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Elon Musk Wants Teslas to Automatically Call a Tow Truck When Something Breaks (techcrunch.com)

An anonymous reader quotes TechCrunch: In September of last year, Elon Musk promised to make fixing service times a priority. On an earnings call, he outlined two ways they're working on it: more spare parts at service centers, and giving Tesla cars the ability to automatically get the process started by calling a tow truck as soon as it detects an issue. Said Elon on the call:

The next thing we want to add is if a car detects something wrong -- like a flat tire or a drive unit failure -- that before the car has even come to a halt, there's a tow truck and service loaner on the way.

False alarm? Don't want a tow truck to show up? You'll be able to cancel it through the in-dash display.

Musk didn't provide a time frame for when this feature would become available.

95 comments

  1. Why? by ReneR · · Score: 3, Insightful

    To prevent people going to independent repair shops (like Rich's elecrified-garage)? Also how often does this really happen. This like never happened with the 6 or so Volkswagen of my parents (I'm not into cars). Or are Tesla's simply so unreliable? :-/

    1. Re:Why? by Anonymous Coward · · Score: 0

      >Or are Tesla's simply so unreliable?

      EV's are fundamentally more reliable than gas cars.

    2. Re:Why? by mutley69 · · Score: 1

      Of course the tow-truck-company will move 30% towards mr. Elon Musk's company. And the customer that's soo stupid to buy a Tesla will be robbed in a lawful way. Where's consumer protection when someone needs it? There's no need to tell you i'll put Tesla on the unwanted black-list i'm keeping (after 2 years i'm already boycotting + 1000 company's - isn't that a shame i've to write this?).

    3. Re:Why? by Anonymous Coward · · Score: 0

      that is not what I read from all the Tesla horror stories on the internet, BMW i3 maybe

    4. Re:Why? by PolygamousRanchKid+ · · Score: 2

      Also how often does this really happen.

      A broken down Tesla on the side of the road is bad publicity. It's better to tow it away and out of sight as quickly as possible.

      Tesla gets more scrutiny than other car brands. A broken down Ford on the side of the road? Not news: Fix Or Repair Daily. A broken down Tesla on the side of the road? Big news!

      Tesla could expand this "E.T. phone home" feature. If the car detects an accident collision, it can call a sleazy lawyer. If there's no more coke on the dashboard, it can call your drug dealer. If there hasn't been anyone matching your sexual preference sitting in the passenger's seat for a while, it can call your "escort agency".

      --
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    5. Re: Why? by Anonymous Coward · · Score: 0

      I doubt even the model S has been around long enough to understand this feature. It is still a nice looking car of course so I guess you would want to keep it in good condition

    6. Re: Why? by Anonymous Coward · · Score: 0

      Elon invented the question mark as well as coined the phrase rule of thumb and keep it simple stupid

    7. Re: Why? by Anonymous Coward · · Score: 0

      If I were in prison I would want Elon for a cell mate but I am the furthest thing from gay

    8. Re:Why? by Anonymous Coward · · Score: 0

      An apostrophe doesn't make a singular noun plural, you uneducated cunt.

    9. Re: Why? by Anonymous Coward · · Score: 0

      I want to see a Tesla drive full speed into a car carrier

    10. Re:Why? by Anonymous Coward · · Score: 0

      That's because, juste like Apple buyers, people expect more from these two companies.

      Your Hyundai is broken again? It's not newsworthy, there's multiple thousands of people in the same position.

    11. Re: Why? by Anonymous Coward · · Score: 0

      Ah yes Hyundai and their warranty. I hope their customers are happy because they probably have never priced their cars high enough to provide better service. Huh? What is automatic tow truck calling? Derp doofus - thanks for pointing out the idiots of the auto manufacturing sector they most assuredly detest your criticism especially from some AC in slashdot

    12. Re:Why? by thegarbz · · Score: 1

      To prevent people going to independent repair shops

      Huh? Since when has a tow-truck ever forced you to go to one and only one repair shop? Normally they ask you where you want to be towed to.

    13. Re:Why? by nospam007 · · Score: 1

      "To prevent people going to independent repair shops (like Rich's elecrified-garage)?"

