NPM Apologizes For the Way It Handled Recent Staff Layoffs (theregister.co.uk)

JavaScript library manager NPM on Wednesday apologized for its handling of a contentious round of recent layoffs. The Register reports: The company statement, which comes a week after product manager Rebecca Turner resigned in protest, is co-signed by chief executive officer Bryan Bogensberger, chief product officer Isaac Schlueter and chief data officer Laurie Voss. "Recently, we let go of five people in a company restructuring," the statement says. "The way that we undertook the process, unfortunately, made the terminations more painful than they needed to be, which we deeply regret, and we are sorry." By way of explanation, the statement attributes the changes at the company to shifting the firm's source of financial sustenance from venture funding to product revenue. That requires "new levels of commitment, delivery, and accountability," the implementation of which "has been uncomfortable at times."

In response to a question posed by The Register via Twitter, the company's former CTO CJ Silverio said, "The main thing I want to note is how NPM's statement is not an apology by [Isaac's] own standards. His blog post about apologies is very clear about the three things an apology must contain, and it seems to me that all three items were missing from that statement. It said nothing substantive. It went so far as to blame NPM's users for forcing them into the move."

Comments

Common for US businesses.

[Anonymous Coward]

Especially big ones.

You're expectes to smile or die.
Any other human emotion spells trouble and a meeting with "HR". (What a HORRIBLE, disgusting, textbook psychopathic term!)

Re:they run their business like a JavaScript repos

[DNS-and-BIND]

It's a clever ruse. Mao Zedong used the same trick. He encouraged people to come out and offer their advice about how China could get better. This was the "Hundred Flowers" campaign. He got all his enemies to reveal themselves this way. Six months later, he started the "Anti-Rightist" campaign, and everyone who had offered criticism of his far left government (even those who were far left themselves) were branded as right wingers. They spent the next twenty years as slaves.