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Border Agents Fail To Delete Personal Data of Travelers After Electronic Searches, Watchdog Says (gizmodo.com)

The Department of Homeland Security's internal watchdog, known as the Office of the Inspector General (OIG) found that the majority of U.S. Customs and Border Protection (CBP) agents fail to delete the personal data they collect from travelers' devices. Last year alone, border agents searched through the electronic devices of more than 29,000 travelers coming into the country. "CBP officers sometimes upload personal data from those devices to Homeland Security servers by first transferring that data onto USB drives -- drives that are supposed to be deleted after every use," Gizmodo reports. From the report: Customs officials can conduct two kinds of electronic device searches at the border for anyone entering the country. The first is called a "basic" or "manual" search and involves the officer visually going through your phone, your computer or your tablet without transferring any data. The second is called an "advanced search" and allows the officer to transfer data from your device to DHS servers for inspection by running that data through its own software. Both searches are legal and don't require a warrant or even probable cause -- at least they don't according to DHS. It's that second kind of search, the "advanced" kind, where CBP has really been messing up and regularly leaving the personal data of travelers on USB drives.

According to the new report [PDF]: "[The Office of the Inspector General] physically inspected thumb drives at five ports of entry. At three of the five ports, we found thumb drives that contained information copied from past advanced searches, meaning the information had not been deleted after the searches were completed. Based on our physical inspection, as well as the lack of a written policy, it appears [Office of Field Operations] has not universally implemented the requirement to delete copied information, increasing the risk of unauthorized disclosure of travelers' data should thumb drives be lost or stolen."
The report also found that Customs officers "regularly failed to disconnect devices from the internet, potentially tainting any findings stored locally on the device." It also found that the officers had "inadequate supervision" to make sure they were following the rules. There's also a number of concerning redactions. For example, everything from what happens during an advanced search after someone crosses the border to the reason officials are allowed to conduct an advanced search at all has been redacted.

20 of 89 comments (clear)

  1. Confirmation is nice but... by fustakrakich · · Score: 3, Informative

    Raise your hand if you didn't expect that one...

    The still untried solution awaits

    --
    “He’s not deformed, he’s just drunk!”
    1. Re:Confirmation is nice but... by rtb61 · · Score: 4, Insightful

      Let's all guess why they are keeping it secret. I'll bet pretty much anything, that a bunch of customs agents where going through attractive women's photo albums and pilfering images used for sexting, oh yeah and doing it a lot.

      --
      Chaos - everything, everywhere, everywhen
    2. Re:Confirmation is nice but... by gweihir · · Score: 2

      They have no accountability, they do not get punished whatever misdeeds they do, they have wayyyy too much power. Of course they would do this.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  2. Two out of Five ain't bad... by bobbied · · Score: 3, Interesting

    I'm surprised that two out of the five actually did delete the data.

    I wonder how much of this is "Quick Format" and "Hey we found old data here!" kind of things?

    But I think we buried the lead here. What really concerns me is that the documentation about the searches and why they where conducted is woefully lacking (see page 6 of the PDF). Seems that this process is ripe for abuse and that the controls in place for keeping this on the up and up are being ignored.

    Think of it this way.. IF nobody is documenting why and when this is being done, there is no real proof and no real way to get it to stop if it really is out of hand.

    --
    "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
  3. Re:When will people wake up? by ArylAkamov · · Score: 2

    Only when the average man becomes extremely uncomfortable. So not for a long time.

  4. Why would they. by wolfheart111 · · Score: 2

    They can sell it :(

    --
    [($)]
  5. So... by Locke2005 · · Score: 3, Interesting

    What's to stop you from removing the Micro SDHC card from your phone before the search? They're not getting their hands on MY MP3 files!

    --
    I've abandoned my search for truth; now I'm just looking for some useful delusions.
    1. Re:So... by wonkey_monkey · · Score: 4, Informative

      What's to stop you encrypting your data and storing it somewhere on the internet instead of taking a physical copy through a checkpoint?

      If a terrorist wants to bomb a plane, he's going to need to smuggle a bomb past security, so checking people for bombs isn't exactly a stupid idea (whether the balance between safety, security, privacy, and theatrics is good is a whole different matter). But if he's got some "terrorist data" to move around, why would he physically carry it?