      It's to avoid calling Bubba from the repair-shop around the corner who has a torture-chamber in his basement.

    14. Re:Why? by nospam007 · · Score: 1

      "A broken down Tesla on the side of the road is bad publicity. It's better to tow it away and out of sight as quickly as possible. "

      The car knows beforehand that it will break down and will come to a stop behind a real estate sign, Marty McFly style.

    15. Re:Why? by AmiMoJo · · Score: 3, Interesting

      Or are Tesla's simply so unreliable?

      Yes. Especially the older ones, but even the new Model 3 isn't that great and is causing massive delays at service centres.

      A guy in Norway recently booked his X in for 200k km service. It's already had IIRC two new drive units, a new battery and many, many other things fixed on it. First there was a 3 month wait to get a service done. Then they took it in but had no loaners, and a month later started work on it. I don't think he has it back yet.

      This is causing knock-on problems for Tesla. They stopped selling certified pre-owned (CPO) cars and now just sell used cars. Don't even clean them, just hand them to you in whatever state the previous owner left them with a promise to fix any mechanical problems that arise, because they don't have the service capacity to fix all the stuff wrong with them or even hoover them out.

      --
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      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    16. Re:Why? by Joe_Dragon · · Score: 1

      but with the auto call it's go to be.

      Trip change for saying no on site = $75
      Your Shop = $75 + $2mile
      Tesla's shop = Free

    17. Re:Why? by Mashiki · · Score: 1

      Delivery to a garage like that has been illegal in north america for the last 20 years. It was banned because of predatory towing companies in big cities. Similar laws were passed to stop tow truck companies from circling like vultures and showing up when someone has an issue. Again that's illegal nearly everywhere, either by state/provincial law or enforced via bylaws.

      --
      Om, nomnomnom...
    18. Re:Why? by slashdice · · Score: 1

      how often are you raped and sodomized in the basement of a repair shop?

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    19. Re:Why? by slashdice · · Score: 1

      It's worse than that. Telsa's profit is from selling GHG/EV credits* and dropping the warranty reserve on their cars to $2,000. If they have to properly account for shit like that, warranty reserves go up and profit goes away.

      Tesla owners talk about the "Tesla stretch" -- buying a car that's twice as much as you can afford. Well, Tesla has a Tesla stretch too -- it's stretching out payments to suppliers and stretching out time to get parts and stretching out repair times.

      * no disrespect. Tesla sells cars at a loss and makes it up with regulatory credits. Google gives away search results so they can sell your personal information.

      --
      Copyright (c) 1990 - 2014 Dice. All rights reserved. Use of this comment is subject to certain Terms and Conditions.
    20. Re:Why? by Anonymous Coward · · Score: 0

      how often are you raped and sodomized in the basement of a repair shop?

      nospam007: Not as often as I'd like!

    21. Re:Why? by Anonymous Coward · · Score: 0

      With a sample size of 6 volkwagons you were probably statistically likely to be perfectly fine.

      WIth a sample size of a couple hundred thousand teslas, they will be statistically certain to have flat tires and drive failures in a year.

      They're trying to proactively help with fucking awful service-call times for tows. For most people day to day they don't even think of this. They however are an auto manufacturer... they're trying to provide something that most people hope to never use, like airbags. It just helps generate some more peace of mind and take some of the burden off of the person who is suddenly having a bad day.

    22. Re:Why? by Anonymous Coward · · Score: 0

      >Or are Tesla's simply so unreliable?

      EV's are fundamentally more reliable than gas cars.

      This came up when I was talking to my friend the other day, so we recounted all the times we've had to take our cars in to be fixed over the past 20 or so years, as best we could.
      The vast majority of issues were non-engine related. Things like brakes, cv-joints, ball joints, wheel bearings.
      For all the fuel pump or cracked-head issues, which are rare or just didn't happen until the car was 15+ years old, I'm imagining that even an electric car will have some electric-car-only type issues.

      So rather than "fundamentally more reliable" I'm willing to bet that they are only "somewhat more reliable".

