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What Happens After Surprising DNA Test Results? (bloombergquint.com)
schwit1 shared an interesting article from Bloomberg:
Though genetic tests are frequently marketed as family-friendly entertainment, they sometimes wind up surfacing life-altering surprises. And when those surprises show up in someone's test results, the first move is often a call to customer service.... At 23andMe, those types of calls are so frequent that preparing for them is integrated into the company's months-long training program.... "We always try to steer the conversation toward the data, tell them that this is science," said Kent Hillyer, head of customer care for the genetic-testing firm 23andMe...
Lindsay Grove, a customer-care representative at 23andMe, still remembers one call in particular years later, a dad who took the test only to find out that his child was not, in fact, his child. At first, like most, he was just trying to figure out whether the results were accurate. So Grove explained the science behind the data. The customer then became somber and quiet. He questioned whether he should talk to his wife, and, if he did, how.... "That process of figuring out what to do next is very difficult for customers...."
Such emotional calls can take a toll on employees, too. That's perhaps inevitable when technology interfaces with such sensitive, personal information.... At 23andMe, Hillyer often encourages representatives to go for a walk after an intense call, or cracks open a bottle of wine to help them decompress. "We kind of do these internal therapy sessions,'' he said. "Here, maybe more so than most places, you have to be really supportive of each other."
Lindsay Grove, a customer-care representative at 23andMe, still remembers one call in particular years later, a dad who took the test only to find out that his child was not, in fact, his child. At first, like most, he was just trying to figure out whether the results were accurate. So Grove explained the science behind the data. The customer then became somber and quiet. He questioned whether he should talk to his wife, and, if he did, how.... "That process of figuring out what to do next is very difficult for customers...."
Such emotional calls can take a toll on employees, too. That's perhaps inevitable when technology interfaces with such sensitive, personal information.... At 23andMe, Hillyer often encourages representatives to go for a walk after an intense call, or cracks open a bottle of wine to help them decompress. "We kind of do these internal therapy sessions,'' he said. "Here, maybe more so than most places, you have to be really supportive of each other."
In case you have forgotten, last year there was a big scandal about 23andme employees adding african ancestry to test results to "screw with the racists": http://www.cracked.com/persona...
She claimed to be native American, and specifically Cherokee.
The test results show that over 99% of her DNA is European. In other words, she's about as white as they come. Very close to the average UK citizen.
The results further indicate that most likely, she had a single great-great-great-great-great-great-grandparent from South America, Central America, or North America.
So 6-10 generations back, one Mexican or whatever. That hardly supports her long-held claim "I'm Cherokee". Notably, after the results, the tribe made it a point to come out and say that as far as they are concerned, she's definitely not Cherokee.
The founder of the Aryan Brotherhood [wikipedia.org] is a Jew.
His last name comes from a step-father his mother named when he was a kid, and he seems to make a pretty big deal about insisting who his biological father is. Considering he tells stories of getting beaten up in school by kids who thought he was Jewish when he was not, it shouldn't be surprising how that influenced his development and why not being Jewish is an important part of his identity...
30% of paternity tests, not 30% of paternity tests done for a random selection of children ...
30% of paternity tests, not 30% of paternity tests done for a random selection of children ...
Yes. They have done studies on "incidentally" taken genetic tests like looking for compatible donors and in the population as a whole it's probably somewhere between 0.5-3%. This is largely consistent with anonymous surveys indicating about 2% of women got pregnant at a time they had multiple sexual partners, some of which would have the "right" dad. It's not one in a million odds but that 30% figure is a myth that never dies.
Live today, because you never know what tomorrow brings
23andMe, which this article deals with, does not (voluntarily) co-operate with law-enforcement. Of course, if they get a court order, they will have to, but to do date they've never been asked for DNA data and haven't had to give out any personal data requested: https://www.23andme.com/transparency-report/
23andMe also does not allow comparison of samples tested outside 23andMe against their own database, the same goes for AncestryDNA. The only reason the GSK case was solved was because those people had purposefully transferred their DNA data into GEDMatch, whose technology and terms of service specifically allowed for matching against this sort of data.
It's alleged that many users of GEDMatch had not read or understood the Term of Service (likely) but others had uploaded their DNA data into GEDMatch specifically for these kinds of purposes. It remains a controversial topic in DNA testing circles not the least because it can implicate distant relatives, but to date merely testing at 23andMe or AncestryDNA hasn't caused anybody to become "police informant", they've had to take complicated actions where they're warned of this sort of possibility every step along the way (Or allowed somebody else to do it for them) to participate in law enforcement DNA searches.
On the other hand, in most of the world USA included law enforcement can legally collect DNA samples from pretty much everybody and construct their own, private DNA database. The law enforcement DNA databases even currently dwarf 23andMe's database in size. The only reason consumer DNA tests were useful in GSK case were because the culprit was beyond suspicion due to being an ex cop and had never had his DNA taken by law enforcement.
But anyway, the short answer is that no, 23andMe does not "deal" with law enforcement unless forced to, which they've never yet been.