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Many Windows 10 Users Unable To Connect To Windows Update Service (bleepingcomputer.com)

Posted by msmash on from the what's-happening? dept.

For the past two days, some Windows 10 users from around the world have been reporting that they are unable to connect to Windows Update. When they attempt to do so, Windows 10 will complain that they are unable to connect to the update service. From a report: We first learned about this problem yesterday when our member Opera contacted us stating that they, and many others, were having issues connecting to Windows Update. When they tried updating, Windows would report that it could not connect to the update service. The wording of the error, shown below, indicates that this is an Internet connectivity issue, but others are not so sure. "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet" Unfortunately, there is no clear cut answer as to what is causing this issue and some feel it is related to a botched Windows Defender update and others state that this could be a DNS issue.

12 of 84 comments (clear)

  1. Don't fix! by Anonymous Coward · · Score: 5, Funny

    Hopefully they won't fix this, sounds like a god-send.

    1. Re:Don't fix! by Anonymous Coward · · Score: 5, Insightful

      Windows 2000 was better.

      Honestly Windows 2000 with 7's UAC admin-escalation, user mode drivers, and modern direct X would be fantastic.

      Everything else they've added has been regressive.

  2. Let's call that group the lucky ones by Anonymous Coward · · Score: 5, Funny

    They win!

    1. Re:Let's call that group the lucky ones by quenda · · Score: 3, Funny

      In unrelated news, PC uptime and productivity sets record high.

  3. Lame error messages by hiroshimarrow · · Score: 3, Insightful

    If MS were to write error messages that meant anything, people might know more about what the problem is. But having a core (and forced) component of the OS telling someone they are offline just because the update server can't be seen is nonsense. Half their messages are meaningless garbage now, trying not to scare the layperson, and helping the professional even less with each new iteration.

    1. Re:Lame error messages by az-saguaro · · Score: 4, Insightful

      Agree, and it's not just the error messages. Ask tech support for help, and it's the same lameness. Go to an MS support forum, and their "experts" know less than a third grader, just enough to read the scripts.

      MS has never bothered to provide meaningful support for its users. Remember, you are a user, not a customer. The customers are the hardware OEM's who buy Windows to put on the machines, not you the end user who paid money to the OEM but not to MS, so why should MS care.

      The disturbing thing is to think that those inept user interactions might reflect how things work in general throughout the organization.

  4. Bet you anything by Rosco+P.+Coltrane · · Score: 4, Funny

    The Windows telemetry on the other hand probably has no trouble connecting whatsoever.

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
    1. Re:Bet you anything by Knightman · · Score: 3, Funny

      You mean like a "check engine" light?

      If you car shows a "check engine" light when your tire pressure is low it may have been built by Microsoft.

      --
      --- Reality doesn't care about your opinions, it happens anyway and if you are in the way you'll get squished.
  5. Lucky bastards by jfdavis668 · · Score: 4, Interesting

    Unfortunately, mine is still receiving updates.

  6. How far along into death by 1000 cuts is Win10? by ITRambo · · Score: 4, Insightful

    Windows 10 must be more than halfway through driving consumers onto a much faster student-oriented platform (ChromeOS), a superior OS (Linux Mint, etc), or a competitor (Mac)S). I can't believe how shitty the OS service has been, and how often the cloud "breaks", under Satya's "leadership".

    1. Re:How far along into death by 1000 cuts is Win10? by Anonymous Coward · · Score: 3

      I can't believe how shitty the OS service has been, and how often the cloud "breaks", under Satya's "leadership".

      Agreed. I did not think that anyone could top the incompetence that had lead to the release of Windows Vista, but here we are.

      Despite all of his shenanigans, Ballmer was never as bad as Nadella.

    2. Re:How far along into death by 1000 cuts is Win10? by SurenEnfiajyan · · Score: 4

      Yeah, the only bad side of Windows 8/8.1 is the UI, which can be fixed by classic shell, but otherwise it's very solid underneath and faster.