AT&T Will Keep Your Money If You Cancel TV Or Internet In Middle of Billing Cycle (gizmodo.com)

An anonymous reader quotes a report from Gizmodo: The telecom giant has announced the end of its prorated credits for some subscribers who cancel a service in the middle of a billing period. AT&T bills service for DirecTV, U-verse TV, AT&T Phone, AT&T Internet, and Fixed Wireless Internet in advance. It previously offered the option to receive a credit for any unused days in a month when a subscriber canceled before the next billing period, but it will now force many customers to ride out the month with nothing in return. The change goes into effect on January 14, 2019, in most states, so if you're considering a change, it's time to plan ahead. If you're even one day into your billing month, you'll presumably have to pay for the full period, according to the company's new policy. You get to keep the service you don't want for that period of time, but, of course, you're canceling because you don't want it. The change will not apply to customers in California, Illinois, New York and, in some instances, Michigan.

Comments

Big companies look for ways to be abusive.

[Anonymous Coward]

Big companies look for ways to be abusive, apparently.

I wish the U.S. had a functioning government.

Ma Bell up to its old tricks!

[Y2K is bogus]

This kind of crap is why AT&T was broken up in the first place! I'm happy that I'm not one of their customers, but I feel bad for all those people who are.

Between their abusive policies, lack of investment in infrastructure (coverage sucks in anything but metro areas), and their discontinuations of services (No Satellite for You!), they are batting a million!

There are large swathes of the country that do not have access to broadband sufficient to replace their Satellite TV, so I guess that'll leave Hughes to pick up the pieces!