    23. Re:Why? by Mister+Transistor · · Score: 1

      Not as often as I have been raped and sodomized at the cash register of one!

      {rimshot}

      --
      -- You are in a maze of little, twisty passages, all different... --
    24. Re:Why? by presearch · · Score: 1

      Please rate:
      1) not reliable
      2) somewhat more reliable
      3) reliable
      4) Toyota

    25. Re:Why? by Darinbob · · Score: 1

      After spending all my savings on a Tesla, that last thing I need is another $50/mo for a cellular account for my car...

    26. Re:Why? by dgatwood · · Score: 1

      The vast majority of issues were non-engine related. Things like brakes, cv-joints, ball joints, wheel bearings.

      Thats the opposite of my experience. In my experience, not counting preventative maintenance (replacing the brakes, oil, or tires, none of which are really repairs, per se), the vast majority of failures I've seen are for emissions control systems — things like:

      • O2 sensor
      • EVAP system.
      • Fouled vacuum lines
      • Mixture issues causing the engine to run lean / produce high NOx

      Even though most of these should just be a nuisance most of the time, they aren't if you live in a state that requires a smog check. Also, transmission problems are surprisingly common, particularly in certain models of vehicle.

      And none of the things on my list exist on EVs. The number of engine parts in an EV are at least an order of magnitude lower than the number of similar parts in an ICE car, and maybe two. And there's just a fixed gearbox with no transmission. That means way fewer things to break.

      And speaking of brakes, an ICE car's brakes last 30-70k miles, depending on model. EV brake pads (and plug-in hybrids) can last hundreds of thousands of miles, thanks to regenerative braking. And no oil changes. So the preventative maintenance is much less, too.

      --

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    27. Re:Why? by Anonymous Coward · · Score: 0

      Consumer Reports: Tesla's reliability tumbles to near the bottom in latest survey

      https://www.usatoday.com/story/news/nation/2018/10/24/tesla-reliability-tumbles-consumer-reports-survey/1748024002/

    28. Re:Why? by Anonymous Coward · · Score: 0

      Every single fucking time I've ever taken a car into a shop for anything in my entire life they've purely coincidentally found I also needed new wheel bearings.

    29. Re:Why? by Anonymous Coward · · Score: 0

      Number of miles driven vs. problems says...

      you are so full of shit you could be a rapper.

    30. Re:Why? by Anonymous Coward · · Score: 0

      ...sodomized...

      {rimshot}

      I see what you did there...

    31. Re: Why? by gl4ss · · Score: 1

      they would just update it.

      all they need is a contract with some statewide towtruck/fixup provider. of course elon is jumping the gun a bit here since they don't have yet the maintenance network.

      it's still all about getting a cut, but I don't think elon considered that most of the repairs would be warranty repairs anyways, however maybe he thinks he can do this and charge for the towing service to pay for the repairs..

      --
      world was created 5 seconds before this post as it is.
    32. Re:Why? by thegarbz · · Score: 1

      Trip change for saying no on site = $75

      Is this a thing that they do? I mean I've never called a tow truck in the USA, but certainly that isn't a charge in any other country.

      Your Shop = $75 + $2mile

      If I have a nice new car the answer to that equation is $0 + $0mile for the first 50miles all nicely covered while the vehicle is under warranty.

  2. It's incapacitation. Plain and simple. by Anonymous Coward · · Score: 0

    Like Apple and the entire tech industry since at least 2006.

    The company just overrides your freedom to make your own decisisons. Including overriding if you want that.

    The device wants to be smarter than you. And it treats you like a passive, dependent retard... *until you are*.

    Thanks, but of I tell Google to search for a word it thinks is mistyped, I freaking want it to search for *that*, not partonize me and even freaking completely block me from searching for images of it!
    And if I tell my OS to forget ("delete") a file, don't ask me if I'm sure. I would not have done it, if I did not want it!
    My Hilti drill doesn't prevent me from fucking up things either. Because it assumes I know what I'm doing. Because I am!!

