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Google News App Bug Is Using Up Gigabytes of Background Data Without Users' Knowledge (theverge.com)

A bug in the Google News app for Android is reportedly causing the app to use up excessive amounts of background data, leading to overage charges. "According to dozens of posts on the Google News Help Forum, users have been experiencing this issue as early as June," reports The Verge. "The issue was verified and addressed by a Google News community manager in September, stating that the company was investigating and working toward a fix, but the issue is still ongoing." From the report: Verge reader Zach Dowdle emailed in with his experience, and screenshots of his app and Wi-Fi data usage: "The Google News app is randomly using a ridiculous amount of background data without users' knowledge. The app burned through over 12 gigs of data on my phone while I slept and my Wi-Fi had disconnected. It lead to $75 in overage charges."

According to several users, the app burned through mobile data despite having "Download via Wi-Fi" turned on in the settings. In some extreme cases, the Google News app used up to 24GB of data, leading to overage charges of up to $385, users reported. So far, the only solutions seem to be disabling background data, and deleting the app altogether.

16 of 110 comments (clear)

  1. App? by Anonymous Coward · · Score: 5, Insightful

    Why do you need an app. I have one app on my phone - it's called a browser. It can go to any of the sites I need. The last thing I need to do is download piles of identical WebView wrappers for websites when a single browser app does 99% of what I need.

    1. Re:App? by Anonymous Coward · · Score: 3, Insightful

      I want my phone to download news overnight, so I can grab my phone in the morning and read news offline in the subway. A website is not able to do that. Or maybe now they can, using service workers and push notifications? Is this the point you're making?

    2. Re:App? by Anonymous Coward · · Score: 2, Funny

      Cool story, gramps. Make sure to secure your onions so they don't fall off your belt while your shaking your fist at cloud.

      No problem junior. Enjoy paying that $385 overage charge on that shiny new $1,000 iphone for that news app you had to have. When you're done, bitch a little to your friends about how all the boomers who don't throw away their money ruined your future.

  2. Re:Not much data in prison for HillBilly by Anonymous Coward · · Score: 3, Funny

    If only we could make Google great again. They suck pretty hard now.

  3. News by Calydor · · Score: 2, Interesting

    If it downloaded 12 GB overnight, let's be generous and say in the span of 12 hours so it's 1 GB per hour, WTF was it actually downloading? There's no way text and images posted in that time span is going to add up to that much data, and just how many news videos would it take to use that much data?

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    -=This sig has nothing to do with my comment. Move along now=-
    1. Re:News by AmiMoJo · · Score: 2

      I had a similar issue with a weather app. Pulled 7GB of data, exceeding the mobile data cap by 6GB. Presumably it just screwed up and downloaded the same stuff over and over, hammering the poor server that is used to just sending out a few hundred bytes to each client.

      It was one of the apps that came with the phone (not mine), so I took it back to the shop and explained what happened. In the end they cancelled the data charges and reset the usage to zero for that month, but insisted on taking the phone back for "repairs" too. A couple of weeks later they said they couldn't find the fault and would we like a new handset... So we took that and just disabled the problem app.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    2. Re:News by pnutjam · · Score: 2

      Yeah, It's pretty crazy. NPR One did this to my phone afew years ago. I installed it and had it on wifi all day, then I jump in my car and as soon as it hit the cellular network it pulled down a couple GB of data killing my plan.

  4. This happened to me by SpzToid · · Score: 4, Informative

    It costs me a bit north of $100, and my connectivity was cut off by the mobile provider at a really bad time. Ouch.

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    You can't be ahead of the curve, if you're stuck in a loop.
    1. Re:This happened to me by Anonymous Coward · · Score: 2, Informative

      If your subscription has overage charges, I would recommend setting a data limit on your phone. Both Android and iOS have supported a hard cutoff since basically forever.

    2. Re:This happened to me by MadKeithV · · Score: 2

      If they honour it as much as the "Download via Wi-Fi" option, what's the point?

  5. Just disable mobile data when not in use by tuxisthefuture · · Score: 5, Insightful

    Being of the generation who started using computers when every 'bit' mattered, I still use modern technology in the same way.

    I frequently cleanup and delete stuff I do not foresee needing (after taking multiple backups to offline media of course), I always turn off mobile data when I am connected to wifi or when I will not require it, I even turn off wifi on my phones and tablets when not in use to save the battery, such as at night or when driving.

