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More Jails Replace In-Person Visits With Awful Video Chat Products

An anonymous reader quotes a report from Ars Technica: After April 15, inmates at the Adult Detention Center in Lowndes County, Mississippi will no longer be allowed to visit with family members face to face. Newton County, Missouri, implemented an in-person visitor ban last month. The Allen County Jail in Indiana phased out in-person visits earlier this year. All three changes are part of a nationwide trend toward "video visitation" services. Instead of seeing their loved ones face to face, inmates are increasingly limited to talking to them through video terminals. Most jails give family members a choice between using video terminals at the jail -- which are free -- or paying fees to make calls from home using a PC or mobile device.

Even some advocates of the change admit that it has downsides for inmates and their families. Ryan Rickert, jail administrator at the Lowndes County Adult Detention Center, acknowledged to The Commercial Dispatch that inmates were disappointed they wouldn't get to see family members anymore. Advocates of this approach point to an upside for families: they can now make video calls to loved ones from home instead of having to physically travel to the jail. These services are ludicrously expensive. Video calls cost 40 cents per minute in Newton County, 50 cents per minute in Lowndes County, and $10 per call in Allen County. Outside of prison, of course, video calls on Skype or FaceTime are free.
These "visitation" services are often "grainy and jerky, periodically freezing up altogether," reports Ars. As for why so many jails are adopting them, it has a lot to do with money. "In-person visits are labor intensive. Prison guards need to escort inmates to and from visitation rooms, supervise the visits, and in some cases pat down visitors for contraband. In contrast, video terminals can be installed inside each cell block, minimizing the need to move inmates around the jail." The video-visitation systems also directly generate revenue for jails.

14 of 260 comments (clear)

  1. US prisons = labour camps by Quakeulf · · Score: 5, Insightful

    They're all private labour camps at this point. Not that they never were either (chaingangs etc. building roads and railways), they just got more corporate.

    1. Re:US prisons = labour camps by whoever57 · · Score: 5, Insightful

      They're all private labour camps at this point.

      Use the right word: slavery. Yes, slavery was not abolished by the 13th amendment, merely limited.

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    2. Re:US prisons = labour camps by Anonymous Coward · · Score: 5, Informative

      Not sure if replying to a troll with that name and response. I'll assume harvesting organs is in jest.

      The reason we don't charge them for their time is because of the principal-agent problem
      And because debtor's prisons are usually considered to be effectively unlawful.

      https://en.wikipedia.org/wiki/Principal%E2%80%93agent_problem

      By benefiting from the labor, while charging for expenses, we create and subsidize a moral hazard in which we're incentivized to imprison an effectively infinite portion of the populace -- for all eternity. Prisons have no incentive to keep costs down, or to pay fair wages, or even wages that relate to costs given any situation where they or society are capable of profiting from prison labor.

      They're convicted criminals, not cattle.

    3. Re:US prisons = labour camps by ghoul · · Score: 4, Informative

      The 13th amendment had a very clear exemption called out for convicts.

      The 13th Amendment to the U.S. Constitution declared that "Neither slavery nor involuntary servitude, except as a punishment for crime whereof the party shall have been duly convicted , shall exist within the United States, or any place subject to their jurisdiction."

      Enslaving convicts is totally constitutional in the US

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  2. You know what would save f--king money? by b0s0z0ku · · Score: 5, Insightful

    Know what would save money? Not locking up almost 1% of your adult population, often for victimless crimes or for being unable to pay excessive fines. Start treating addiction as a disease. If it doesn't pose a danger to yourself or others, it shouldn't be the government's business what you put into your body. If it endangers yourself or others, then you should be committed for treatment, same as any other psych illness. Same goes for criminalization of sex workers (instead of going after pimps or customers). End excessive fines and policing for profit. Require fines to be proportional to income. For someone who's a poor working Joe or Jane, a $500 speeding ticket can be a week's income. For a rich person, it's pocket change, and they can probably take a few hours off of work to fight it as well.

    1. Re:You know what would save f--king money? by dex22 · · Score: 4, Insightful

      There's no profit margin on decency, apparently...

  3. Re:Awful Video Chat Products by b0s0z0ku · · Score: 4, Interesting

    Like Skype except run by a rapacious firm that charges more per minute than international calls cost in the 90s. Progress, baby! The worst part about it? We're talking about jails, where people are held before trial. i.e. many people in jails are legally innocent of a crime.

  4. Prison Industrial Complex by jargonburn · · Score: 5, Insightful

    The video-visitation systems also directly generate revenue for jails.

    And that, right there, summarizes one of the greatest problems with our penal system. The pursuit of profit. That is not their role. Well, I mean, we've allowed that to become a part of their role, but it's utterly reprehensible.

    I hate that about this country.

  5. Cruel and unusual by RickyShade · · Score: 5, Insightful

    Cruel and unusual punishment is carried out in American jails on a daily basis. I wish prison reform was a bigger point of focus for people.

  6. Re:I don't get it by b0s0z0ku · · Score: 4, Insightful

    And remember to degrade and humiliate them in jail, before trial, because all people merely accused of a crime are guilty as sin.

  7. Re:Big problem I see is lack of privacy by jeff4747 · · Score: 4, Insightful

    I read the article but it didn't talk about my biggest concern - are these video calls monitored/recorded?

    In-person visits are also monitored. So are phone calls.

    There is no right to privacy in prison, unless you're speaking with your attorney.

  8. Re:Why allow visits at all? by Zmobie · · Score: 4, Informative

    Recidivism rates are highly impacted by the inmates support and contact with family and friends. This is likely a secondary factor of why the prisons want to move to no in person visits. Private prisons have a serious issue in, the companies actually benefit from increased crime and greater offenses (ensuring a longer stay). It's pretty sad, we really need to regulate the prison system or just nationalize it, but way too many would fight the idea because they feel the tax payers shouldn't shoulder the burden (even though we already do simply because we are paying the prison companies' contracts) or fight any laws regulating businesses...

  9. Re:Why allow visits at all? by Ken+McE · · Score: 5, Insightful

    I've got to wonder, if visitation is so expensive, why allow visits at all, unless required by law?

    In practice, the men who get more visits have less recidivism. I don't know which way the finger of causality points on this one.

  10. Re:Awful Video Chat Products by Bert64 · · Score: 4, Funny

    Can you demand a refund if you are found not guilty?

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