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Amazon Is Pushing Facial Recognition Tech That a Study Says Could Be Biased (nytimes.com)

An anonymous reader quotes a report from The New York Times: Over the last two years, Amazon has aggressively marketed its facial recognition technology to police departments and federal agencies as a service to help law enforcement identify suspects more quickly. Now a new study from researchers at the M.I.T. Media Lab has found that Amazon's system, Rekognition, had much more difficulty in telling the gender of female faces and of darker-skinned faces in photos than similar services from IBM and Microsoft. The results raise questions about potential bias that could hamper Amazon's drive to popularize the technology.

In the study, published Thursday, Rekognition made no errors in recognizing the gender of lighter-skinned men. But it misclassified women as men 19 percent of the time, the researchers said, and mistook darker-skinned women for men 31 percent of the time. Microsoft's technology mistook darker-skinned women for men just 1.5 percent of the time. For the latest study, [co-author of the study, Ms. Buolamwini, said] she sent a letter with some preliminary results to Amazon seven months ago. But she said that she hadn't heard back from Amazon, and that when she and a co-author retested the company's product a couple of months later, it had not improved.
"It's not possible to draw a conclusion on the accuracy of facial recognition for any use case -- including law enforcement -- based on results obtained using facial analysis," Matt Wood, general manager of AI at Amazon Web Services, said. He added that the researchers had not tested the latest version of Rekognition, which was updated in November.

"Amazon said that in recent internal tests using an updated version of its service, the company found no difference in accuracy in classifying gender across all ethnicities," the NYT reports. The new study is scheduled to be presented Monday at an artificial intelligence and ethics conference in Honolulu.

38 of 91 comments (clear)

  1. Re:Inaccurate by Anonymous Coward · · Score: 1, Informative

    The word biased has a scientific connotation to it. Fake journalists use it to sound smarter. Plus it's been adopted by the offended community, which is the main audience of the Fake News Times. It has special meanings.

  2. Re: Inaccurate by Hognoxious · · Score: 1

    Machine learning doesn't work like that. You feed data into it and it works out the algorithms itself.

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  3. So, biased against white people? by Cmdln+Daco · · Score: 2

    So the message is that the software is much more likely to be successful at apprehending guilty white people? Sorry for using a racist tag ("white") in my comment.

    It does sound like it's strongly biased against white people and should be scrutinized carefully.

    1. Re:So, biased against white people? by squiggleslash · · Score: 1

      No, the software is more likely to mistake an innocent black woman as being someone guilty of something. White men would be unlikely to suffer undue harassment due to this technology, as it would at least almost always flag them correctly and wouldn't mistake, uh, Mr Rogers, for, I dunno, Ted Bundy.

      Depending on how good LEOs are at not harassing black people due to mistaken identification (I'm stifling a laugh here) it could theoretically increase harassment of black women if deployed as an aid to law enforcement.

      --
      You are not alone. This is not normal. None of this is normal.
    2. Re:So, biased against white people? by Hognoxious · · Score: 1

      theoretically increase harassment of black women

      If it's misidentifying *this* black woman as *that* black woman then surely there's no overall change?

      Now if it's misidentifying white men, traffic cones or parakeets as black women then maybe there are some bugs that need fixing.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  4. Sign of just how far gone we are.... by Anonymous Coward · · Score: 1

    ...when the concern about this tech is not that it exists but that it might be "unfair" to some artificial identity politics minority.

    1. Re: Sign of just how far gone we are.... by Anonymous Coward · · Score: 1

      You are assuming false positive identifications as the problem in the system. The article is talking about incorrect gender identification. There is no evidence presented here about false positive rates with regard to sub-groups, so your assumption isnâ(TM)t substantiated.

  5. Idiocracy. by Charcharodon · · Score: 3, Funny
    Camera sensors that do not have full dynamic range (none do by the way) and the fact that some women are really homely looking = racism.

    Lol idiots (journalists)

    1. Re:Idiocracy. by AmiMoJo · · Score: 1

      Whoosh. That the sound of the point completely passing you by.

      Your face gets matched, they haul you in, or send a SWAT team to your house, or make you miss your flight. These systems encourage lazy policing. We have seen it before, and they assured us that it wouldn't be rolled out until the problems were fixed. They lied.

      If you were being pulled over and detailed regularly because your face kept triggering the facial recognition software you would get pissed off pretty quickly. For some people it's more than an inconvenience and many think that the police are already biased against them.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    2. Re:Idiocracy. by AHuxley · · Score: 1

      Then over time the police networks will be improved. Police do not have enough staff to get that amount of wrong matched faces.
      To drive out and stop every wrong "matched" face is another urgent call to the police at the same that has to be held back.

