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Apple Watch Owners Asked To Return Devices For Repair After Update Glitch (bbc.com)
Apple has pulled an update for its smartwatches after some owners complained the software -- watchOS 5.1 -- had caused their devices to stop working. From a report: The problem appears to have baffled the firm's repair staff, and there appears to be no way at present for owners to restore the products themselves. Several have said they have been told they need to send in the devices for a fix. Apple said it intended to release a revised update soon. Those affected reported that their watches had become stuck in a state showing the Apple logo -- but nothing else -- on their screens. One owner of a newly released Series 4 model said he had been told it would take the firm's repair staff up to a week to decide whether his device needed to be repaired or replaced.
I don't understand. It is stuck showing the Apple logo and nothing else. Isn't that the purpose of the Apple watch?
They have been a hard driving "success" at any cost type of shop for a while. The result is that they have a lot of staff who are sleep deprived and frayed at the edges. There is hug pressure to appear perfect from the outside, which also results in the drive to hit deadlines no matter what. In that environment people make mistakes, and some of those mistakes slip through the cracks.
in general these overly complex OS's are damn hard to fully QA. M$ just had to have a do-over on a release that deleted folks files
Linux desktop users just, oh wait, there are almost none of those.
Are Apple and Microsoft competing to see who can be the most incompetent?
What are you talking about?
Microsoft definitely messed up. One of the purposes of their OS is to manage your files. It clearly failed at that.
Apple barely did anything wrong. The main purpose of the Apple watch seems be ostentatiously displaying the Apple Logo. According to the article, that's what the affected devices do. Mission accomplished!
No good deed goes unpunished...