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Google Accused of 'Trust Demolition' Over Health App (bbc.com)

A privacy expert is criticizing Google for taking over a controversial health app developed by AI firm DeepMind. The app in question -- Streams -- was first used to send alerts in a London hospital but hit headlines for gathering data on 1.6 million patients without informing them. DeepMind now wants the app to become an AI assistant for nurses and doctors around the world. BBC reports: One expert described the move as "trust demolition." Lawyer and privacy expert Julia Powles, who has closely followed the development of Streams, responded on Twitter: "DeepMind repeatedly, unconditionally promised to 'never connect people's intimate, identifiable health data to Google.' Now it's announced... exactly that. This isn't transparency, it's trust demolition," she added.

26 of 60 comments (clear)

  1. Trust by 110010001000 · · Score: 3, Funny

    In Google We Trust. It is on all new dollars.

    1. Re:Trust by 110010001000 · · Score: 3, Insightful

      Too bad. Your health care provider already shared it with them.

    2. Re:Trust by 110010001000 · · Score: 1

      When did you win the right for privacy? I must have missed that.

    3. Re:Trust by gweihir · · Score: 1

      Naaa, just another false God. We already have more than enough of them.

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      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    4. Re: Trust by c6gunner · · Score: 1

      I like how your "citation" never once mentions the word "privacy". Very droll.

    5. Re:Trust by pgmrdlm · · Score: 1

      Because we are talking about Health data.

      The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy, Security, and Breach Notification Rules are the main Federal laws that protect your health information. The Privacy Rule gives you rights with respect to your health information.Mar 26, 2018

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      Anonymous comments are as pathetic as the anonymous "sources" that contaminate gutless journalism from the New York Time
    6. Re:Trust by nospam007 · · Score: 1

      "No thanks Google. I wouldn't share a single bit of info on me or my friends with them."

      So you don't have neither an Android nor IOS phone.
      You must be one of those elusive 2 Windows phone users.

    7. Re:Trust by desdinova+216 · · Score: 1

      maybe they're still using blackberries?

    8. Re: Trust by c6gunner · · Score: 1

      It's always entertaining to see insults being flung around by morons who can't even figure out how to link to a citation. If we were offline I suspect you'd be pointing to a phone book while flinging faeces.

    9. Re: Trust by c6gunner · · Score: 1

      I got a laugh out of the fact that he's trying to cite the bill of rights even though he clearly has no clue what it says or means ... and that he truly believes there's some all-encompassing "right to privacy".

      Google's shitty conduct is an entirely separate matter. I've started down the road of trying to eliminate as many of their products from my life as possible, but it's a slow slog.

  2. Which is worse? by MikeRT · · Score: 1

    Them having some of your health records or them buying access to your MasterCard transactions? And why are you using Android when they keep having "oopsies" where Google services don't honor the privacy controls and keep sending data? And please tell me you're not pissing and moaning about them datamining your "free" email.

    Fact of life, folks: you can't make a deal with the devil and not come out burned and stinking of sulfur.

  3. Just like Facebook by CanadianMacFan · · Score: 2

    Just like Facebook when it said it wouldn't take any user data from WhatsApp when it bought that company. These companies thrive on user data and aren't going to pass up a chance to get more if they can no matter what they've said before.

    1. Re:Just like Facebook by LostMonk · · Score: 1

      The difference, perhaps, is no one believed Facebook's statement for a second.

    2. Re:Just like Facebook by wiretrip · · Score: 1

      Absolutely. I am conviced that the FB app sees WhatsApp conversations too; via the 'app family' facility in iOS and data sharing in Android. After all, they only state encrypted end-to-end, the 'ends' are plaintext.

  4. Hysterical by jbmartin6 · · Score: 4, Interesting

    There's nothing in the story about sharing data, just the technology. DeepMind said "Patient data remains under our NHS partners' strict control, and all decisions about its use will continue to lie with them. The move to Google does not affect this." The knee-jerk hysteria of privacy nuts is sadly counterproductive, even fewer will listen each time until eventually they are left shouting at each other in an isolated room. Or has that happened already?

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    This posting is provided 'AS IS' without warranty of any kind, implied or otherwise.
    1. Re:Hysterical by jbmartin6 · · Score: 2

      I believe it to a point. There is a certain class of identifier which has no value for Google, such as name and specific street address. So a lot of medical data (and other kinds) are shared widely (not just with Google) after being 'anonymized' by removing the very specific identifiers. This is done for statistical analysis and a host of other reasons. But de-anonymizing isn't overly difficult if you already have other data to match against. Which Google and thousands of other organizations do.

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      This posting is provided 'AS IS' without warranty of any kind, implied or otherwise.
    2. Re:Hysterical by gweihir · · Score: 1

      Well, I do agree that deanonymizing "anonymized" data is routinely very easy, especially when you only want 95% or so in accuracy.

      However, I do not get your point. Are you saying this latest development changes nothing and they were directly lying before and are just maybe a bit more honest now?

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    3. Re:Hysterical by jbmartin6 · · Score: 1

      I'm saying I believe that the data as held by DeepMind likely will not be shared. An "anonymized" subset of the data has probably already been shared multiple times.

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      This posting is provided 'AS IS' without warranty of any kind, implied or otherwise.
  5. Evil by gweihir · · Score: 1

    Pretty much what more perceptive people have predicted is happening. Also, anybody working at Google should think very hard about what it means to be complicit and whether that is something they want to be.

    --
    Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    1. Re: Evil by gweihir · · Score: 1

      Such beliefs come easy when you are arrogant and ignorant enough.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  6. Trust Me... by rmdingler · · Score: 1

    The check's in the mail.

    No, that dress doesn't make you look fat.

    Despite the fact that our entire history screams otherwise, we won't compromise your privacy to monetize your data.

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    Happiness in intelligent people is the rarest thing I know.

    Ernest Hemingway

  7. Never trust applications. by Gravis+Zero · · Score: 3, Interesting

    Never trust an application to not behave maliciously. If it has the technical capability to copy your information and phone home then you should assume that's exactly what it will do. We need to develop security hardened OSes to prevent this kind of privacy infringement because it will not stop on it's own but it can be prevented from happening in the first place.

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    Anons need not reply. Questions end with a question mark.
  8. The Streams by ilikethings · · Score: 1

    Don't cross the Streams

  9. Need to adjust that wording by bagofbeans · · Score: 1

    and all decisions about its use will continue to lie with them

    is actually

    and all lies about its use will continue to be their decision

  10. Jail Time by sit1963nz · · Score: 1

    The ONLY thing that will stop these large corporations is 2-3 years jail time for senior management. Paying fines does not work, they simply view that as a cost of doing business.

  11. The NHS don't realise how valuable their data are! by wiretrip · · Score: 1

    Really, the NHS should have an in-house data exploitation centre. Research should be invited (and the data 'rented out') but should be done on the premises, using NHS hardware; the data should never leave.