      How to fix that?
      Buy better equipment that works and gets better results all over the USA.
      Criminals and illegal migrants in inner city areas get caught/tracked when driving, as a passenger.
      Along with any real time smart phone in use, any criminals in contact with them. Voice prints for city/state use would be the next gen upgrade.
      Police get to track criminals as they move around their city, all around the USA.

      The problem is not with the math, policing, the dataset. A criminal already has their data in the system.
      Better detection will find the criminals, illegal migrants.
      Slowly inner city areas see a reduction in crime. Fewer part RV, less waste and trash in streets. Fewer tents.
      Investment and tourism returns. Full gentrification sets in. Rents go up.
      Criminal know that cant just wonder around now safer city areas as they get detected and searched.
      A set number of city police can then enforce city laws. Less non criminals get matched as the tech is improved all over the USA.
      Criminals and illegal migrants find their fake ID no longer work as well as they did for decades.

      --
      Domestic spying is now "Benign Information Gathering"
    3. Re:Idiocracy. by AHuxley · · Score: 1

      AC 'and make more dangerous decisions to avoid being detected / searched. "
      Criminals doing their decades of "crime" in inner city areas not stop crime and bring back investment and jobs.

      Re "because having less police do the work and moving it all to machines is the answer huh?"

      A city can only afford so many police every decade and to cover their pensions.
      Thats a set number of police in a city to cover all requests for help and all results of CCTV.
      Detecting inner city crime using CCTV allows the same number of police to work a lot better at catching criminals and illegal migrants.
      A reduction in inner city crime will free up city tax collection and spending.
      A city can then focus on transport, housing, roads, new methods of transport, parks, tourism, working to attract more private sector jobs.
      Stop the inner city crime and a city becomes a great place to live and invest in again.
      Advanced CCTV to detect faces, voice prints, the tracking of all transport entering a city, smart phone tracking will detect criminal patterns.
      Crime is not longer a way of life for decades in an inner city thanks to advances in tech and much better policing.

      --
      Domestic spying is now "Benign Information Gathering"
    4. Re:Idiocracy. by Charcharodon · · Score: 1

      Lol, lived in the UK with there CCTV......and it did squat all to reduce crime. The police spent all their time watching the cameras and rarely came out to do anything about the actual crime.

  6. Get off slashdot and go read the tabloids by presidenteloco · · Score: 1

    Along with all the other morons who believe that local weather = global climate.

    --

    Where are we going and why are we in a handbasket?
  7. Ethnicity? by tomhath · · Score: 2

    the company found no difference in accuracy in classifying gender across all ethnicities

    Maybe the spokesperson is clueless, but ethnicity is not race. Look at people in Cuba: some appear Black, some European, some Native American, many are mixed. But all are Hispanic ethnicity.

    1. Re:Ethnicity? by Anonymous Coward · · Score: 1

      That's because "hispanic" is a catch-all made-up bullshit ethnicity to begin with. Those people don't "appear" black, white, native Indian/Asian, etc. They ARE black, white, native Indian/Asian, etc. There are "hispanics" who have more lily-white European DNA than a country music fest in Salt Lake City. There are also "hispanics" who are as African as a poor slave who just got dragged off the boat. And there are "hispanics" who are as pure Asian as the first ambitious bear hunter who crossed the land-bridge in Alaska.

  8. Well, visible light camera sensors by presidenteloco · · Score: 3, Insightful

    work by recording the light reflected from objects.
    Darker-toned faces reflect less visible-wavelength light.
    That's just physics, not racism.
    So the amount of light, and ability to resolve contrasts, edges etc, would be less.
    So the image classification task might be subject to more error.
    Perhaps a different spectral range would work better?

    --

    Where are we going and why are we in a handbasket?
  9. Re: Inaccurate by PopeRatzo · · Score: 1

    Machine learning doesn't work like that. You feed data into it and it works out the algorithms itself.

    Algorithms can most certainly exhibit bias.

    https://www.technologyreview.c...

    https://en.wikipedia.org/wiki/...

    https://towardsdatascience.com...

    --
    You are welcome on my lawn.
  10. Re: Inaccurate by ShanghaiBill · · Score: 2

    Machine learning doesn't work like that. You feed data into it and it works out the algorithms itself.

    Data can be biased. If the training set is 90% photos of white people, then the NN is going to be better at identifying white people.

    But it isn't clear why bias is a problem here. If it correctly identifies a white thief 90% of the time, and a black thief 80% of the time, is it really better to "fix it" so that the white identification rate is lowered to 80%, so that it is "fair"?