    Such habits allow my devices to run for longer without a recharge when out and about plus it seems, have saved me countless well earned £££ by not becoming one of the people impacted by this software bug and others we may not know about.

    Unfortunately today, most people would not even dream of turning off data when not actively using it, as they may miss a Facebook post of their mate making a cuppa.

    When I attended college, 100MB (not Gigabytes, Megabytes) of storage served me perfectly well for 3 years as I had gotten used to formatting my digital photos and scans to acceptable quality and filesizes due to having grown up with 1.44MB 3.5 inch floppy disks.

    By the time I worked in the IT department at the same college 4 years later, students would arrive at the support department door in an endless stream on day 1 of their course, complaining that they have run out of space, having only saved 1 digital photo (why did their tutors not educate them on file size reduction? Don't get me started on the state of teaching!). Often they and their tutors demanded 100GB of storage space so they could save their photos and scans, which were to be used in Microsoft Word documents and presented on printed page at the size of a postage stamp, even though the saved file size would if laid out flat could easily be seen from space.

    What I am getting at here is that having grown up in the age of 'digital rationing', I had to learn how to manage my storage space/bandwidth cost effectively and with the end product in mind.

    Nowadays, people feel they don't have to bother, most probably don't even know that they can reduce the size of a photo taken by their digital camera or post process it in the GIMP or whatever to reduce the physical and file size. After all, they have a huge hard drive and cloud storage.

    Learning how to manage the space/bandwidth as effectively as they would a physical filing cabinet, would go a long way to reducing the risk they are exposed to from such Google bugs.

    1. Re:Just disable mobile data when not in use by Anonymous Coward · · Score: 5, Insightful

      This is also why programmers should be forced to use slow machines with insufficient resources.... so their code isnt more bloatware!

    2. Re:Just disable mobile data when not in use by AmiMoJo · · Score: 4, Interesting

      When I was in college I had to submit a written request to increase my default allocation of 1MB of disk space so I could work on a ray tracer.

      Nowadays I have lost count of how many terabytes I have in my file server. Thing is, hard drives are really cheap and it's just not worth wasting massive amounts of time sorting, compressing and discarding stuff. There was a comment on Slashdot that used the example of a photographer paying an intern minimum wage to do the job, and it turned out that just storing all the photos was cheaper.

      My time is valuable. I used to waste untold hours optimizing my Amiga to boot a little quicker or save a few kilobytes of RAM, but not any more.

      Same with my phone. It manages the wifi and power saving so well that I usually don't get below 70% in a day, so there just isn't any point wasting my time trying to save tiny amounts of energy by manually adjusting it constantly.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  6. Hey, no big deal. by bistromath007 · · Score: 2

    I'll just keep using Google News & Weather, which is better anyway.

    oh wait

  7. Only USD$75? by DontBeAMoran · · Score: 4, Funny

    The app burned through over 12 gigs of data on my phone while I slept and my Wi-Fi had disconnected. It lead to $75 in overage charges.

    Be happy you don't live in Canada, where 12GB over your regular quota would mean losing your house.

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    #DeleteFacebook
  8. Re: Is it just me... by Londovir · · Score: 2

    No, it's not just you. In fact, scrolling through the reviews in the Play store for the replacement app are horrendous, unless you ignore the sudden 4 star reviews that look suspiciously like astroturfing. There are tons of people who hate the new app. I hate it. I hate that Google decided what was best for me. That's the kind of crap I railed against Apple for, and it's ticked me off enough to make me slowly start thinking of going to an iPhone. (Among other reasons, to be sure.) As it stands, although I'm a very avid Angular 6/7 web application developer, I have little experience writing mobile apps. That said, I'm looking into learning NativeScript now and trying my hand at writing my own News and Weather replacement app. About 3 weeks ago I started screenshotting everything in the app I could so I had reference shots to work with. I'm glad I did, since Google absolutely killed the old app now. My biggest issue is trying to find suitable RSS feeds to use for the news pulls. Since Google deprecated their News API a while back (conveniently), it's not as clear where I can look for replacements. But, my anger gives me power, so I'll find a way, even if I have to hard code my own feeds.

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    Londovir