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Digital Hoarding Can Make Us Feel Just as Stressed and Overwhelmed as Physical Clutter, Research Suggests (bbc.com)

Emerging research on digital hoarding -- a reluctance to get rid of the digital clutter we accumulate through our work and personal lives -- suggests that it can make us feel just as stressed and overwhelmed as physical clutter. From a report: Not to mention the cybersecurity problems it can cause for individuals and businesses and the way it makes finding that one email you need sometimes seem impossible. The term digital hoarding was first used in 2015 in a paper about a man in the Netherlands who took several thousand digital photos each day and spent hours processing them. "He never used or looked at the pictures he had saved, but was convinced that they would be of use in the future," wrote the authors.

In a study published earlier this year Neave and his colleagues asked 45 people about how they deal with emails, photos, and other files. The reasons people gave for hanging on to their digital effects varied -- including pure laziness, thinking something might come in handy, anxiety over the idea of deleting anything and even wanting "ammunition" against someone. The team has used those responses to develop a questionnaire to assess digital hoarding behaviours in the workplace, and have tested it with 203 people who use computers as part of their job. Their findings show that email appears to be a particular problem: among participants, the average inbox had 102 unread and 331 read emails.

6 of 82 comments (clear)

  1. 331 read emails? by paskie · · Score: 4, Funny

    Are they missing few decimal places with the emails? Those 92000 emails I have in just one of my inboxes are for just a couple of last few years. Do I have a problem? :)

    --
    It's not the fall that kills you. It's the sudden stop at the end. -Douglas Adams
    1. Re:331 read emails? by AmiMoJo · · Score: 4, Insightful

      More important than the volume is the cost. The cost of storing it, the cost of finding the mail you want.

      Storage is cheap. Finding stuff depends on the quality of your search system, or how much time you invest in organizing.

      Unlike physical clutter, digital clutter doesn't necessarily mean you can't find what you want near the bottom of the pile.

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      const int one = 65536; (Silvermoon, Texture.cs)
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    2. Re:331 read emails? by nine-times · · Score: 4, Interesting

      I don't think it's just the cost of storage or the cost of finding a particular thing, but also the psychology of seeing a bunch of junk, not knowing what it is, and not knowing if there's some problem lurking in that mess.

      Like, ok, sure, it might not be too bad to find a particular email you're actively looking for. But how confident are you that you have a grasp of what information exists in your mailbox? How sure are you that you didn't miss an important email at some point, or forgot to respond to an email chain you were on?

      Maybe you're extremely organized and you're fine. Or maybe you think you're fine, but the psychological stress is impacting you, but you're not consciously aware of it.

      I'm pretty organized, but I've realized that it still stresses me out. I don't even remember all of the accounts I've signed up for over the past few decades. A while ago, I spent a few days trying to clear some of those out and shut them down. Still, there could be some old Dropbox account out there with a bunch of personal information that I signed up for with one of my old alternate addresses, and I might have just forgotten about it. Currently I have 4 different email accounts and 4 different online storage accounts, each for a different reason, but I think it adds to my stress level that I can't keep track of where all of my information is.

  2. 400 Emails by Sarten-X · · Score: 4, Insightful

    ...the average inbox had 102 unread and 331 read emails.

    That's adorable.

    My main inbox has about 1200 emails, almost all read. My archive has about 50,000, with about 600 unread.

    Archiving email is important. Many times, I've had to go pull an email from a few years prior to prove that management did actually say that thing, or that a particular job did in fact run, or even just to find information that was long-since forgotten.

    Storage is cheap. Missing information is not.

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    You do not have a moral or legal right to do absolutely anything you want.
  3. Nice try Windows 10 Disk Cleanup by xxxJonBoyxxx · · Score: 4, Interesting

    >> Emerging research on digital hoarding -- a reluctance to get rid of the digital clutter we accumulate through our work and personal lives -- suggests that it can make us feel just as stressed and overwhelmed as physical clutter.

    Nice try Windows 10 Disk Cleanup. I saw your other article about needing 7GB on my machines today.

    For me the winning move is just to change jobs every few years. "All those emails I never answered? F' 'em. Clean inbox and a raise here I come!"

  4. One major difference by Waffle+Iron · · Score: 4, Insightful

    With physical hoarding, the burden is often eventually shifted onto family or friends. They are stuck with the expense and effort of a major clean-out if the hoarder ever dies or becomes incapacitated.

    With digital hoarding, everything that was accumulated often fits into a shirt pocket. While it may stress out the actual hoarder, those who inherit it could easily dispose of it if they choose.