      --
      systemd is Roko's Basilisk.
    2. Re:So... by AHuxley · · Score: 2

      The US gov is not after "company documents, tax documents, industrial documents". The NSA/MI6/GCHQ/CIA can get all that for free in real time globally.

      The US gov wants a person to lie directly when asked a simple question.
      The US mil and its support in other nations already know who is entering the USA and what they did globally while on "holiday".
      The questions and search at the international border allows for people tracked globally by the US mil/CIA to be questioned as a very random "event".
      Such people who support banned groups, have funded banned groups then have to lie about such support to the US gov.
      No further "methods" get exposed. That one lie revokes the ability to enter the USA. The "lie" can start a formal investigation without having to show what the US mil found the person doing in another nation.

      Its not about "company documents". The US wants to find images of people supporting banned groups, been in contact with criminals.

      --
      Domestic spying is now "Benign Information Gathering"
    3. Re:So... by pipedwho · · Score: 2

      Moral of the story, never remove the SD card from your phone before crossing the border. This manoeuvre is probably far more painful if there's nothing for them to find, and yet they keep looking.

    4. Re:So... by morethanapapercert · · Score: 2
      And yet, there have been those on this site who argue that making a copy isn't "theft" because the owner isn't deprived of their copy.

      In this case, for foreigners with sensitive business documents, the CIA and NSA would be seriously remiss in their duties if they didn't try to mine such info at every opportunity and analyse it 6 ways from Sunday to give the US any edge in security (and lets be honest, any edge in prosperity too)

      Terrorists, at least, tech savvy terrorists, wouldn't have sensitive data on mobile devices coming across the border. As others have said, it only makes sense to use cloud storage for that sort of thing. BUT, what the hypothetical terrorist might have on his device is traces of the address of their chosen cloud storage, encryption keys needed and so on. (probably not log in/authentication credentials, those are usually memorized.) If a bad actor forgot the encryption keys were on his system, DHS would have a nice invitation to access every thing he could.

      In theory, what happens is your sensitive business info gets slurped onto a thumb drive and then sent to the DHS central database and some automatic screening goes on. If you have nothing that raises red flags, it gets archived in that massive NSA storehouse and you are free to go. Unless it becomes relevant to a case, your data never gets looked at by a human being and likely never gets re examined by software either.

      --
      I need a wheelchair van for my son. Help me get the word out. https://www.gofundme.com/wheelchair-van-for-jj
    5. Re:So... by drinkypoo · · Score: 2

      And yet, there have been those on this site who argue that making a copy isn't "theft" because the owner isn't deprived of their copy.

      That's because it isn't theft. Theft is where you take someone from someone and they are subsequently deprived of it. Copying someone's data without their permission is not theft, it is violation of copyright. We have an entire separate body of law for copyright specifically because it is different from theft. Were it otherwise, we could simply have different sentencing guidelines under the existing laws governing theft to cover theft of data. But it isn't, so we don't, because you can't.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  6. Re:When will people wake up? by ShanghaiBill · · Score: 5, Informative

    The Constitution only applies to U.S Citizens.

    No it doesn't. The Constitution does not confer rights. It places restrictions on the government. The First Amendment says: "Congress shall make no law.... It doesn't say "no law except on foreigners". No where in the Bill of Rights does it say they only apply to citizens.

    These searches are applied to non citizens trying to gain entry to our country.

    Wrong. Anyone, citizen or non-citizen, is subject to search when crossing a border, or within the border area.

  7. So... by TheDarkMaster · · Score: 4, Insightful

    So the border guards can steal your data without having to give any explanation and without having to fear consequences. And I'm not talking about "MP3 files", I'm talking about company documents, tax documents, industrial documents, all sorts of perfectly legal information that is private property of a company or an individual.

    One more reason not to travel to the US, even to tourism.

    --
    Religion: The greatest weapon of mass destruction of all time
  8. Re:When will people wake up? by AHuxley · · Score: 3, Informative

    Once a non US citizen is in the USA they get all the expected human rights that the US gov has set and accepts.
    Food, water, health care, visits by their embassy.