  3. Won't this require a total rebuild? by Anonymous Coward · · Score: 0

    Won't these features require a total rebuild of the vehicles already out there?
    Or did they already have all these sensors and such built in to the design beforehand?
    If so, why has it taken this long for this feature to materialize and/or WHY did they add those sensors in the first place if they never thought of this idea when adding them?

    1. Re: Won't this require a total rebuild? by Anonymous Coward · · Score: 0

      All cars have failure sensors. You've never heard of reading the trouble codes? Wake up!

    2. Re: Won't this require a total rebuild? by Anonymous Coward · · Score: 0

      Oh sure and they are much more intelligent than the older check engine lights. We are a long way from a check engine light meaning you need to duct tape the muffler to the chassis and so much more meaningful
      Icons

  4. Horrible idea by sinij · · Score: 2

    Tow operators are largely predatory businesses that are absolutely against consumer's interests. Only AAA is half-decent, and this is because their core business is insurance product that also happen to have in-house tow operation.

    I really like the idea of Tesla, but lack of privacy and control over platform is why I would never buy one. I would be very unhappy if my car decided it may be unsafe to drive, pull over on its own, and call tow operator.

    1. Re:Horrible idea by PolygamousRanchKid+ · · Score: 2, Informative

      I would be very unhappy if my car decided it may be unsafe to drive, pull over on its own, and call tow operator.

      How about if your car decided that you are too drunk to drive, pulled over, and called the police . . . ?

      Hmmm . . . also . . . your Tesla knows exactly where you are driving, and the speed limit on that road. If Tesla built in an on-board printer, it could print out speeding tickets for you.

      Or just send an SMS to the local or state police.

      --
      Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    2. Re:Horrible idea by alvinrod · · Score: 1

      It might not be as bad as you think. Tesla would have the ability to choose who to contract with and could as a result bargain for set rates that may be cheaper for the end user. It might be more like AAA because it is a service that Tesla offers alongside their core business.

      This is no guarantee of quality, but it sounds as though you can disable it if you don’t want it, false alarm or not. Even if it’s no better for the consumer than calling a tow truck on their own, it still affords the convenience of not having to find and call a service yourself. Tesla is still a luxury brand in many ways, so they need to offer these kind of frills so that people will pay the higher costs.

    3. Re:Horrible idea by The-Ixian · · Score: 1

      Also, good luck getting a tow truck in any kind of weather emergency (like a polar vortex).

      I wasted a week waiting for a tow from my insurance-provided roadside assistance program.

      I finally had to secure service on my own and it wasn't easy to find a place that didn't just drop my call or tell me to call back later.

      I am thinking that towing is a business that runs near or at capacity normally (you probably don't want extra trucks sitting idle) and any kind of weather that causes an increase in volume breaks the system...

      An obligatory towing system would have to be a Tesla operated endeavor with extra capacity built in.

      --
      My eyes reflect the stars and a smile lights up my face.
    4. Re:Horrible idea by drinkypoo · · Score: 0

      Tow operators are largely predatory businesses that are absolutely against consumer's interests. Only AAA is half-decent,

      1) AAA is not a tow operator. They own zero of their own trucks. They're a tow dispatcher. Except...
      2) AAA is a fucking fraud. Here's how they work. You're a customer for over 20 years, and you have AAA plus which includes a 100 mile tow. They claim to have dispatched a tow when they actually haven't. Then you call them back 20 minutes after the tow truck was supposed to be there according to the texts they send you, and they tell you that they can't find anyone to tow you more than 5 miles, so IF you can find someone who is willing to tow you, they will reimburse you later. Maybe. Fuck AAA and the horse that rode in on them.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    5. Re:Horrible idea by DontBeAMoran · · Score: 1

      Or just prevent you from going over the speed limit. Because if we're going to speculate about what should/will happen, this is what it should do.

      --
      #DeleteFacebook
    6. Re:Horrible idea by DontBeAMoran · · Score: 1

      I wasted a week waiting for a tow from my insurance-provided roadside assistance program.

      Damn. So we can assume you're one of those #VanLife people? I don't see how else you could have survived for a week stuck on the highway.

