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FTC Fines Four Operations Responsible For Billions of Illegal Robocalls (cnet.com)

Four companies that made billions of illegal robocalls have been caught and fined. From a report: The Federal Trade Commission on Tuesday said the agency reached settlements with four operations responsible for billions of illegal robocalls pitching debt-relief services, home security systems, fake charities, auto warranties and Google search results services. The companies were charged with violating the FTC Act, as well as the agency's Telemarketing Sales Rule and its Do Not Call provisions.

"We have brought dozens of cases targeting illegal robocalls, and fighting unwanted calls remains one of our highest priorities," said Andrew Smith, director of the Bureau of Consumer Protection at the FTC, in a release. "We also have great advice on call-blocking services and how to reduce unwanted calls at [our website.]" The settlements come as the agency focuses on combating illegal robocalls. The four companies, NetDotSolutions, Higher Goals Marketing, Veterans of America and Pointbreak Media, are banned by court orders from robocalling and most telemarketing activities, according to the FTC's release.
Further reading: FTC Tells ISPs To Disclose Exactly What Information They Collect On Users and What It's For.

15 of 106 comments (clear)

  1. Fines by sexconker · · Score: 2

    That'll stop 'em!

    1. Re:Fines by DickBreath · · Score: 4, Funny

      That is why burning robo callers alive, and slowly should be left to a government outside the US.

      My favorite is Small Penalties by Alastair Mayer.

      The helicopter cruised over the tundra at five hundred feet. In the passenger compartment, Agent Steve Grant gazed out the window. His prisoner, Samuel "Spam Lord" Walford, sat manacled to the aluminum seat frame across from him. The pilot's warning sounded in his headset.

      "Ten more minutes!" Grant relayed to Walford, shouting over the noise of the chopper.

      "This is cruel and unusual punishment!"

      "Come on, Walford, your lawyers tried that. The Supreme Court upheld the sentence. You're getting off easy. Five days in exile and you're a free man." Grant shouted to be heard; it took the sarcastic edge off his voice.

      "Yeah, if I survive. It's not fair. I didn't hurt anyone, just sent a few emails."

      "You were convicted of almost thirty million separate counts of sending unsolicited commercial email. That was for just one day. That's not 'a few'."

      "James Atkins sent a hundred million a day. So did Koralev. I didn't do so much."

      "Koralev got fined thirty seven million dollars . . . under the old laws. Thirty million is just what your prosecutors went with." Grant looked out the window. The ground below was green with new spring growth, scattered with shallow pools of snowmelt. He turned back to the Spam Lord. "If I had a nickel for every thousand spams you sent during your 'career', I'd be a millionaire. Oh wait, you do and you are. Or were. That's billions of emails."

      "Email never hurt anybody. Don't want it? Just delete it. Two seconds."

      "You stole their time. You stole everyone's time. Two seconds per spam email? That's a lifetime per billion emails. How many lifetimes did you destroy? It's like murder."

      "So you're going to leave me to die."

      "No single thing out there will kill you. You can hike out in three or four days at a good pace. Plenty of daylight this time of year."

      "What about polar bears?"

      "The coast is two hundred miles away. They don't come this far inland."

      "There's wolves."

      "There's a paintball gun in your pack"

      "Paintball! What the hell? How about a real gun?"

      "Not for a criminal. The pellets are skunk juice. Hit a wolf and, between the sting and the smell, it'll back off."

      "Huh. What about bug repellent?"

      "A few bugs never hurt anybody. Just brush them off. Two seconds." Grant grinned, showing teeth to make it a snarl. Walford glared at him.

      For a few minutes they just watched the terrain out the window, feeling the vibration of the helicopter. Grant broke the silence. "What makes it worse is that spam is so stupid. Like my wife needs twenty emails a day for penis enlargement."

      Walford sneered. "Married to you? Maybe she does."

      Grant forced down a surge of anger. He'd been transferring prisoners for too long to let insults get to him. There were more subtle responses than physical violence. "You're kind of lucky. The peak of mosquito season has about passed. Their bite is like a hypodermic stick."

      Walford's sneer faded. "But that's passed?"

      "Only the peak, there are still plenty around. Plenty of black flies too. They bite a chunk out of your skin, but they inject you with an anesthetic first so you don't notice it." Walford seemed to relax a bit. "You're shitting me, right?"

      "Nope. Ask anyone who's been up here." Grant paused, then grinned his feral grin. "There's more. That anesthetic is a nerve poison. It wears off, but if you get a few hundred bites in an hour, you'll feel it. You'll get confused, disoriented. Maybe want to puke. If you keep getting bitten, well. . . ."

      "But that's a lot of bites, right? I mean, how many black flies can there be up here?"

      Grant leaned forward and lowered his voice. "Le

      --

      I'll see your senator, and I'll raise you two judges.
    2. Re:Fines by jwhyche · · Score: 2

      Fines, meh.