    People just have to stop supporting/funding banned groups when outside one the USA.
    Been part of a banned group and not mentioning that fact when asked is a crime.
    Supporting a banned group and related funding is a crime when asked about any such activity.
    Traveling in a nation that supports banned groups and not telling the US gov about that extra "holiday" when asked is a crime.
    Having images taken with wanted criminals who are active members of a banned group .... and not mentioning that to the US gov..
    Creating a fake identity to hide past that had a person supporting banned groups.
    Banking for banned groups.
    Transferring tech and money to nations that have sanctions imposed.

    No loss of rights for a non citizen/illegal migrant. When the US gov asks questions when entering the USA, don't hide past events and expect to be allowed in.

    Thats why the search of digital data/images/gps is so important. It finds people who support banned groups outside the USA. People who then lie to the US gov.

    --
    Domestic spying is now "Benign Information Gathering"
  9. Thumb drive prophylaxis by pipedwho · · Score: 4, Insightful

    So let me get this straight.

    Some random customs officer takes a USB stick and puts it into someones laptop. A laptop with total control of its own I/O systems, peripheral ports, and software execution environment. Maybe they try to run some custom software that exists on the USB stick. Maybe they try to boot your machine off their USB stick, or have it somehow run something from the USB stick before you host OS takes control.

    Then they take out the USB stick, hopefully wipe it off, and put it into someone else's laptop and do the same thing?

    And they think this is a good idea?

    I'll leave it up to the reader to see if they can find the problem with this.

    1. Re:Thumb drive prophylaxis by morethanapapercert · · Score: 4, Interesting
      That could be the plot of a decent movie. DHS decides to spend a LOT more attention on tourists coming in and out of Las Vegas during the Black Hat conference. Licking their chops in anticipation of all the grey and black hats they're gonna catch. But word of this plan leaks and attendance to the Con spikes massively as hacker and cracker folk from all over the world rush to Las Vegas in hopes of scoring the major coup of being the one who provided the poison pill mobile device that brought the DHS system down. Security checkpoints buckle under the unexpected load, supervisors calling in everybody for unscheduled overtime, the whole thing blowing up and social media, some grey hats going through security over and over, with ever decreasingly plausible disguises to see what it takes to make the overwork slobs on the front lines go "wait a second..." And then, when misery is at its peak, someone's carefully crafted data finds a weakness in the data upload system and brings down the DHS-NOC links for every customs point in America and a few in other countries.

      TALK ABOUT BRAGGING RIGHTS. It's xkcd's Bobby Tables gone hard core.

      (innocent look) Does any one know if DHS sanitizes its data inputs?

      --
      I need a wheelchair van for my son. Help me get the word out. https://www.gofundme.com/wheelchair-van-for-jj
    2. Re:Thumb drive prophylaxis by MiniMike · · Score: 2

      A "bad actor" could also copy whatever was available on the DHS USB drive from previous scans, in hopes of getting useful into/pics/method to embarrass DHS. If there's a high value (or hot) target, they could even just get in line behind them in hopes of getting this data.

  10. Re:When will people wake up? by morethanapapercert · · Score: 5, Insightful

    The irony of someone promoting this sort of thinking while using the handle AHuxley is just staggering. You do know that Aldous was on the left side of the political spectrum right? He was a humanist, cherished the value of human beings over the systems humans create to serve their needs.

    --
    I need a wheelchair van for my son. Help me get the word out. https://www.gofundme.com/wheelchair-van-for-jj
  11. Re: CBP is tasked to protect against any illegal i by Anonymous Coward · · Score: 2, Interesting

    It's a gotcha procedure, and has nothing to do with protecting anyone or anything. It's simply about catching people in an arbitrary violation of rules in order to extort money or exert power.

    That sort of arbitrary game playing is the very essence of government corruption, it's simply a matter of scale and scope. They get away with the little shit they pull, and keep pressing the boundaries until the gotcha games exceed some critical threshold - either populist in nature, or someone with sufficient power and money gets irritated.

    Gotcha games should be identified and eliminated by their essential qualities, instead of citizens having to play along. In fact, that's kinda the whole fucking point of the U.S. constitution. These things are only possibly because the core principles have been irrevocably buried in two centuries of corrosive minutiae.

    The solution is the modern digitization, review, simplification, and constitutional ratification of all federal law. Fat chance of that ever happening, when known loopholes and ever more nebulous, incoherent laws allow essentially unlimited abuse by the ruling class.