  11. Re: Bias: no no,no no no! by Anonymous Coward · · Score: 2, Insightful

    Why the hell would you WANT some fucked up bezos computer to identify you as you walk down the street?

    I would say it is biased against bald beardless white men. Black women get misidentified at such a high rate the tech is worthless to identify them. That is a GOOD THING FOR BLACK WOMEN!!!

    Iâ(TM)m not bald and now I am definitely keeping my beard. For once, a benefit to being a black woman: you dont get tracked and stored by bezos and his evil minions.

    And any amazon engineers reading this who worked on the tech, SHAME ON YOU! You could have earned just as much working on tech that is not evil and not putting it straight into the hands of evil people and everyone with a dollar.

  12. Is this face recognition? by longk · · Score: 1

    When a person recognises another person's face we usually mean to say that they've seen the person before and/or can possibly identify the person.

    This slashdot article suggests that something else is meant here: gender and race recognition. Is that indeed the case? Are we asking law-enforcement systems to identify gender and race?

    If so, to what end? To find people based that match often vague descriptions?

    I'm probably being a moron for not realising this until now. All this time I thought they were just looking to match people on the street with photos of people that are "wanted".

    1. Re:Is this face recognition? by b0s0z0ku · · Score: 1

      It sounds like gender is used as a proxy for matching effectiveness (i.e. "it can't even recognize gender correctly"). I'm guessing that authorities want to use those systems to match passers by against a database of wanted people's faces.

    2. Re:Is this face recognition? by AHuxley · · Score: 1

      The idea is to get every face of every passenger and driver linked to their smart phone and method of transport when moving around any US city.
      Move into any larger US city using any establish method of transport and that new face is detected.
      That detects all criminals and illegal migrants expecting their fake ID to work.

      Inner city crime can then be detected and tracked over time.
      Prediction then sets in as average criminals that move in the parts of the inner city have always expect to be as safe. As in past decades and generations.
      A change to criminal methods that have always worked in some city areas becomes a risk.
      Maps, GUI, police in the area can alter their methods to changes in real time CCTV detected criminal movements.
      How long it takes for police to respond given traditional patrol times and set numbers of police in an inner city area becomes more dynamic and very unexpected to criminals.
      CCTV and the real time detection of criminals and illegal migrants can offer a real time and rapid change to expected police movements.

      Police corruption is reduced as they are also tracked :)
      No responding, slow to respond? Th GUI detects and plots every reported crime. Police been seen with criminals? Corruption can be detected federally and by city police well outside inner city areas.

      A city may not be able to pay for a lot more police.
      The ability to enforce city laws and pre position police in much better ways using vast new real time CCTV datasets.
      Full gentrification sets in.

      --
      Domestic spying is now "Benign Information Gathering"
  13. Re: Bias: no no,no no no! by b0s0z0ku · · Score: 1

    Why is this a good think for Black women? It seems like they'd be falsely arrested at a higher rate than other people, assuming the tech is seeking matches for wanted criminals or terrorists.

  14. I don't believe it. by hey! · · Score: 2

    Facebook would *never* promote a technology without thoroughly thinking through the implications. They are the pinnacle of corporate social responsibilty...

    Come to think of it, that last part may actually be true.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  15. Re:Inaccurate by Anonymous Coward · · Score: 1

    Is there one single Tolerant Liberal out there who isn't a raging violent profane lunatic?

  16. Obviously this technology should be banned by Solandri · · Score: 1

    In the study, published Thursday, Rekognition made no errors in recognizing the gender of lighter-skinned men. But it misclassified women as men 19 percent of the time, the researchers said

    Obviously this technology needs to be banned from use until it misidentifies men as women as often as it misidentifies women as men. We can't allow anything that yields unequal results from ever being used.

  17. Re: Inaccurate by arth1 · · Score: 1

    But it isn't clear why bias is a problem here. If it correctly identifies a white thief 90% of the time, and a black thief 80% of the time, is it really better to "fix it" so that the white identification rate is lowered to 80%, so that it is "fair"?

    Depending on the application, it could be, yes. The difference in false positive rate between 90% and 80% is double.
    If the recognition frequently leads to police action that can be harmful or disturbing for innocents, having a system that falsely identifies one group twice as much as another might cause tension. In that case, lowering the accuracy until it's equal across the board might be prudent, so black innocents aren't twice as likely[*] to be falsely targetted as white innocents are.
    Catching more thieves might not offset that injustice.

    [*]: Or even more, if sequential targeting occurs, trying the second on the list if the first fails, then the third. The total error rate accumulates faster the higher the uncertainty.

  18. Re: Inaccurate by ShanghaiBill · · Score: 1

    There was a story last year about a woman who had endless trouble with telephone banking because the system was convinced her voice sounded male.