      --
      #DeleteFacebook
    7. Re:Horrible idea by paiute · · Score: 2

      Or there are the other anecdotes, such as that we have been with AAA for over 30 years, had multiple tows/dead batteries, and never had anything but prompt and reliable service.

      --
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    8. Re:Horrible idea by b0s0z0ku · · Score: 1

      Only after the US makes speed limits on freeways reasonable, not designed for cops to be revenue collection agents. 25-30 mph in populated areas is fine, anything below 70 mph on rural freeways is idiotic.

    9. Re:Horrible idea by thegarbz · · Score: 1

      Tow operators are largely predatory businesses that are absolutely against consumer's interests.

      Huh? Can someone clue me in on this? I thought tow trucks were just independent operators and that all new cars are sold with road-side assistance as standard included packages which among other things includes a certain towing distance regardless of which truck picks you up?

      Is this not the case in America?

    10. Re:Horrible idea by ArchieBunker · · Score: 1

      My grandparents used to have AAA and it would take hours for a guy to show up. I usually call a local company and they show up within a half hour or so. The one time I needed a tow out of state (before smart phones) I dialed information and asked for a tow company. They showed up quickly and took me to a decent garage. My timing belt had broken and a few hours later I was on my way.

      --
      Only the State obtains its revenue by coercion. - Murray Rothbard
    11. Re:Horrible idea by mspohr · · Score: 1

      I have news for you. Every new car today tracks you. Best to get a 30 year old beater if you don't want to be tracked.

      Also, you want to drive an unsafe car?

      --
      I don't read your sig. Why are you reading mine?
    12. Re:Horrible idea by mspohr · · Score: 1

      I find my Tesla does a much better job of keeping me from speeding than I do on my own. I just set the autopilot for speed limit + 5 MPH and I never have to worry about picking up too much speed on a downhill. Also, it reads speed limit signs and adjusts the speed of the car. This is very useful as the main road around the lake has frequent speed limit changes between 25, 35 and 45 so it always adjusts.

      (The +5MPH adjusts for the fact that all speedometers are calibrated to show a few miles greater than actual speed.)

      --
      I don't read your sig. Why are you reading mine?
    13. Re:Horrible idea by drinkypoo · · Score: 1

      Or there are the other anecdotes, such as that we have been with AAA for over 30 years, had multiple tows/dead batteries, and never had anything but prompt and reliable service.

      I've used them successfully for many short tows, and they have literally never been prompt. They have literally always taken longer to get someone to me than claimed, and it has never been less than 30 additional minutes. But in this last event, which was the reason we cancelled our AAA membership, I was stranded on the side of the highway for hours and they never dispatched a truck.

      AAA is a scam, and the way they do business is deliberately fraudulent. Now that they've cancelled most of their maps and you have to pay extra for DMV services, there is no reason whatsoever to use them. We dropped AAA and got a FMCA membership to go with our RV, and that includes roadside assistance which can't be any more worthless than AAA.

      --
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    14. Re:Horrible idea by Anonymous Coward · · Score: 0

      AAA is not a tow operator. Rather, it contracts with local tow operators to provide service. Presumably, they try to find reputable ones, but that no doubt varies by location.

      Also, Musk's idea that "a tow truck is already on its way" is laughable. It often takes an hour or more for a tow truck to be dispatched, depending on what other work is available. It's usually much faster to fix your own flat, assuming you took that course at MIT.

    15. Re:Horrible idea by Mashiki · · Score: 2

      No that's how they are in north america. There were a lot of laws passed back in the early 00's that changed how tow drivers were allowed to operate, such as "vulturing" on a vehicle needed in a tow, or following police/EMS on the highway to an accident. In general, tow companies are independents. If they want to become part of an association they pay into it by the month by the number of vehicles they have.

      So, you own a fleet of 20 tow trucks you usually pay $1k/month per truck for example. The benefit to this system is that there's thousands of independent fleets and CAA/AAA uses the size to cut discounts on fuel/maintenance/safety inspection costs/insurance rates/etc. Since you're on AAA/CAA's priority list, they dispatch the tow as a first pick. The payout from the tow is more then it would cost to dispatch a truck if you simply called on your own. Basically this allows new guys to cut their teeth into the business without the high startup costs too. Since a tow truck will run you around $100k+permits. Around here it's $138+first 20km free for a tow. In the end they point more business to you, so they cover the initial tow cost and if the customer wants a tow outside the free range the tow company keeps the extra. In some cases where there are multiple independents, the system is fully randomized based on where the call is made from.

