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The Myth of the Internet War

Swept up by still more media hype, journalists are calling Kosovo the world's first Internet War. In the process, they advance an inherently creepy notion and manage to distort media, technology, the Internet and war all at the same time.

For days now, the media have been calling it the Internet War. "Now," reported Newsweek in its April 12 issue, "the Web is a vivid mirror of the struggle for Kosovo, a first in war." Serb hackers shut down NATO's website, an alleged war criminal named Arkan chatted on MSNBC.com, an anonymous journalist filed to Slate.com, and an Albanian teenager e-mailed her friend in California, an exchanged excerpted on NPR.

CNN websites said they'd served a record 154. million page impressions for the week following the start of the NATO bombing. The CNN sites, which include CNN.com, CNNfn.com, and Allpolitics.com, said they'd served 578 million page impressions for the Month of March, double the traffic a year ago. Traffic on CNN.com from Macedonia was up 1025 per cent, Croatian traffic was up 946 per cent, Slovenian traffic was up 797 per cent and traffic from Bosnia Herzegovina was up 570 per cent.

The Net, said the New York Times, had become an alternative source for news-hungry Americans as well as Eastern Europeans. The war, said Michael Kinsley, editor of the on-line magazine Slate, "shows the difference the Web can make. "Unless they shut down the whole telephone system, they can't stop information from getting out, or getting back in."

The myth of the Internet war, media's latest over-hyped meme about the Net, was both widespread and wrong. If the war in Kosovo demonstrated anything about the Net, it showed that it's a dreadful medium for covering a war. This was a New York Times and Washington Post and Times of London and CNN story, a military strategy, policy and politics story perfectly suited for journalism in its traditional incarnation - TV networks and reporters stationed in world capitals.

Like most modern wars, this one was fought at least in part on TV. Three images shaped the Kosovo conflict from the beginning: bombs hurtling towards targets; the three beaten and bruised American soldiers, and the streams of battered refugees pouring into Albania and Macedonia.

The anonymous correspondents, monks and teenagers filing reports via various websites were interesting, sometimes even revealing. But none were significant. None shaped the policy that affected the conflict from either side. None influenced or altered public opinion in any measurable way. The Net isn't about making wars, but the complete anti-thesis of it.

CNN may not know what to do with itself most of the time, but it knows how to cover a war. CNN permits all the principals in global conflicts to see the same images and statements at the same time. Bob Dole went on "Larry King Live" to warn Slobodan Milosevic that he was running out of time. And Milosevic or some close aide was almost certainly watching.

Anonymous posters have little credibility precisely because nobody knows who they are. For all their faults, journalists are accountable for the things they report.

The Net and the Web, in addition, are too fragmented to the primary focus of a story like this. At any given time, millions of people are e-trading, e-shopping, or e-lusting online. Millions more are writing programs, working on Linux, or corresponding with their grand-kids. That techno-diversity is what the Net and the Web are really all about.

The world still can't get used to the idea of the Internet. It's continuously either denounced as a plague or hyped to the skies.

Kosovo is no Internet War. It's all too typical a one - brutal and incomprehensible. Technology is about human beings, not machines. There's nothing digital about the days and nights of the captured American soldiers, the people who live in bomb-torn Belgrade, or the hundreds of thousands of refugees streaming out of Kosovo.

jonkatz@slashdot.org

8 of 71 comments (clear)

  1. The Myth Of The Ineffective Patriot by cduffy · · Score: 2

    I'm just addressing this one bit directly, because I happen to have knowledge of it.

    The Patriot was 50% effective. The attempt to discredit it further was done by the Israel, who wants the US to fund their development of a competitive missile.

    The major in command of the Patriot batteries protecting Tel Aviv is a friend of mine, and he's spoken a fair bit about the situation there. The Israelis took credit for much of what the American millitary did, and Israeli reporters were afraid to say otherwise for fear of being drafted.

    After the war, an Israeli military official came to him and insisted -- with videotaped evidence -- that the Patriot had been completely ineffective. Turned out that the actual strikes between Patriot and missile had occurred between frames (once one considers the speeds involved, this becomes quite reasonable). This tape, however, made it onto the news and to Congress, giving the public the impression that the Patriot had been ineffective. When, in Congress, the Patriot finally cleared itself... well, no coverage was forthcoming.

    Something 'bout that "only-covering-bad-news" thing; Even the topics do cover, they cover ineffectively. Effing' media !#$$@s.

  2. How Quickly They Forget by BadlandZ · · Score: 2
    Hmm... Anyone remember the IRC - Gulf War connection? I am sure someone can discuss it much better than me. But, if there was a "first internet war" wouldn't that qualify more?

    Just reading some IRC history may remind me enought to come back and comment, but, I am supprised no one has already said something significant about it. Anyone?

