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Why Airlines Make Flights Longer On Purpose (bbc.com)

dryriver shares a report from the BBC: In the 1960s it took five hours to fly from New York to Los Angeles, and just 45 minutes to hop from New York to Washington, DC. Today, these same flights now take six-plus hours and 75 minutes respectively, although the airports haven't moved further apart. It's called "schedule creep," or padding. And it's a secret the airlines don't want you to know about, especially given the spillover effects for the environment. Padding is the extra time airlines allow themselves to fly from A to B. Because these flights were consistently late, airlines have now baked delays experienced for decades into their schedules instead of improving operations.

"On average, over 30% of all flights arrive more than 15 minutes late every day despite padding," says Captain Michael Baiada, president of aviation consultancy ATH Group citing the U.S. Department of Transportation's Air Travel Consumer Report. The figure used to be 40% but padding -- not operational improvements -- boosted on-time arrival rates. 'By padding, airlines are gaming the system to fool you." He says if instead airlines tackled operational issues, customers would directly benefit. "Padding drives higher costs in fuel burn, noise and CO2 which means if airline efficiency goes up, costs go down, benefitting both the environment and fares."

6 of 219 comments (clear)

  1. Actually, part of it makes sense by WindBourne · · Score: 4, Interesting

    If you read further down in the article, you find that this company is selling software that is supposed to improve things.
    Yet, I doubt it. Weather is your real issue.
    For example, the good captain speaks about flights coming in too late or too early and how his software improves that. Fact is, if a flight leaves late, and flight crew does nothing, then it will likely arrive late (tailwind could change things). So, a good flight crew will ask ATC for more direct routes and will likely cruise at faster speeds (however, increasing fuel usage).

    Yeah, I do not buy what he is saying. He is just marketing.

    --
    I prefer the "u" in honour as it seems to be missing these days.
  2. Cruise Speed difference. by WindBourne · · Score: 4, Interesting

    One other thing that was not considered. Back in the 60s, fuel was cheap, esp. in America. Jet engines burn through it amazing fast. Well, the early 707 and 727 had Jet engine. It was only in the last 60s that turbofans came into being with the 747-100 being the first to use one. But, jet engines are faster than turbofans. The early 7[023]7 moved at mach .8-.9. Now, most are .75-.85.

    That was why Boeing wanted to develop the SOnic Cruiser which would cruise at mach .98. But airlines want cheap to operate, which means better fuel efficiency.

    --
    I prefer the "u" in honour as it seems to be missing these days.
  3. Most agree, this is a good idea. by gurps_npc · · Score: 3, Interesting

    The people objecting are hoping that if they report actual flight time vs estimated total travel time it will somehow speed up the trip.

    I assure you, airlines hate delays more than you do. Time is quite literally their money. If they can cut travel time, they save energy costs - even on the tarmac awaiting lift off costs them energy, which costs $.

    They are doing a better job by accurately informing you when you will arrive, so that you family can pick you up with less wasted waiting time for them. Your waiting time won't be shorter if they don't tell you about it.

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    excitingthingstodo.blogspot.com
  4. Really? by ledow · · Score: 4, Interesting

    Surely that's just good schedule management.

    "When we say we get there at 8, we struggle and usually only arrive at 8:30 on average. Therefore, it makes sense to tell people that we arrive at 8:30."

    I can't see anything wrong with that.

    Sure, maybe not "the fastest achievable time" but they don't claim that. Doing so would be stupid as it would open them up to all kinds of lawsuits.

    I don't care about the technicalities. I want to know what time the plane (and therefore I) will get there, so that I can arrange to be picked up.

    If one airlines says they can get me there for 8, and another for 9, and I need to be there for 8, guess what? I'll use that one in preference. Similarly, if I have to get there as soon as humanly possible, I'll use the airline that has the earliest arrival time, and others will have different times - whether that's because of the trip they take, the risks they avoid en-route, or their operational efficiency, it doesn't really matter does it?

    Of all the accusations you could level at airlines "they gave us a more realistic time because they noticed that they couldn't always hit their promised time before" is hardly a bad one.

  5. Re:Realistic number by Stolpskott · · Score: 5, Interesting

    For some people, it would make no difference. But for the vast majority of people, being in the air for an extra 30 minutes would actually be less arduous than landing and being close enough that you could (regulations aside) walk the last few steps.
    An illustrative anecdote that I saw a few years ago was about the design of a new airport terminal (I think it might have been Terminal E at Dallas Fort Worth or one of the newer terminals at Atlanta, but I am not 100% sure and my Google skills are as bad as usual...). The architects and designers were very vocal about how much time, effort, and new-fangled computer simulation time they had spent in optimizing the passenger off-boarding, minimizing the time and distance from deplaning to the passengers getting to the public areas.
    Almost everybody who flew into that terminal hated it.
    Why? Because while it was incredibly quick to get through the whole process if you only had carry-on luggage, the baggage handling system was the same as at every other airport. So people found that they got through security and to the baggage claim area very quickly, but they were waiting a long time for their luggage.
    How was it solved? With a brand new automated baggage handling and prioritization system?
    No... it was solved by giving passengers who were deplaning an artificially long route from the Arrivals Gate to Security, and from there to the Baggage Claim. The goal was that the passengers and their baggage should arrive at about the same time.
    It worked... people now loved (or at least liked) arriving at the new terminal, because they were able to get to Baggage Claim, pick up their luggage (or wait a minute or two for it to arrive) and go.
    The fact that they were not actually saving any time with the new process (no change was made to the baggage handling system, it was still operating at the same speed as before) was irrelevant and un-noticed. All that changed was the passenger perception - they were kept busy by walking, just long enough for everything else around them to work.

    People are stupid. As babies, our parents give us brightly coloured toys to distract us and keep us quiet. As we get older, the toys get more expensive, but there are all sorts of adults giving us things to achieve the same goal, and sometimes we even do it to ourselves.

  6. Re:Realistic number by LostMyAccount · · Score: 3, Interesting

    Whether the flight is "early" or "on time" is mostly driven by whether there is a gate available within their projected arrival time based on performance to the halfway point.

    If the gate is occupied by an earlier flight, they slow down and arrive "on time" so there's a gate available.

    If the gate is sitting empty because there's not enough flights to tax gate capacity, they arrive early. It's a huge PR win and it doesn't tax the ground services cleaning and prepping the plane for the next flight.