      As for free coverage under warranty service that comes with new vehicles and such. Usually the automaker buys their service directly from CAA/AAA/etc, or in big cities will cut a preferential rate with the largest tow company. For transport trucks and whatnot, since the outlay for one of those tow trucks is $400k-$1.2m/pop they're owned by either a group of shops, or a fleet shop(i.e. peterbuilt/kensworth/etc dealership), a independent shop that operates on a fleet contract/etc. In the case where a bunch of small independent shops(tire/engine/transmission/trailer/etc) have bought in for one of those trucks, they also each get a cut of the service call, usually 5-10%.

      --
      Om, nomnomnom...
    16. Re:Horrible idea by Gavagai80 · · Score: 1

      Only AAA is half-decent, and this is because their core business is insurance product that also happen to have in-house tow operation.

      Eh, AAA is inanely expensive compared to Geico -- which isn't in-house, they negotiate whoever's cheapest and least busy at the moment of your call. $40 a year gives me as many free tows, jumpstarts, lockouts etc as my 1998 car can cause me.

      --
      This space intentionally left blank
    17. Re:Horrible idea by fustakrakich · · Score: 1

      Tesla Towing and Bail Bonds Inc.

      Will the car call the cops if you try to pick up a hooker? Watch out for the breathalyzer!

      --
      “He’s not deformed, he’s just drunk!”
    18. Re: Horrible idea by Anonymous Coward · · Score: 0

      Auto pilot LOL.

    19. Re:Horrible idea by Anonymous Coward · · Score: 0

      Are you able to write a speeding ticket to somebody else? No? Then why the fuck do you think that Tesla is allowed to? bloody knob.

    20. Re:Horrible idea by Anonymous Coward · · Score: 0

      Your definition of reasonable is another man's definition of too dangerous.

    21. Re:Horrible idea by Anonymous Coward · · Score: 0

      (The +5MPH adjusts for the fact that all speedometers are calibrated to show a few miles greater than actual speed.)

      They're not, the tolerance is just one-sided.

    22. Re:Horrible idea by dgatwood · · Score: 1

      It's usually much faster to fix your own flat, assuming you took that course at MIT.

      It would be if Teslas came with a spare tire. But they don't, so it isn't.

      At best, any road-side patch job is going to be poor and failure prone; at worst, it will corrupt the inside of the tire in a way that makes it impossible for the tire shop to do a proper patch later. That's why the recommended approach is to have Tesla roadside assistance bring you a free loaner spare.

      Unfortunately, because their call centers are massively understaffed, that can take hours, so you're often better off calling a local towing company and paying for a flatbed to haul your car to a tire shop. And that's what they're trying to fix. Hope it works.

      In the meantime, having heard some recent horror stories, I'm seriously considering just buying a spare tire and keeping it in the frunk. :-)

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    23. Re:Horrible idea by Anonymous Coward · · Score: 0

      Engineers have standards for road speeds. This doesn't have to be a long debate about reasonableness.

    24. Re:Horrible idea by sinij · · Score: 1

      Also, you want to drive an unsafe car?

      Yes, because I don't want others have the power to decide what is a safe car.

    25. Re: Horrible idea by mspohr · · Score: 1

      Living in the basement gives you a different perspective.

      --
      I don't read your sig. Why are you reading mine?
  5. Put it in a watch! by Anonymous Coward · · Score: 0

    I want DocWagon to show up when my body breaks!

  6. Tesla Service - Great! by jimbrooking · · Score: 1, Insightful

    I have had two instances of needing service for my Tesla Model 3. One was a defective windshield wiper (replaced free), the second, minor damage from road debris (reasonable cost). In both cases a Tesla Service van was dispatched to my home and repairs done on my premises. So I think they "get" service. I think of it as "You don't go to the garage, the garage comes to you", which is typical of Musk's out-of-the-box thinking. Fanboi? You bet!

