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Why Robo-Calls Can't Be Stopped (washingtonpost.com)

"When your phone rings, there's about a 50 percent chance it's a spam robo-call," reports the Washington Post. Now a computer science professor who's researched robo-call technologies reveals the economics behind automatically dialing phone numbers "either randomly, or from massive databases compiled from automated Web searches, leaked databases of personal information and marketing data." It doesn't matter whether you've signed up with the federal Do Not Call Registry, although companies that call numbers on the list are supposed to be subject to large fines. The robo-callers ignore the list, and evade penalties because they can mask the true origins of their calls.... Each call costs a fraction of a cent -- and a successful robo-call scam can net millions of dollars. That more than pays for all the calls people ignored or hung up on, and provides cash for the next round. Casting an enormous net at low cost lets these scammers find a few gullible victims who can fund the whole operation...

Partly that's because their costs are low. Most phone calls are made and connected via the Internet, so robo-call companies can make tens of thousands, or even millions, of calls very cheaply. Many of the illegal robo-calls targeting the United States probably come from overseas -- which used to be extremely expensive but now is far cheaper...

Meanwhile, the Federal Communications Commission has been asking U.S. phone companies to filter calls and police their own systems to keep out robo-calls. It hasn't worked, mainly because it's too costly and technically difficult for phone companies to do that. It's hard to detect fake Caller ID information, and wrongly blocking a legitimate call could cause them legal problems.

The professor's article suggests guarding your phone number like you guard your credit card numbers. "Don't give your phone number to strangers, businesses or websites unless it's absolutely necessary."

"Of course, your phone number may already be widely known and available, either from telephone directories or websites, or just because you've had it for many years. In that case, you probably can't stop getting robo-calls."

7 of 338 comments (clear)

  1. Online order forms require it by Anonymous Coward · · Score: 5, Informative

    It is a nearly-universal business practice: if you are ordering a product or service online, they will require a phone number. The form won't submit unless you put in a valid one.

    You really can't refuse to do business with people on these grounds; all competitors require a phone number as well. Further, if you put someone else's number up there, it's fraud.

    You can complain. If they respond at all, it will be a roundabout way of saying "too bad."

  2. Did this in Canada and made things worse... by mykepredko · · Score: 4, Informative

    All it did was move calls to overseas (India being a big one) and by publishing the "Do Not Call" list all they did was provide the callers with a list of numbers that they knew people would pick up if they were called.

    Ironically, the people who are bothered the least are the ones that didn't sign up for the "Do Not Call" list.

  3. Phone companies are liars by SirAstral · · Score: 4, Informative

    They manage to find out enough information to make money don't they? Every single call can be traced... if they wanted to trace them. The key is that there is no motivation to do so. It is just easier to allow robo-calls and collect money from a subscriber.

    Every system could implement a technology that when a person receives a robo-call they hang up and immediately dial... say Start or Pound 666... nice number for that shit, and it immediately drops an electronic note to the phone company that the last number that called was a robo. It all goes into a database and now they have at least the exit phone number attached to a business, whether that number is VoIP or Traditional is meaningless. That number itself like an IP address is registered to a business and then you go to that business and tell them... if you keep letting your telephony infrastructure make/forward robocalls we fine you into oblivion or force the telephone company to cut your phone/internet.

    The problem is actually very easy to solve, the problem is political and businesses do not want to lose the revenue robo-calls generate. There really are lots of ways to solve this problem. But it will never be resolved because leaders don't actually care about citizens, they just care about your votes. We all can't be William Webster.

  4. Re:Just don't answer by Anonymous Coward · · Score: 5, Informative

    That's great, unless you're a freelancer or small business and have to answer calls in case it's a customer.

  5. Re:SubjectsSuck by 140Mandak262Jamuna · · Score: 4, Informative

    Any argument that we can't stop robo-calls because it's "too expensive" is just stupid. The cost of stopping them is miniscule compared to the cost of allowing them.

    Cost of stopping them will have to be borne by the telco,.

    Cost of allowing will by borne by you, not the telco.

    So what would telco do?

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  6. Re:Or: just charge per call by smi.james.th · · Score: 4, Informative

    As much as I enjoy your mindless Trump bashing, you realise that this has been the case in the US since the very beginning? It's not as though Donald had anything to do with this particular eccentricity of the American infrastructure.

    --
    One thing I know, and that is that I am ignorant...
  7. how come I get no Robocalls? by houghi · · Score: 3, Informative

    I get no robocalls. I have the same number since 20 years, or so. In that period I have received no robocalls. I also have received no calls from companies I had no business relation with.

    The companies I had a businesss relationship with (i.e. I bought something from them in the last year) stoped the moment I asked them to.

    So ckearly it IS possible to stop these type of calls. I also never heard any of my friends having any issues.

    Disclaimer: I live in Belgium. I also work ata company and we do robocalls to our own customers who are late with payments. Sometimes we have the wrong number, so yes, unwanted robocalls do exist.

    --
    Don't fight for your country, if your country does not fight for you.