Slashdot Mirror


The Cost of Bug Fixes

Well, I try to avoid posting MS stories unless they're kinda large, but about 50 people have submitted a CNet story that proclaims that MS might be charging as much as $89 for a Service Patch to Windows 98. I guess I'd try to come up with an appropriately witty comment, but I'm at a loss for words here. Update: 04/07 03:27 by CT : apparently Cnet is screwed up a bit here, and CNN has a more accurate story. Read it.

5 of 181 comments (clear)

  1. Bill Gates: MS software essentially bug-free by ruud · · Score: 4
    From http://catless.ncl.ac.uk/Risks/17.4 3.html#subj5:

    Focus: But it is a fact: if you buy a new version of a program to overcome faults of an old one, you unavoidably get more features and need more storage.
    Gates: We have strong competitors and produce only products which we believe to be able to sell. New versions are not offered to cure faults. I have never heard of a less relevant reason to bring a new version on the market.

    Focus: There are always bugs in programs.
    Gates: No. There are no essential bugs ("keine bedeutenden Fehler") in our software which a significant number fo users might wish to be removed.


    --
    --
    bgphints - internet routing news, hints and ti
  2. TOTAL DAMN ARROGANCE by Cassius · · Score: 4

    Okay, okay. I used to think that Justice needed something better to do than try to break up a company like Microsoft.

    Then how about Oracle, IBM, Sybase, Sun, Informix, etc. who release .x releases that mainly contain bug fixes (and charge for them)?

    I just wish there was some *usuable* competitive OS

    If you don't want to use Linux, the MacOS is a passable (not preferrable) alternative to win95/98.

  3. Its a free country... by Cassius · · Score: 5

    You're free to be as stupid as you want to be.

    Really. If Microsoft can get people to fall for it, then why not?

    Honestly folks, every piece of software is a fix, upgrade, or amendment to something that has come before, so I don't really see a logical reason why a pricetag can't be put on the upgrade.

    There were no claims that the original piece of software was defect free, and no one is claiming that users must purchase the upgrade.

    I fervently disagree that the government must "do" something about this as other knee-jerk responses above have stated. Software vendors do this all the time. Database vendors, for example, typically roll out .x versions of software that mainly contain fixes, and charge for it.

    This really isn't that abnormal.

  4. Long Time Coming... by pspeed · · Score: 5

    Whereas it wasn't as obvious with Windows 4.1^H^H^H98, it is now pretty obvious here where their pricing model is going. To some of us this comes as no big surprise because we've been saying it all along. To others of us we don't care anyway because we never paid for an MS OS anyway. (And no, I'm not referring to pirating.) This is bound to surprise at least a few MS advocates in the world.

    I just have to wonder if their cockiness will eventually be their downfall or will it just continue to work in their favor because they are who they are.

    Conspiracy theorists will of course say that this is just an excuse to obtain peoples' personal information since it looks like Win 98.1 can only be bought through their web site. This means that they will be able to associate your name, address, and credit card number to your system GUID. Theoretically, they could also use this information to build a huge database of any web sites you've visited that use Link Exchange (since they own that too). Is MS going to become the largest marketer of personal data?

    Realists know that this probably isn't going to happen. An NT server could never handle the data load we are talking about. I seriously doubt that MS would actually pay Sun Microsystems money for one of their huge data mining machines. Imagining the internal psychological struggle that Bill must be going through on that one is sort of funny.

    Anyway, I don't want this to turn into a Jon Katz article so I'll stop now while I'm ahead.

    -Paul (pspeed@progeeks.com)

    --
    Edu. sig-line: Choose rhymes with lose. Chose rhymes with goes. Loose rhymes with goose.
    Comparing? THEN use THAN.
  5. Database vendors and upgrades which cost by CodeShark · · Score: 4
    There is some truth to your statement about database upgrades, but not 100%. A person can buy a given version of Oracle, for example, and without paying a single dime, continue to patch their current version of the database as bug fixes are made. That said, Oracle 7.3 is not just a bug fix to 7.2, 7.2 not just a fix to 7.1, 7.1 not just bug fixes to 7.0. Each of these releases added significant new functionality to the database.

    Secondarily, most corporations have SLA's (service level agreements) with Oracle covering upgrades, etc. The TCO for an Oracle database is usually spread across many, many users, vs. M$ which has a high TCO on every machine. [think: vulnerability due to Word Macro Virii, downtime on NT servers, etc.]

    So if a corporation with 1,000 deskktops connected to the database paid $89 for every machine upgraded to Win98-Second Edition, plus the time to perform the upgrade, we're talking potentially many hundreds of thousands of dollars additional cost here, without (IMHO) a fully spec'd out list of improvements and bug fixes.

    Thanks but no thanks. Up with Linux!

    --
    ...Open Source isn't the only answer -- but it's almost always a better value than the alternatives...