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Annual Smart Speaker IQ Test (loupventures.com)

Research firm Loop Ventures published its annual Smart Speaker IQ Test this week. Like earlier iterations of the test, it put the top smart assistants and speakers head-to-head, grading them on a wide range of queries and commands. From the report: We asked each smart speaker the same 800 questions, and they were graded on two metrics: 1. Did it understand what was said? 2. Did it deliver a correct response? The question set, which is designed to comprehensively test a smart speaker's ability and utility, is broken into 5 categories:
Local -- Where is the nearest coffee shop?
Commerce -- Can you order me more paper towels?
Navigation -- How do I get to uptown on the bus?
Information -- Who do the Twins play tonight?
Command -- Remind me to call Steve at 2 pm today.

It is important to note that we continue to modify our question set in order to reflect the changing abilities of AI assistants. As voice computing becomes more versatile and assistants become more capable, we will continue to alter our test so that it remains exhaustive.
Results: Google Home continued its outperformance, answering 86% correctly and understanding all 800 questions. The HomePod correctly answered 75% and only misunderstood 3, the Echo correctly answered 73% and misunderstood 8 questions, and Cortana correctly answered 63% and misunderstood just 5 questions.

12 of 129 comments (clear)

  1. A command they all need to honor by nwaack · · Score: 4, Funny

    before anyone should ever put one of these in their house: "Alexa/Siri/Google, stop spying on me."

    1. Re:A command they all need to honor by hawguy · · Score: 4, Funny

      Reminds me of this:

      https://www.reddit.com/r/The_D...

      For those that don't want to click:

      People from the 60's: "I better not say that or the government will wiretap my house"

      People today: "Hey wiretap, do you have a recipe for pancakes?"

    2. Re:A command they all need to honor by swillden · · Score: 4, Interesting

      Sound drivers are user-removable, yes they are. You can verify non-function of the speakers and mic on most systems. Again, conflating phones, PC's and "smart" assistants is reductive in terms of actual security.

      Well, it is for people who actually disable the microphones on their laptop and cell phone (which would make it not a "phone" any more, wouldn't it?). Do you do that? If so, your commitment to privacy is impressive. Also misguided, but impressive.

      For the other 99.999% of the population, hawguy has a very good point. If you believe that companies are willing to violate their claims about what their devices do (which, note, is often illegal), then you have to assume that any and all of them might be listening to you. If you believe they're honest about what their devices do (and again, note that you don't have to believe in their honorable nature or good intentions to believe that, just their unwillingness to risk the legal and PR disaster that could result from lying), then smart speakers are fine, because they only record/transmit after their hotword is spoken and they let you review and optionally delete everything they recorded.

      To make my evaluation of these risks clear, I carry a cellphone with multiple microphones and cameras, use a laptop with integrated microphone and camera and a desktop with an attached Logitech microphone/camera -- with drivers properly installed and the peripheral fully functional because I use it for video conferencing -- and I have eight smart speakers scattered around my house and I'm contemplating buying a ninth.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
  2. Quite a jump up for Siri by 93+Escort+Wagon · · Score: 4, Insightful

    Last year it was at 52%, now it's at 75%. Google increased from 81% to 88%.

    But still... even when understanding my query isn't an issue, I've found that typing/clicking is faster than talking for setting up most things - the exceptions being "set a timer" and "when I get home, remind me to ...".

    --
    #DeleteChrome
    1. Re:Quite a jump up for Siri by thegarbz · · Score: 4, Insightful

      I've found that typing/clicking

      Even when it requires any of the following?:
      a) starting a laptop
      b) unlocking a phone with a passcode
      c) getting out of your chair because it's not within reach
      d) needing wash your hands
      e) needing to drop what you are currently holding on to
      f) no fuckit, this should be a) right at the very top: taking your eyes off the road

      The context around our actions are far more important than any action itself.

  3. Would've liked to see Mycroft by aitikin · · Score: 4, Interesting

    It would've been nice if they put a Raspberry Pi with Mycroft in this as well. I'd actually be interested in the results of that one.