    1. Re: Tesla Service - Great! by Anonymous Coward · · Score: 0

      It helps that he buries features deep in the dash

    2. Re:Tesla Service - Great! by currently_awake · · Score: 2

      Your car should not have authority to spend your money (hire tow truck) without your consent.

    3. Re:Tesla Service - Great! by DontBeAMoran · · Score: 2

      Exactly! That's your wife's job!

      --
      #DeleteFacebook
    4. Re:Tesla Service - Great! by thegarbz · · Score: 1

      Your car should not have authority to spend your money (hire tow truck) without your consent.

      Clue me in here, do cars get sold in America without free roadside assistance included as a standard up until the warranty expires?

    5. Re: Tesla Service - Great! by Anonymous Coward · · Score: 0

      It helps that he buries dick deep in the gash

      FTFY

    6. Re: Tesla Service - Great! by Anonymous Coward · · Score: 0

      It's not that they don't get sold in the USA without roadside. They do. But the USA is a big place, and if you break down either in a jam packed urban area (think Newark or Brooklyn), or a rural area (think Virginia 2 hours south of DC), the reality of "roadside assistance" means a pre negotiated set of tow companies who've signed on to get called. Even when a more local and available one is available.

      I'm sure in those two cases, *eventually* you'd get a tow. But nothing close to reasonable.

  7. Flat tire? by Anonymous Coward · · Score: 0

    Why would I want a tow truck to show up when I have a flat tire? Don't Teslas come with a spare and a jack so you can deal with it yourself?

    1. Re:Flat tire? by rjr162 · · Score: 1

      No kidding. Then again how many people now adays don't even know how to swap a rim and tire

    2. Re:Flat tire? by jiriw · · Score: 1

      Of course when the car detects you opening the trunk and removing the jack and spare, it will put the tow service on stand by until it detects a working tire again... with a timer for those that may be too clumsy, even if they have the tools in hand. It should detect lifting the side of the broken tire as well for extra insurance.. Simply add three extra states to the software and one or two sensors to detect a removed jack/spare. The trunk and tilt sensors should be already present :P Maybe it can even detect the weight loss of you leaving the car and then removing the jack and spare. No extra sensors needed, only code \o/

    3. Re: Flat tire? by Anonymous Coward · · Score: 0

      It could use AI and body sensors to detect how hard you are pulling in your hair to decide if you need a tow truck or if you are slowly but surely changing the tire correctly

    4. Re:Flat tire? by ArchieBunker · · Score: 1

      I do a lot of my own repair work but changing a tire on the side of a highway is something I won't do. Too many people have died because idiot drivers can't avoid a stationary vehicle pulled way off the road. Maybe I'd consider it if a cop was behind me with his lights on but there are still plenty of videos of people hitting parked cop cars with full emergency lights going.

      --
      Only the State obtains its revenue by coercion. - Murray Rothbard
    5. Re:Flat tire? by slashdice · · Score: 1

      Tesla autopilot can't avoid stationary vehicles either.

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      Copyright (c) 1990 - 2014 Dice. All rights reserved. Use of this comment is subject to certain Terms and Conditions.
    6. Re:Flat tire? by HiThere · · Score: 1

      FWIW, I know how to swap a tire, though I'm not sure about those toys they use instead of spare tires these days, but I'm not about to do that at the side of the freeway. Or on a steep hill. (And for this "steep" includes things I'd barely notice while walking.) And the jacks in some of these cars shouldn't be trusted by anyone for any job at all.

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
    7. Re:Flat tire? by Anonymous Coward · · Score: 0

      There are times when this is needed. For instance, you get a flat and are on an incline. Do you risk damaging your car by trying to get to the end of the incline if it's miles-long down a mountain? No. In that case, do you attempt to jack up the car yourself on an incline using only the OEM-provided tools (if you're even provided those, a lot of manufacturers just give you a can of fix-a-flat and forget the spare) that don't account for additional issues that an amateur could seriously screw up?

