.

    --
    Please do not read this sig. Thank you.
  8. "Fix bugs" by tambo · · Score: 5, Insightful

    "Microsoft needs to stop developing new features and just fix bugs."

    Generally true, but what does Microsoft do about core features that are so intensely buggy that they are literally unsalvageable?

    • The Windows registry is a dumpster fire.
    • The Windows role-based security model is an unmitigated headache.
    • App compatibility is so bad that Windows still has a "Program Files" folder and a "Program Files (x86)" folder.
    • Windows Help has been beyond useless for the entire lifespan of Windows. It's so bad that people resort to MSDN, which is also beyond useless.
    --
    Computer over. Virus = very yes.