Apple Launches Program To Repair Old Devices Like the iPhone 4S (9to5mac.com)
Apple is introducing a new "Repair Vintage Apple Products Pilot" program that will extend the period of time customers can receive repairs for older devices. "The new program at first will include the iPhone 5 and other Apple products that are about to become obsolete, and in the coming weeks will add more products to the list for devices that previously lost repair support," reports 9to5Mac. Some of the devices that will be included on the list include the iPhone 4s and MacBook Pro (15-inch, Mid 2012). From the report: Apple has long had a 5-7 year lifespan for repairing its products, meaning that owners of an iPhone, iPad or Mac can have repairs performed through Apple or an authorized service provider even when not under warranty. Usually after 5-7 years, products are then classified as "vintage" or "obsolete" (depending on the country and local laws) and Apple staff no longer offers parts or repairs. The company maintains a list of products that are classified as vintage and obsolete on its website.
For the new Pilot program, Apple will only be offering repairs for vintage devices based on part availability. Otherwise customers will be told that inventory isn't available because the product is considered vintage. So the new program doesn't guarantee you a repair, but it's a nice change from Apple's previous policy where it stopped offering repairs entirely after classifying devices as vintage.
For the new Pilot program, Apple will only be offering repairs for vintage devices based on part availability. Otherwise customers will be told that inventory isn't available because the product is considered vintage. So the new program doesn't guarantee you a repair, but it's a nice change from Apple's previous policy where it stopped offering repairs entirely after classifying devices as vintage.
What is the point, if security updates aren't being provided for versions of iOS that run on the older devices?
Huh, I still have a 4S with a non-working radio (wifi/gps/gyro)... Maybe it can be fixed now?
Interesting story, it was the 3rd in a row, the first was replaced in warranty because it lost its wifi (greyed out), the replacement had the same occur right outside the warranty, so I had to pay for a third one. I am not a masochist mind you, it was for development purposes, so it had to be a 4S. The third one had the same thing happen in about a year and a month (on a 1-year refurb warranty). Apparently, Apple had a thermal sensor in the wireless module that would malfunction easily and think it is overheating and disable the entire module. Ebay at the time was full of iPhone 4 & 4S with non-working wifi, and people could get them to work for a bit with a "thermal shock", i.e. heating the phone with a blowdrier or an oven then putting it in the freezer, but it would fail again. For me the craziest thing was that if you had the original iOS that the iPhone 4 came out with (4 and 4S both had that same sensor) and did not upgrade your OS, the sensor was not read by the system, it was a feature added afterwards, so your iPhone would not fail! Apple could fix it in software if they wanted to, but despite forums full of people with the problem, in typical Apple customer behavior the focus was on how to make them work again with crazy "thermal shock" stunts rather than something productive like demanding that Apple fixes it. Another company would have gotten sued hard...
Violence is the last refuge of the incompetent. Polar Scope Align for iOS
Hi Apple, nice stunt.
How about letting people repair their own devices with your parts as well. They should have this right, and it should be written into law if you're not going to offer it freely. Same for other manufacturers.
Well, I was going to say that I would be waiting for /.'ere to explain to me why this is yet more evidence that Apple sucks but I see that AC has already started it.
If Tim Cook personally promised each and every Apple user sexual favors from their favorite movie star (upon request, of course) somebody here on /. would figure out how that was bad, that Apple sucks, that Steve Jobs would've done it better, and Samsung did it first.
Why not, but for a price of new XS (or almost). I guess they brought this program to counter Louis Rossmann https://apple.slashdot.org/sto...
Uh... The last time I checked, the Apple II was not a "Mac desktop"...
God, wasn't it hipster enough to own a *current* iphone?
Same here, but it is very slow, limited, and many non-Apple apps don't run these days especially when developers removed their older versions from App Store. Local iTunes doesn't even back them up since iOS v9! :(
Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
Maybe I can get this old Apple I fixed and unload it at a garage sale or something.
Have gnu, will travel.
Terms like "vintage" and "antique" have actual meanings, being "greater than 50 years old" and "greater than 100 years old" respectively. Not even the original iPhone is approaching "vintage" yet.
Go suck a lemon, Apple.
I am not a masochist mind you
That's what she said
I only use it for development purposes
That's his alibi
They could do some limited production runs of the parts most commonly needed.
They've certainly got the bargaining clout to make the prices affordable too. Or so I imagine.
Sure, it's a long time ago, but fer cryin' out loud, in 1978 or so I could still buy (some) parts at the dealer for my 1962 model year car.
It was almost as if they built the cars and practically gave them away, just so they could sell parts. Like shavers and blades, and printers and ink. I'm honestly surprised Apple and the others can't make a business case for doing the same with phones: circuit boards, batteries, cases, and screens. Four parts.
"The environment and our consumers are very important to us, At Apple we're pleased to offer repairs on all our products from the Apple III on up. Once consumers see the great trade in value we give them as a reward for their continued loyalty, most opt for one of our new cutting-edge products..."
(I'm not that good at corporate speak.)
Send it in to be fixed, that will be $300, thanks.
These are the two cellphone construction techniques that make generate e-waste.
https://www.youtube.com/c/BrendaEM
If they are worried about e-waste they could give new life to older machines. They could offer 32->64 firmware updates for a bunch of old macs. The hackintosh community already figured out the hard part.
The iPhone 4S is ridiculously slow. By now it's only useful as a messaging and call device (e.g. phone, without smart).
This one has a fine patina Sir, should fetch a few shillings!
Apple obvious done a stock take on parts and realised that they have parts on the shelves for vintage products. Think on a plan to make money on all those parts destined for the bin....yeah, sell 'em at high profits. Trebles all round.
I bet they won't sell the parts to third party repair shops.
H&Ks Garf
AAPL hammered aftermarket, down by 6% because a) I-phone unit sales are down and b) Apple announced on the concall that they won't report unit sales any more. Could be Peak Apple.
When all you have is a hammer, every problem starts to look like a thumb.
Sady the apps I need do not since Apple refuses to release new OS versions for it. :-( I use android now.
Send it in to be fixed, that will be $300, thanks.
[citation needed]
Why not, but for a price of new XS (or almost).
I guess they brought this program to counter Louis Rossmann https://apple.slashdot.org/sto...
Louis Rossman is a lying Click-Whore. Nothing more.
Your mom is a fucking whore too, but you don't see anyone complaining about it