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Equifax Extends Free Credit Monitoring -- But Outsources It To Experian (krebsonsecurity.com)

An anonymous reader quotes Krebs on Security: A year after offering free credit monitoring to all Americans on account of its massive data breach that exposed the personal information of nearly 148 million people, Equifax now says it has chosen to extend the offer by turning to a credit monitoring service offered by a top competitor -- Experian. And to do that, it will soon be sharing with Experian contact information that affected consumers gave to Equifax in order to sign up for the service... Equifax says it will share the name, address, date of birth, Social Security number and self-provided phone number and email address with Experian for anyone who signed up for its original TrustedID Premier offering. That is, unless those folks affirmatively opt-out of having that information transferred from Equifax to Experian. But not to worry, Equifax says: Experian already has most of this data. "Experian currently has and is using this information (except phone number and email address) in the fulfillment of the Experian file monitoring which is part of your current service with TrustedID Premier," Equifax wrote in its email.
Krebs also points out the big problem with all credit monitoring services: "while they might let you know when someone has stolen your identity, they're not likely to prevent that from occurring in the first place." The best mechanism for preventing identity thieves from creating and abusing new accounts in your name is to freeze your credit file with Experian, Equifax and TransUnion. This process is now free for all Americans, and simply blocks potential creditors from viewing your credit file. Since very few creditors are willing to grant new lines of credit without being able to determine how risky it is to do so, freezing your credit file with the Big Three is a great way to stop all sorts of ID theft shenanigans... All three big bureaus tout their credit lock services as an easier and faster alternative to freezes -- mainly because these alternatives aren't as disruptive to their bottom lines....

TransUnion and Equifax both offer free credit lock services, while Experian's is free for 30 days and $19.99 for each additional month. However, TransUnion says those who take advantage of their free lock service agree to receive targeted marketing offers. What's more, TransUnion also pushes consumers who sign up for its free lock service to subscribe to its "premium" lock services for a monthly fee with a perpetual auto-renewal. Unsurprisingly, the bureaus' use of the term credit lock has confused many consumers; this was almost certainly by design. But here's one basic fact consumers should keep in mind about these lock services: Unlike freezes, locks are not governed by any law, meaning that the credit bureaus can change the terms of these arrangements when and if it suits them to do so.

5 of 47 comments (clear)

  1. Horse Egress Notification Service by mentil · · Score: 4, Insightful

    We promise to tell you how many horses bolt from your barn.
    What's that you say about closing the barn door? That's crazy talk!

    --
    Corruption is convincing someone that the selfless ideal is the same as their selfish ideal.
  2. Freeze your credit by Ancil · · Score: 5, Insightful

    Leaving aside the argument about the credit monitoring services themselves for a moment..

    Freeze your credit record, if you haven't already. I did this years ago and it works really well. You give them a 6 digit PIN and without that PIN it's impossible to get so much as a cell phone much less open a line of credit. When you want to refi your home or some such, you just thaw it for a 10 day period and it re-freezes automatically.

    "I shouldn't have to do that" is not going to much comfort if someone steals your identity.

  3. Re: It's amazing that this is a problem by Anonymous Coward · · Score: 2, Insightful

    After I moved to the US, I was really surprised how weak and how commonly used the SSN is. A real joke.

    At some point, the federal government is gonna have to step up and seriously fix identity and identity theft.

  4. Re:It's amazing that this is a problem by jriding · · Score: 5, Insightful

    This used to be called bank fraud. This put the banks on the hook for it and the feds investigated it.
    With a magic want they kept telling everyone it was identity theft. Like someone stealing your bike from your yard. This made the person who's had the theft on the hook. And we all know how hard the local cops look for the bike thief.
    All day long this is still bank fraud, and the banks who gave the thief the money should be on the hook for it.

    --
    love the taste, hate the texture
  5. Re: It's amazing that this is a problem by rastos1 · · Score: 4, Insightful

    They failed at due diligence, not you.

    How are they supposed to perform due diligence?

    The bank believes that it gave money to person A when in fact it gave it to person B because person B told the bank that he is person A. From the bank's POV, the bank gave credit to person A and thus expects that person A pays it back.

    Oh. You mean that bank should ask the person asking for money for some proof of identity? Something that can be carried in a wallet. Something that is difficult to forge. Something with a person's picture. Something that can be verified against a central database. Something that is issued to everyone for free when they reach some legal age ... crazy talk, isn't it?