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Google Says the Built-in Microphone it Never Told Nest Users About Was 'Never Supposed To Be a Secret' (businessinsider.com)

An anonymous reader shares a report: In early February, Google announced that its home security and alarm system Nest Secure would be getting an update. Users, the company said, could now enable its virtual-assistant technology, Google Assistant. The problem: Nest users didn't know a microphone existed on their security device to begin with. The existence of a microphone on the Nest Guard, which is the alarm, keypad, and motion-sensor component in the Nest Secure offering, was never disclosed in any of the product material for the device. On Tuesday, a Google spokesperson told Business Insider the company had made an "error." "The on-device microphone was never intended to be a secret and should have been listed in the tech specs," the spokesperson said. "That was an error on our part."

10 of 103 comments (clear)

  1. Re:Maybe Google thought their users were smart? by Alain+Williams · · Score: 4, Funny

    Unless they suddenly good at lip reading.

    I assure you, Dave, that Google would never do that.

  2. Re:I thought it was kind of revealed... by fluffernutter · · Score: 3

    So I don't have to know a hacker is one firmware away from activating the microphone in my device? Don't assume I am the only one altering the firmware.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  3. Re:I thought it was kind of revealed... by AmiMoJo · · Score: 4, Insightful

    If you don't trust their security why are you buying an internet connected device from them in the first place?

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  4. Re:Maybe Google thought their users were smart? by WillAffleckUW · · Score: 3, Funny

    Unless they suddenly good at lip reading.

    I assure you, Dave, that Google would never do that.

    This conversation can serve no further purpose.

    --
    -- Tigger warning: This post may contain tiggers! --
  5. Re:I thought it was kind of revealed... by fluffernutter · · Score: 4, Insightful

    Trusting their security to keep the temperature of my home steady and trusting their security to not record everything my family is saying are two totally different things.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  6. Re:Was it in use prior to disclosure? by Anubis+IV · · Score: 4, Insightful

    As long as it wasn't able to be used by google or anyone else prior to this update that made it a virtual assistant, then this isn't all that big a deal.

    Pragmatically and without surrounding context? Perhaps. But given the frequency and scope of privacy violations happening on a regular basis, I don't think it's "hyper-awareness" that's leading people to express concern over this revelation. I think it's simply one more link in a long and constantly growing chain of "coincidences", "accidents", and worse (e.g. negligence, intentional violation), each of which undermines our privacy and each of which have served to undermine the public's trust in the companies engaging in these practices.

    If a friend every now and then started poking you so softly that you barely even noticed, you might dismiss it as an odd quirk, assuming you even noticed it. If, over the course of several years, this behavior escalated to the point that they're constantly flailing their arms, you won't be able to ignore it, particularly so if they deliver an occasional fist to your face. At some point most reasonable people would reconsider whether this "friendship" was worth the effort, but some people are more patient and tolerant than others, so they stick with that "friend". If one day this "friend" comes by your house for what has seemingly become a daily flailing session, only to head into your bedroom closet and come back out with a shovel, a tarp, and a box full of bleach, you'd have cause for concern. If they respond to your, "WHAT THE HELL?! WHERE DID THAT COME FROM?!", with an, "Oh, sorry, didn't I tell you that I shipped it here and snuck it into your closet a few years ago because I figured everyone loves this stuff? No? Oops!", you'd have good cause to question the motives and intent of this "friend" and whether they're actually looking out for your best interests.

    For some, this mic may feel like the first fist to the face from someone they think their friend. For others, an undisclosed microphone being planted in their home is nothing short of a declaration of hostile intent. Either way, I haven't yet found a normal person who responded to the news with, "That's neat!"

  7. Re:If only someone had a screwdriver by Anonymous Coward · · Score: 3, Interesting

    Do you always dismantle everything you buy?

  8. Re:Maybe Google thought their users were smart? by Killall+-9+Bash · · Score: 3, Interesting

    Just wait till people realize there's a camera in the nest thermostats. Or maybe everyone thinks it's magic that the thermostat turns the heat / air on miraculously right when you stop in front of it, and reach out your hand to touch it. Nope, shouldn't have doubted the holy NEST. It knows what to do before I tell it. Definitely not a camera inside watching for when I'm about to press a button.

    Think im making it up? Try it. Stop in front of your nest thermostat,and reach towards it. See what happens.

    --
    "Prediction: within 10 years, Windows will be a Linux distribution." Me, 7-6-2016
  9. Re:Google knows you masturbate by wooferhound · · Score: 3, Funny

    >> Google knows you masturbate
    Yeah , When are they going to tell us about the Camera ?

    --
    We are Dead Stars looking back Up at the Sky
  10. You mean you have never.... by Pitawg · · Score: 4, Interesting

    You mean you have never searched behind your cable box IR filtered face using a digital camera? You know, to see the board mounted camera modules facing you TV consumers, that report which family members were watching the garbage on the screen? Like an IR snapshot every time the IR remote button is pressed, to log the one that did not like what was on, and what they changed it to? Why would they not be tracking how much income they are getting for the ads they see noone is watching, to determine the ratio of the swindle's profit from the ad buyers?

    This built-in mike thing is only audio. Well, the sonar images of the room, and people within, are useful. Also the intel of whether or not competing voice assistants are being used, that can aid plans as well.