      %s/fines/heads on pikes/g

      There fixed that for them.

      --
      I read at +2. If your post doesn't reach that level I will not see or respond to it.
  2. Re:TC Fines Four Operations Responsible... by EndlessNameless · · Score: 3, Interesting

    According to the article, it varied from $500k-$3m.

    Depending on the size of the company, that could range from a slap on the wrist to bankruptcy.

    Maybe we need to report fines in relation to gross revenue or net operating income...

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    ---
    According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
  3. Telcos by edi_guy · · Score: 4, Insightful

    It's been said before, but worth reiterating. The operations that were 'fined', likely run out of a condo suite, will fold without paying the fine, and then re-emerge down the block under a different name and do the same thing over again.

    The growing telemarketing problem can be solved by simply holding the telcos responsible. Anything else is theatrics meant to distract the public from the fact that the telcos make money through this arrangement, and have successfully bought their way into Washington and the regulators there.

    1. Re:Telcos by alvinrod · · Score: 2

      Even the bleeding heart liberals wouldn't care if a few kids died as collateral damage if a drone strike took out a telemarketer with them. This probably just isn't being met with a sufficient application of force. Why send a fine when you can send a cluster bomb?

  4. Re:Robo calls are a form of "Freedom of Speech"... by Falos · · Score: 2

    Message itself is still protected. But what good is speech if you have no phone call, Mr. Anderson?

  5. Re:Uh.... "billions"? by pi_rules · · Score: 2

    How can anyone read that and not think it is hyperbole?

    Uhh... with math?

    There's 300 million cell phones in the US (roughly) plus a bunch of land lines but let's forget about the land lines entirely.

    You only need 3.3 calls per line to hit 1 billion. Given that I've gotten 3 robo calls just TODAY on my line it's not hard to see how you'd get to "billions" really quick. Hell let's say 200 million of those phones aren't on robocall lists. Now you only need 10 calls per lines to round up to 1 billion.

    So, yeah, very easy to see how we'd be hitting 1 billion robo calls in the US every week or maybe 50-55 billion a year.

  6. Re:TC Fines Four Operations Responsible... by Immerman · · Score: 2

    Since they don't tell us the two mid-range amounts, all we know for sure is that the total fines were between $4.5M and 9.5M for "billions" of calls. "Billions" is probably at least 2 billion, and likely more, so the fine per call was probably substantially less than $9.5M/2B =~ $0.005/call.

    Meanwhile, a quick search suggests the going rate for legitimate robocall-selling companies is between about $0.06 and $0.02/call depending on volume.
    So, at the extreme high end, the fines *maybe* amount to about( $0.005/$0.02=) 25% of gross income, and likely *far* less than that. $7M in total fines, 3 billion calls, and an average price of $0.04/call translates to only ($5M/3B calls / [$0.04/call] =) 5.8% of gross income.

    Sounds like just the cost of doing business to me, hardly enough to seriously discourage other illegal robocalling companies.

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    --- Most topics have many sides worth arguing, allow me to take one opposite you.
  7. Re:Where the fuck is the FCC? by DickBreath · · Score: 2, Insightful

    While it is the FCC's job to regulate, it is Pai's job to prevent the FCC from doing its job.

    This is true of most Trump appointments. Department of Education -- take money from poor public schools and give it to rich kid schools.

    --

    I'll see your senator, and I'll raise you two judges.
  8. Re:Uh.... "billions"? by GrumpySteen · · Score: 2

    Given that call centers running these operations can have more than one outgoing line, your math is irrelevant.

  9. Re:Uh.... "billions"? by Dwedit · · Score: 2

    Sounds like you are assuming a single source of calls that operates in real time. That's not how any of this works.

  10. Re:a phone in the *USA* though. by ssyladin · · Score: 2

    It is ALSO illegal to do so in the US. But amazingly these companies choose to break the law because, for years, they were able to get away with it. Because of the design of the core infrastructure of VOIP and our telephone system, the call originators were able to spoof the source of the calls, and typically sourced them from a jurisdiction in which the US agencies have trouble investigating and/or prosecuting.

  11. Re:Uh.... "billions"? by markdavis · · Score: 2

    >"How long does it take to connect a phone call? To make a billion phone calls would take over 20 years."

    But there are hundreds or thousands of entities doing it continuously, at least 2/3rds of the day (typical waking hours). And each entity can make potentially hundreds of calls simultaneously. So that is potentially hundreds of thousands of calls every several seconds. That is perhaps 1 billion each DAY!

  12. Re:Robo calls are a form of "Freedom of Speech"... by Sir+Holo · · Score: 2

    ...One can choose to listen or not. No?

    I wasn't aware that robots, auto-dialers, or tape-recording machines had rights to free speech under the US Constitution.

    They do not.