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Google Fiber Abandoning Louisville Residents With Two Months Notice (theverge.com)

stoborrobots writes: Google Fiber is leaving Louisville, as reported in The Verge: "Google Fiber's attempt to roll out its gigabit internet across the city of Louisville, Kentucky has apparently failed so spectacularly that the company has decided to completely shut down the service and leave town altogether. CNET has a report on the news, which Alphabet's Access division confirmed in a blog post on Thursday. 'We'll work with our customers and partners to minimize disruption, and we're committed to doing right by the community, which welcomed us as we tested methods of delivering high-speed internet in new and different ways,' the Fiber team said."

TechCrunch's take: "It's a rare admission of defeat for Google Fiber, though it's no secret that the company isn't exactly bullish on the prospect of the service anymore. Louisville was supposed to be somewhat of a comeback for Google Fiber, which like so many Google services is now under more pressure to generate a profit. Clearly, that didn't work out."
The issue apparently has to do with "shallow trenching," a process that involves laying fiber cable two inches beneath the sides of roads in the city and covering them up with sealant. "The company seemed optimistic about this plan until some of the cable started becoming exposed over time, requiring a second cover-up with hot asphalt," reports The Verge. "It seems Access realized it had to go a bit deeper with the cabling; in San Antonio, a similar method is used -- but the fiber is laid at least six inches deep into the ground."

"Unfortunately, things have somehow gone so awry in Louisville that Google Fiber claims it would need to rebuild the entire network to get everything to a satisfactory point, and it seems Alphabet just isn't interested in blowing the cash that would be necessary to do that. So instead, Google Fiber will today alert Louisville customers that their service will end on April 15th." In an attempt to soften the blow, Google Fiber says it will not charge customers for their final two months of service.

5 of 132 comments (clear)

  1. Hard to take that seriously by phantomfive · · Score: 5, Insightful

    It's hard to believe that they thought they could get away with leaving the fiber two inches under the ground.

    --
    "First they came for the slanderers and i said nothing."
    1. Re:Hard to take that seriously by zilym · · Score: 4, Insightful

      It's hard to believe that they thought they could get away with leaving the fiber two inches under the ground.

      IKR? Why didn't they just stick with their fiber in sewers plan?

    2. Re:Hard to take that seriously by hazardPPP · · Score: 4, Insightful

      Besides isn't like google to abandon a lot of their projects and leave users high and dry? Rely on google and good luck? The only mainstay is the search portal. Thankfully these are results we can could on. Fair and balanced.

      Good ol' Google, keeping everything in "beta" and abandoning it on short notice after some period of time. Only, you, real physical services that people pay for - like Google Fiber - aren't free-to-use online apps. Is it gonna be like this with Waymo one day too? "Sorry, can't fix that bug that repeatedly crashes cars into lamp posts, your vehicle will become inoperative within 30 days."

  2. Not an engineered solution by E-Lad · · Score: 4, Insightful

    Who, exactly, thought this was a workable idea? Two inches into the asphalt and covered with tar? I can't imagine how one, let alone a group, of civil engineers and the city's own engineers could be okay with this idea. I have so many questions.

    1. What happens when the road needs to be resurfaced, nevermind the scoring of the pavement required to dig for and access other buried utilities.
    2. How this won't accelerate deterioration of roads due to being a wound in the road that invites moisture, causing things like frost heave
    3. How protected is the cable itself as asphalt shoves, slips, and creeps over time in places
    4. Is the cable even meant to withstand the mechanical shock of traffic passing 2" or less above it over even 10 years?

    The photos look absolutely atrocious given the short amount of time the stuff has been there.

  3. Pole fighting to blame? by portwojc · · Score: 4, Insightful

    Considering they had to fight for access to the utility poles I guess this was the other option.

    https://www.techdirt.com/articles/20161101/08481735932/fcc-lends-support-to-google-fiber-louisville-fight-to-access-att-utility-poles.shtml

    I don't know if that really was the result or not but the incumbents tend to fight tooth and nail to stop access in more ways than just that.