    Do you have a citation? I am curious why a bank would treat one gender differently than another, and give "endless trouble" only to males.

    I have a Vanguard account, and they use voice recognition as an optional extra security feature, but they treat males and females exactly the same. The VR identifies each customer as an individual. Categorizing voices by gender would be pointless and unnecessary.

  19. Re: Inaccurate by arth1 · · Score: 1

    It doesn't end, and shouldn't. Every circumstance is different, and new problems can and will present themselves. This is why we have a legislature and government, instead of relying on black-and-white totalitarian laws and regulation, set in stone and not allowing adjustments to reality.

    One of the functions of a modern government is to protect the minorities from a tyranny of the majority, and make sure that justice is kept blind, even if it means we sometimes have to deliberately blindfold her.

  20. Re: Inaccurate by AmiMoJo · · Score: 1

    https://www.bbc.co.uk/news/uk-...

    Their fraud system sees that the account belongs to a woman and flags it up when it things a man is calling.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  21. Probably trained on full-time development staff by jtara · · Score: 1

    They probably trained this on their full-time development staff.

    They should have included warehouse staff, and then a double measure of cleaning/maintenance staff.

    There. Fixed that.

  22. Re: Inaccurate by jtara · · Score: 1

    The VR identifies each customer as an individual.

    Do you know that for certain?

    A lot of this stuff is more smoke and mirrors than you might think. They may well feel that a rough classification is better than nothing.

    Female voice and they know the account holder is male? Reject!

    British accent, and they know (from voice analysis) the account holder has a Valley Girl accent? Reject, fershure!

    A very reasonable approach, really. Don't assume that this stuff is doing sophisticated voice prints.

  23. Re: Inaccurate by AHuxley · · Score: 1

    The fix for that is to invest in better quality equipment that works all over the USA.
    Its not a math, design, computer problem. Its a global data set problem.
    Keep working on the design until it works as expected on all average passengers, drivers around the USA.
    The demographics of a city should be easy to understand. Find nations with the same average demographics and see what their best CCTV detection rate is?
    Other advanced nations have the same count of people to track with CCTV and passports/national ID cards everyday.
    Bring all the working CCTV code back to the USA and every advanced nations police detection math can be added to US math.
    Slowly the detection rate will go way up and less police will be needed to respond to data sets that did not match.

    Jobs, math, cooperation, more police work and more police over time, criminals and illegal migrants detected.
    City crime rates go down and investment returns. Illegal migrants get found.
    Nations that gave the US their demographic math/code get a huge return as the USA exports back their great new police CCTV products.
    Faster computer networks, better detection of every face.
    Export jobs in the USA with new advanced CCTV systems for global use.
    More winning.

    --
    Domestic spying is now "Benign Information Gathering"
  24. Re: Bias: no no,no no no! by fafalone · · Score: 1

    Some people are under the mistaken impression that something wildly inaccurate and highly biased towards false positives wouldn't be sufficient to void Constitutional rights. The Supreme Court put that notion to rest when they ruled a cop merely needs to claim a dog trained to please him gave permission, and the 4th Amendment is gone. People who think inaccuracy is a good thing will be sorely disappointed. Well, they won't until the day comes when they're on the receiving end of police bullshit, but then they will.

  25. Re: Inaccurate by c6gunner · · Score: 1

    I'd be curious to see how it classifies "Kaitlyn" Jenner, or "Chelsea" Manning.

  26. Monkeys by QuadEddie · · Score: 1

    Remember when Google's image algorithm classified multiple black people like gorillas and monkeys? YouTube's video suggestion algorithm did the same thing: After a report on a crime committed by black people, viewers were recommended a video of a baby gorilla born at a zoo.

    This pattern recognition was completely unbiased. Without human political correctness, computers do think black people look like gorillas, and that's a harsh pill for many to swallow.

    Am I surprised that black people are again on the raw end of computer logic? No. Computers think that black women look like black men a significant percentage of the time. Programmers now need to try and figure out how not to misgender black women (a really hard problem to solve in technology). I suggest that young non-black children might even have a similar struggle and error rate in black gender identification by facial photo.

  27. Re: Inaccurate by Hognoxious · · Score: 1

    This must be a new meaning of the word "biased" - adj, giving a result I don't agree with.

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  28. Re: Inaccurate by PopeRatzo · · Score: 1

    This must be a new meaning of the word "biased" - adj, giving a result I don't agree with.

    You read those citations and THAT'S your takeaway? I'm not sure I believe you're that stupid, but I guess I could be wrong.

    --
    You are welcome on my lawn.