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New Study Shows Windows 10 Home Edition Users Are Baffled By Updates (zdnet.com)
An anonymous reader quotes a report from ZDNet: Since the initial release of Windows 10 nearly four years ago, Microsoft has been tweaking its approach to automatic updates, adding Active Hours settings to ensure that mandatory restarts are less likely to be intrusive. Recent feature updates have also made notifications of pending updates more obvious. Are those changes enough to ease the pain? A new study from a group of UK-based researchers suggests Microsoft has more work to do. The study, titled "In Control with No Control: Perceptions and Reality of Windows 10 Home Edition Update Features," was presented this week at the Workshop on Usable Security (USEC) 2019 in San Diego, California. Researchers Jason Morris, Ingolf Becker, and Simon Parkin of University College London, built a detailed model of Microsoft's update process as of Windows 10 version 1803 and then surveyed a group of 93 Windows 10 Home users.
The overall conclusions were a mixed bag. In general, the survey respondents think that the Windows 10 update approach is an improvement over that found in previous Windows versions. Among participants who had experience with earlier Windows versions 53 percent reported they felt updating Windows 10 is easier, versus only 8 percent who found the process more difficult. Similarly, a majority of respondents agreed that the Windows 10 update process causes fewer interruptions than in previous versions (43 percent agreed, 21 percent disagreed). Where Microsoft has fallen down, the researchers argue, is in building an update system that is "dependent on a complex range of user and system properties." That system, illustrated by the flowchart shown here, is simply too complicated for the average home user to understand.
The overall conclusions were a mixed bag. In general, the survey respondents think that the Windows 10 update approach is an improvement over that found in previous Windows versions. Among participants who had experience with earlier Windows versions 53 percent reported they felt updating Windows 10 is easier, versus only 8 percent who found the process more difficult. Similarly, a majority of respondents agreed that the Windows 10 update process causes fewer interruptions than in previous versions (43 percent agreed, 21 percent disagreed). Where Microsoft has fallen down, the researchers argue, is in building an update system that is "dependent on a complex range of user and system properties." That system, illustrated by the flowchart shown here, is simply too complicated for the average home user to understand.
Yes THIS. Windows reboots and nukes everything I have open. Then for a fun part it kills off Google, and since it probably rebooted several times in the night without saying, the Google Chrome restore option is gone and all those Tabs with stuff to read are all gone.
No Its not OK, and I have turned off the auto rebooting, but it still does it.
We are working for the computers again, not the other way around.
I chuckle a bit when people talk about letting the user choose what time to shutdown the entire machine for 30 minutes while Windows updates whatever - the color picker dialog and the wifi UI or whatever.
Twenty years ago, tou used to have to rebuild Linux if you updated the KERNEL. Only the kernel ever needed a reboot. Anything else, the update just saves the new version of the file to disk. If it's a running service you.want to update, restart that service. Updating the file sharing service means you restart file sharing, which takes three seconds. Why in the world do Microsoft programmers find it necessary to shut down the machine, and then extract the new version of the file? Do they really not know how to save a file on a system that is running?
Ten or fifteen years ago, Linux got live kernel updates. No need to reboot to activate the new kernel. Most people probably reboot into a new kernel out of habit and inertia, but that's the only time you'd reboot a Linux box related to an update. I had a machine up for eight years until I moved. It stayed updated.
Windows got multi-user security (DAC) 10-20 years after Unix and Linux. Windows got modern security, MAC (or at least a watered down simulation of it) about 10 years after Linux. Windows gets a lot of things 10-20 years after Linux does. Maybe it'll get the ability to update a file without shutting down the entire machine, in a few years.
I get it, we want to keep the OS updated. But the current state of Windows if ridiculous.