    --
    "Don't meddle in the affairs of a patent dragon, for thou art tasty and good with ketchup." ~ohcrapitssteve
  4. Alexa, kill Kenny by Joe_Dragon · · Score: 4, Funny

    Alexa, kill Kenny

  5. Re:Be best. by Oswald+McWeany · · Score: 5, Funny

    A 3-way debate between Alexa, Siri and Trump.. who would win?

    In a three way debate between those three you'd end up getting a $5 billion border wall ordered on your Amazon account by accident and be encouraged to buy a newer more expensive wall next year that is missing a headphone port.

    --
    "That's the way to do it" - Punch
  6. Re:Practical usage examples? by Kristoph · · Score: 4, Interesting

    I gave one each to my kids so they can play music, send and receive messages, and ask random questions while their doing homework. I found that a better alternative then giving them a device with a screen.

    I find the interactions kids have with these things very interesting because after a while the device becomes integral to their workflow. My daughter will sometimes ask Siri dozens of question an hour when she is doing something Siri is familiar with ( like chemistry, geography, history and so on ).

    I could, of course, personally lookup the density of sugar or some historical fac or whatever when my daughter needs help with that but I am not always available and even when I am I am not adding much to the interaction.

  7. Percentage improvement in TFA is wrong by Solandri · · Score: 5, Insightful

    You can't compare improvement as a percentage of success rate because the value of a % changes depending on what your success rate is. e.g. Increasing from 10% to 15% successes is not very impressive, while improving from 94% to 99% is very impressive, even though they're both a 5% improvement. To correctly compare, you have to invert and compare based on proportional decrease in failure rate.

    Google
    88% in 2018, or 12% failure rate
    81% in 2017, or a 19% failure rate
    12/19 = 0.63, or a 37% reduction in failures compared to last year

    Siri
    75% in 2018, or 25% failure rate
    53% in 2017, or a 47% failure rate
    25/47 = 0.53, or a 47% reduction in failures compared to last year

    Alexa
    72% in 2018, or 28% failure rate
    63% in 2017, or a 37% failure rate
    28/37 = 0.76, or a 24% reduction in failures compared to last year

    Cortana
    63% in 2018, or 37% failure rate
    56% in 2017, or 44% failure rate
    37/44 = 0.84, or a 16% reduction in failures compared to last year

    The same problem crops up when comparing car MPG, which is actually the inverse of fuel efficiency so bigger MPG numbers actually represent smaller fuel savings. e.g. Switching from a 20 MPG vehicle to a 25 MPG vehicle saves 3.6x more fuel than switching from a 40 MPG vehicle to a 45 MPG vehicle despite both improvements being 5 MPG.

    It also crops up in disk speed benchmarks, which are done in MB/s, when your perception of speed is the inverse (how many seconds you wait for an op to complete). So the "huge" improvement in sequential speeds from 500 MB/s for a SATA SSD to 3000 MB/s for a NVMe SSD actually matters a lot less than a "tiny" improvement in 4k read speeds from 30 MB/s to 50 MB/s.

  8. Re:Practical usage examples? by ShanghaiBill · · Score: 4, Insightful

    ... the downsides, like cost and snoop risk?

    The Alexa Dot costs $29. That is about the price of an extra large pizza.

    The "snoop risk" is nonsense promulgated by dumb people who are trying to sound smart. It only records the sentence after the keyword. This is documented behavior, and has been confirmed by many people running packet sniffers. Your cell phone, with all its 3rd party apps, is a FAR greater "snoop risk" than your speaker.

  9. Re:Practical usage examples? by ShanghaiBill · · Score: 4, Insightful

    There may indeed be a vast conspiracy of thousands of Amazon employees willfully and blatantly violating federal and state laws, and sworn to secrecy, for no obvious benefit to themselves, and risking jail time and a hundred billion dollar collapse in market capitalization if the secret is exposed ... in order to record inane kitchen chatter. But that is getting into serious tinfoil hat territory. If you believe this, yet think it is okey-dokey to own a cell phone, which has a vastly greater spying capability and exploitable attack surface, then you are a moron.