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US Regulator Demands Companies Take Action To Halt Robocalls (reuters.com)

FCC Chairman Ajit Pai on Monday wrote the chief executives of major telephone service providers and other companies, demanding they launch a system no later than 2019 to combat billions of "robocalls" and other nuisance calls received by American consumers. Reuters reports: In May, Pai called on companies to adopt an industry-developed "call authentication system" or standard for the cryptographic signing of telephone calls aimed at ending the use of illegitimate spoofed numbers from the telephone system. Monday's letters seek answers by Nov. 19 on the status of those efforts.

The letters went to 13 companies including AT&T, Verizon, T-Mobile, Alphabet, Comcast, Cox, Sprint, CenturyLink, Charter, Bandwith and others. Pai's letters raised concerns about some companies current efforts including Sprint, CenturyLink, Charter, Vonage, Telephone and Data Systems and its U.S. Celullar unit and Frontier. The letters to those firms said they do "not yet have concrete plans to implement a robust call authentication framework," citing FCC staff. The authentication framework "digitally validates the handoff of phone calls passing through the complex web of networks, allowing the phone company of the consumer receiving the call to verify that a call is from the person supposedly making it," the FCC said.

5 of 161 comments (clear)

  1. All outbound cold calls are evil by thogard · · Score: 3, Interesting

    There needs to be a system so that you can buy whatever from a very obnoxious caller and then once the money goes thorough, process the entire chain of transactions under electronic wire fraud.

    Companies should be required to correctly answer the question "where did you get my number from" and "tell them and everyone else they are affiliated with to remove my details" and there should be major fines for not complying.

    I would be happy for just more digits on the phone number. If 212-555-1234 goes to me, I want 212-555-1234-98765 to go to my phone and all the rest to go to disappear into a "its lenny" type system.

  2. Too little, too late. Phone system is ruined by darthsilun · · Score: 3, Interesting

    I don't answer calls from numbers I don't recognize. I must have hundreds or even thousands of numbers blocked. I hardly even use my phone as a phone any more.
    You want to reach me, send me an email or text me. I suppose if I was really hip I'd be using Telegram (or some other thing.)
    Which is funny because 30 some odd years ago I sent real telegrams to my friends when their kids were born. For the novelty factor. It blew their minds back then, when the telegram system was still up and running.

  3. Re:Just follow the money by ShanghaiBill · · Score: 4, Interesting

    How exactly do you mandate endpoint authentication for calls originating from Canada, Latin America, South America and overseas?

    You don't. You just fine the telecoms a significant amount of money for every spoofed robo-call. Let them worry about how to fix the problem.

    Once the fines start, I predict they will come up with a solution in about five minutes.

    Financial incentives work better than regulatory micromanagement.

  4. Re:Just follow the money by tlhIngan · · Score: 4, Interesting

    It is 100% controllable by the phone companies.

    I work with SIP and PBX professionally. I can pass anything I want out to my provider, but you can be assured that they know with absolute certainty what DIDs I SHOULD be passing out legitimately.

    My provider could stop all spoofed numbers from me before they go out anywhere, and eliminate ~90% of all this scam/spam/spoofing overnight. Providers only need to police their own networks to reduce spoofing and all the crap that comes with it.

    Any legitimate need to spoof a number (which are a vanishingly small number) should be documented and legally approved.

    And some providers do. We switched landline providers and our new one filters the caller IDs we tell it. Our old one didn't, but the new one knows which phone numbers belong to us and does a quick lookup to make sure the number we pass it is one of ours. (We have something like 100 phone numbers, but we only have around 15 connections on a fractional).

    The biggest source of the spoofs really is VoIP - and it's going to be hard to source filter those because many VoIP providers have large pools of numbers that they peer with everyone, so those lists need to be shared with all their connection providers. But that's becoming a fancy form of spoofing if your provider can simply acquire a number (from somewhere other th an you) and say it's theirs.

    Perhaps all the VoIP providers need to get together and actually list out who owns what number in a centralized directory that can be consulted/ And if it's not there, then show up as 000-000-0000 or something to show an obviously invalid number and to hang up on them. But sucks to be on VoIP...

  5. Allow the receiver to charge a fee by PacoSuarez · · Score: 4, Interesting

    Just let the receiver of the call charge a fee to the caller if they are not happy with the call. Say $1. If I receive an unwanted robocall, I dial some code on my phone after the call and the previous caller gets charged $1. It can go to the receiver's account or it can be split between the receiver and his phone company. It doesn't really matter, because unwanted calls would almost completely disappear overnight.

    Given that billing for phone calls is already in place, I don't see where the obstacle to implementing something like this would be.