Linux Howto by Gartner Group for Corporations

Doug Moreen wrote in to tell us of this Gartner Group Howto: How and When to Adopt Linux in MSEs. While Linux support has been announced by major corporations, Gartner Group does not consider it sincere. Indeed they believe that real commercial Unix support levels for Linux will not be available before 2000 with a 0.8 probability. Furthermore they warn people away from Linux by stating that vendor interest is primarily opportunistic, support via the web/0800 numbers does not work for critical responses, etc. Kragen, are you ready to take them on ? ;-)