  3. Well, it does let you read foreign press... by rst · · Score: 2

    Katz is right to note that a lot of the "Internet
    War" hype is just that --- hype. However, the
    existence of the Net does make small differences.

    For instance, let's grant that this is a war best
    covered by traditonal press (if only because one
    side has only access to reporters, and not
    directly to the Net). Still, there's more than
    one traditional press in the world, and the Net
    does give access to the others. Some of the best
    coverage I've been reading, for instance, is in
    the French daily Le Monde (www.lemonde.fr) --- of
    course you have to read French to get the full
    effect.

    (BTW, they've been covering some aspects of
    the situation which I really haven't seen in
    American media --- for instance, reflecting on
    how this situation impacts the mess in Russia,
    and vice versa).

  4. Internet War by Mr.+X · · Score: 2


    I've got to agree somewhat. To many of us, the Internet is the biggest and best source of news around; however, I'm sure >90% of the world rarely or never uses the Internet. Until a larger chunk of the population gets Internet access, (and I doubt it will reach TV levels anytime soon, too many couch potatoes) TV/radio will be the dominant news medium.

  5. Hype by Calmacil · · Score: 2

    The media tries to get people to read/watch/listen
    They look at the internet and say "ooh, this newfangled thing, people will pay attention to us if we talk about it!". They look at war and say "ooh, war! If people are still people, they WILL read about war!". They figure that if they combine the two, and hype it a lot, instant success! readers/watchers/listeners galore! So they do...and the average Joe reads watches and listens.

    --

    Calmacil

    I can't seem to face up to the facts, I'm tense and nervous and I can't relax... --Talking Heads

  6. The news media and military intelligence by rabidMacBigot() · · Score: 2
    Bill and co. has decided to win his private little war using threats, sound bytes and by DECLARING ON TV WHERE THE NEXT NATO AIR STRIKE WILL BE. Is not the purpose of war to destroy things, taking them by surprise?

    Not necessarily. During World War II, the United States would announce to the Japanese public which cities would be bombed, so that they could evacuate before the attack. The idea was, factories and military emplacements cannot be relocated as easily as civilians, the civilians would evacuate, reducing civilian casualties, etc. In practice, it also had an incredibly demoralizing effect on the Japanese citizens: if the enemy could announce an attack beforehand and carry it out, then the enemy was superior.

    ________________________________________________ ___

  7. How war coverage has changed by Kestrel · · Score: 3
    "The establishment" -- whatever that means -- has learned their lessons from Vietnam in how they will allow a war to be covered. We don't see frightening images from front lines anymore. We see the press conference images that the military wants us to see. During the "Gulf War" we saw nightly images of some general or another showing tapes of "smart bombs" hitting targets and patriot missles hitting Scuds. Never mind that the patriot BARELY works at all and that plenty of innocents were killed by the bombing, we are presented images of nice clean "surgical" warfare where hypothetically only the bad guys are killed.

    What is a shame is that people go flocking to CNN for the "official" government spoon fed fare and we don't see a proliferation of alternative means of news being used on the internet.

    I think that very soon gone will be the days of stories like the CIA drug operations and soon all we will see on the net is "E-commerce" sites that we go to via the approved "web portals". Witness the "Linux revolution" being played out in the press. When I look at the mainstream press cover linux, what do I see? Red Hat, and sometimes Caldera being covered, with Linus as a sanitised folk hero and RMS as a nut. I have yet to see a review of FreeBSD, Debian or any other totally free project... even Gnone fits in only in that it will become part of commercial offerings.

    Even Slashdot, I hate to say, has really become just yet another way of supporting commercial interests. "Look at the neat new gadgets you can buy" or links to approved official sites. Those ZD people must love all the traffic slashdot funnels to them. Less attention is given to non-profit sites run by members of our "community".

    Anyway, it just saddens me how well what Mills would call "the power elite" has become at not squashing revolutionary new movements, but how well they can embrace them and make them their own. The enviromental movement, Open Source software, the "free" internet... they either control or are in the process of taking total control of all of these things...

    Sorry for rambling, gotta get to class..

  8. Communications medium - nothing more by Stephen+Williams · · Score: 4

    If Kosovo is an "Internet war", then was VietNam a "TV war", or World War II a "radio war"?

    Nowadays, the Web can be used as TV and radio are used - as a mass communications medium to broadcast to the world. It can carry truth, and it can carry propaganda, in the same way that TV and radio do. In the past (and indeed in this war), opposing forces have worked to knock out the opposition's communications, by destroying TV and radio transmitters and jamming signals. Cracking NATO's website is analagous to this kind of activity; the difference being that Web-based attacks aren't purely the domain of the military.

    The war isn't being fought with the Net. It's being fought with aircraft, missiles, bombs and guns. Those are the things that are killing people.