      Also, back to my "a lot of manufacturers don't even include a spare tire anymore" statement...

    8. Re:Flat tire? by couchslug · · Score: 1

      You don't need road service because you've changed tires since flats were much more common. You even go back to when bias ply tires were common (as do I). Things are different today:

      https://www.usatoday.com/story...

      --
      "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
    9. Re:Flat tire? by Anonymous Coward · · Score: 0

      Actually no. Teslas do not have jacks or spare tires. Too much weight, the space genius said.

      Another thing people don't understand, Teslas have no transmissions, so if you turn the wheels you turn the motor, which creates electricity that will flow through systems in the car when you tow them, causing more damage. You can only flat bed tow the car.

    10. Re:Flat tire? by Anonymous Coward · · Score: 0

      How cute, you think cars include spare tires anymore. You get a roll of duct tape and a flare gun if you're lucky.

  8. Sounds to me by Anonymous Coward · · Score: 0

    Sounds to me like he's trying to manipulate maintenance. Where are the right to repair folks on this one? Why do you imagine Musk is any less of a lying skeeve than any other, greedy, sociopathic CEO? It doesn't exactly inspire trust in the quality of Tesla's elitist toys, either.

  9. A New Musk Business by biggaijin · · Score: 2

    This will (1) incapacitate the car when something goes wrong, and (2) call TeslaTow(r), the approved repair center for all Tesla automobiles. TeslaTow, conveniently enough, will also be owned by Musk. The Right to Repair people should be alerted about this.

    1. Re:A New Musk Business by Anonymous Coward · · Score: 0

      Don't be silly. There aren't enough Teslas on the road to support a whole dedicated towing business, nor likely to be. So the business would have to compete with every other tow truck. At that point the margins are - not great.

      At most, Tesla will run its own tow dispatch center. More likely, it will simply strike a deal with the AAA and send them an alert. That's what I'd do.

  10. I can get you a tow. by presearch · · Score: 1

    You want a tow? I can get you a tow, believe me. There are ways Dude. You don't wanna know about it, believe me.
    Hell, I can get you a tow by 3 o'clock this afternoon... with nail polish.

    1. Re:I can get you a tow. by Anonymous Coward · · Score: 0

      You want a tow? I can get you a tow, believe me. There are ways Dude. You don't wanna know about it, believe me.
      Hell, I can get you a tow by 3 o'clock this afternoon... with nail polish.

      FORGET about the FUCKING TOE!

    2. Re:I can get you a tow. by Anonymous Coward · · Score: 0

      You want a tow? I can get you a tow, believe me. There are ways Dude. You don't wanna know about it, believe me.
      Hell, I can get you a tow by 3 o'clock this afternoon... with nail polish.

      FORGET about the FUCKING TOE!

      Excuse me, AC, would you please keep your caps lock off? This is a family website.

  11. I bought a Tesla by Anonymous Coward · · Score: 0

    I can't afford a tow or repair too!

  12. Flat tire? by FrozenGeek · · Score: 1

    Seriously? I've been changing tires on my family's vehicles since I was 12 (aka more than 4 decades). Why would I need a tow truck to change a tire?

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    linquendum tondere
  13. Re:Call a tow truck on the US economy. by Anonymous Coward · · Score: 0

    You know china just caved to trumps deal right?

    Fuck no you don't. NPCs don't know things. just repeat what cnn told them.

  14. More pointless 'features' by superdave80 · · Score: 1

    The next thing we want to add is if a car detects something wrong — like a flat tire or a drive unit failure — that before the car has even come to a halt, there’s a tow truck and service loaner on the way.

    Why not just WAIT till it comes to a halt, and then have a prompt come up, "Would you like to summon a tow truck? Y/N" I can't fathom why he would waste any time on such a dumb feature... and then make the feature prone to calling a tow truck at the wrong time to save 20 seconds.

  15. Telsa is for idiots by Anonymous Coward · · Score: 0

    The simple fact that Musk thinks this is a good idea is why I will never own a Tesla even though I certainly look forward to electric cars taking over.

    Electric cars are a great idea, but Tesla is made by and for complete idiots.